Overall, we had a good time, but there are several things that need to be addressed, considering it's a 4-star hotel.
Let's just say that based on the reviews, we had much higher expectations. The pool was nice, but quite small for the number of seats available, with few lounge chairs and no additional ones available. If you didn't immediately settle into an umbrella after breakfast, you'd be sure to find a spot within an hour, and you'd be forced to sit at the tables despite the poolside swims.
Another flaw: pillows were too low to sleep on, almost nonexistent. I asked for an extra pillow and almost had to beg for it because I was initially told they were "out of stock," but after careful inspection, a pillow was found that could be had.
The food was good, but the quality needed some work.
The platter was meager; they only brought us two pieces of parmesan and two mozzarella sticks, and the rest was all recycled cold cuts from breakfast.
The rooms were spacious, and the entire hotel was impeccably clean.
The spa is a must-see, and the prices are excellent!
The lack of staff, despite it being the mid-August holiday, was noticeable in the many requests we made, even just waiting for a spritz by the pool.
I'd say that if there were more thoughtful touches, this hotel could really be a good place, but we left feeling a little dissatisfied.
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