The Rockefeller Hotel by Newmark Reviews

Response from Property: Dear Valued Guest,Greetings from The Rockefeller Hotel & Residence!Thank you for taking the time to share your feedback following your recent stay with us.We are delighted to hear that you found your room clean, well maintained, and comfortable, and that you enjoyed our delicious breakfast with its wide variety of options. It is always rewarding to know that these aspects of our guests' experience are appreciated.We also appreciate your comments regarding the parking arrangements. We understand that having to park in the building across the street and pay a separate parking fee may be less convenient, and we value your feedback as it helps us better inform future guests and continuously improve the overall guest experience.Thank you once again for choosing The Rockefeller Hotel & Residence. We hope to have the pleasure of welcoming you back for another comfortable and enjoyable stay.Kind regards,Anastacia

Response from Property: Dear Valued Guest ,Thank you for taking the time to share your feedback following your recent stay with us.We appreciate your comments regarding the surrounding area. While the hotel is centrally located and close to many of Cape Town's popular attractions, we understand your concerns about being approached for money nearby. Guest comfort and safety are important to us, and we encourage guests to remain aware of their surroundings while exploring the city.We also regret that our amenities and facilities did not fully meet your expectations. Your feedback regarding the additional charges for certain amenities, as well as the size of the pool and the absence of a changing room, has been noted and will be shared with the relevant management team for consideration.We value your feedback, as it helps us identify opportunities to improve the overall guest experience. We hope to have the opportunity to welcome you back to The Rockefeller Hotel & Residence in the future and provide you with a more enjoyable stay.Kind regards,Anastacia Rockefeller reservations

Response from Property: Good day Greetings from The Rockefeller Hotel & Residence!Thank you for taking the time to share such a detailed and thoughtful review of your recent stay with us.We are delighted to hear that you had a wonderful experience and enjoyed our superb location in the heart of Cape Town, with convenient access to nearby attractions and dining options. We are especially pleased that our door staff made a positive impression through their professionalism, warmth, and willingness to assist. Your kind words will be shared with the team, as recognition like this is truly appreciated.We also value your feedback regarding our pricing and amenities. We understand that value is an important part of the guest experience, and we continuously strive to provide comfortable accommodation, quality facilities, and attentive service that reflect our offering.Thank you once again for recommending The Rockefeller Hotel & Residence. We look forward to welcoming you back and providing you with another memorable stay in Cape Town.Kind regards,AnastaciaRockefeller reservations

Response from Property: Dear Valued Guest,Greetings from The Rockefeller Hotel & Residence!Thank you for taking the time to share your feedback following your recent stay with us.We are delighted to hear that you enjoyed our convenient location near the CBD and the V&A Waterfront, and that you found your room to be clean, spacious, and comfortable. It is also wonderful to know that you experienced a smooth and efficient check-in process.We appreciate your mention of our parking arrangements, as this information is helpful for future guests. Your feedback is valued and encourages our team to continue providing excellent service and comfortable accommodations.Thank you for choosing The Rockefeller Hotel & Residence. We look forward to welcoming you back for another enjoyable stay in the near future.Kind regards,AnastaciaRockefeller reservations

Response from Property: Good dayGreetings from The Rockefeller Hotel & Residence!Thank you for taking the time to share your wonderful feedback following your recent stay with us.We are delighted to hear that you found your room comfortable and that you and your family had such an enjoyable experience. It is especially rewarding to know that your family and friends also thought our hotel was excellent.Your kind words mean a great deal to our team, and we are truly grateful that you would choose to stay with us again when you are next in the area.We look forward to welcoming you and your loved ones back to The Rockefeller Hotel & Residence for another memorable stay.Kind regards,AnastaciaRockefeller reservations

Response from Property: Dear Valued Guest,Greetings from The Rockefeller Hotel & Residence!Thank you for taking the time to share your feedback following your recent stay with us.Your feedback is important to us and will be taken into consideration as we continue to enhance our services and ensure we deliver the best possible experience for our guests.Best regards,The Rockefeller Hotel & Residence Team

Response from Property: Good day Greetings from The Rockefeller Hotel & Residence!Thank you for taking the time to share your feedback following your recent stay with us.We are delighted to hear that you enjoyed our central location in the heart of Cape Town's CBD, making it convenient to explore the city and its attractions.We also appreciate your comments regarding the parking fees. We understand that the additional cost may be an inconvenience, and we value your feedback as it helps us better understand our guests' expectations and identify opportunities to enhance their experience.Thank you for choosing The Rockefeller Hotel & Residence. We hope to have the pleasure of welcoming you back for another comfortable and enjoyable stay.Kind regards,AnastaciaRockefeller reservations

Response from Property: Dear CharlGreetings from The Rockefeller Hotel & Residence!Thank you for taking the time to share such a wonderful and heartfelt review of your recent stay with us.We are truly delighted to hear that your experience with us was exceptional and that every aspect of your stay, from our well-maintained facilities and thoughtful details to our convenient location and comfortable atmosphere, exceeded your expectations.It is especially rewarding to know that our team made such a positive impression through their warmth, attentiveness, and dedication to creating a memorable experience. Your kind recognition will be shared with our colleagues, as it serves as wonderful encouragement to continue delivering the high level of service our guests deserve.We are also pleased that you enjoyed our amenities and found The Rockefeller Hotel & Residence to be the ideal setting for a relaxing and memorable couple’s getaway. Thank you for your generous recommendation, and we look forward to welcoming you both back for another exceptional stay in Cape Town.Kind regards,AnastaciaRockefeller reservations

Response from Property: Dear NikitaGreetings from The Rockefeller Hotel & Residence!Thank you for taking the time to share your feedback following your recent stay with us.We are delighted to hear that you enjoyed our convenient location and found your room to be spacious and comfortable, with a bed that ensured a restful stay.We also appreciate your comments regarding the breakfast experience. We apologize that the breakfast area was crowded during your visit. We understand that this may have impacted your dining experience, and your feedback is valuable as we continue to look for ways to improve guest comfort during our busiest periods.Thank you once again for choosing The Rockefeller Hotel & Residence. We look forward to welcoming you back for an even more enjoyable stay in the future.Kind regards,AnastaciaRockefeller reservations

Response from Property: Good dayGreetings from The Rockefeller Hotel & Residence!Thank you for taking the time to share such a wonderful and heartfelt review of your recent stay with us.Thank you for choosing The Rockefeller Hotel & Residence. We appreciate your support and look forward to welcoming you back for another comfortable stay in the future.Kind regards,AnastaciaRockefeller reservations

Response from Property: Dear Valued guestGreetings from The Rockefeller Hotel & Residence!Thank you for taking the time to share your wonderful feedback following your recent stay with us.We are delighted to hear that you found our Two-Bedroom Apartment spacious and well suited for both business and family travel. It is always our goal to provide comfortable, functional, and welcoming accommodation that meets the needs of all our guests.Your kind words are greatly appreciated, and we are pleased that you had a positive experience with us.We look forward to welcoming you back to The Rockefeller Hotel & Residence for another enjoyable stay in the near future.Kind regards,AnastaciaRockefeller reservations

Response from Property: Good dayGreetings from The Rockefeller Hotel & Residence!Thank you for taking the time to share your feedback following your recent stay with us.Your feedback is important to us and will be taken into consideration as we continue to enhance our services and ensure we deliver the best possible experience for our guests.Thank you for choosing The Rockefeller Hotel & Residence. We hope to have the opportunity to welcome you back in the future.Kind regards,AnastaciaRockefeller reservations

Response from Property: Good day Greetings from The Rockefeller Hotel & Residence!Thank you for taking the time to share your feedback following your recent stay with us.Your feedback is important to us and will be taken into consideration as we continue to enhance our services and ensure we deliver the best possible experience for our guests.Thank you for choosing The Rockefeller Hotel & Residence. We hope to have the opportunity to welcome you back in the future.Kind regards,AnastaciaRockefeller reservations