Hotel Indigo CARDIFF by IHG
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Hotel Indigo CARDIFF by IHG

Welcome to Hotel Indigo CARDIFF by IHG, your 4-star retreat in Castle. Boasting a 9.2/10 score from 113 reviews, it combines high guest satisfaction with attractive prices starting from $89.

Rooms

Double Bed Room

Superior Double Bed Room

Premium Room with Two Queen Beds

Check-In & Check-Out

From 15:00 until 11:00

Nearby Attractions

Hilton Cardiff: 0.16 km away

St John The Baptist City Parish Church: 0.18 km away

New Theatre: 0.19 km away

Hotel Features

Pets policy: No pets allowed.

Dining & Drinks: Room service, Snack bar, Restaurant, Bar, Halal meals provided

All prices shown are for stays within the next 7 days, as listed on Trip.com.

Hotel Indigo CARDIFF by IHG

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Highlights
Delicious breakfast
Sparkling clean
Ideal location
Excellent service
Lots to do
Amenities
All amenities
Property Description
Show more
Lovely staff, great location, brilliant room. Would definitely recommend
Surroundings
Airport: Cardiff Airport
(15.9 miles)
Train: Cardiff Queen Street
(1850 ft)
Train: Cardiff Central Station
(3000 ft)
Landmarks: Hilton Cardiff
(500 ft)
Landmarks: St John The Baptist City Parish Church
(600 ft)
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12

Standard Twin Room

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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9

Premium Queen Room

1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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8

Premium Room with Two Queen Beds

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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5

Standard Room

1 Queen bed or 2 Single bed
Has window
Non-smoking
Room Details
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6

Premium Queen Room

1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Room Details
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7

Premium Room

Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Room Details
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10

Standard Queen Room

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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7

Accessible Queen Room with Roll-In Shower

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Room Details
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This property hasn't received any negative reviews in the past 2 years.
Average for similar properties in Castle
Most Mentioned
Review summary
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Service Quality: Staff received consistent praise for their friendliness, helpfulness, and professionalism. Guests highlighted instances of personalized service, such as luggage storage, attentive receptionists, and helpful restaurant staff.(based on 32 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 28, 2026
Very pleased with this hotel, the location was very good and central. It was clean and the decor was easy on the eyes. Thank you for a lovely stay!
K‍i‍t‍M‍e‍e
September 17, 2025
Location is superb. A few mins walk if coming by coach. Located in Cardiff centre. Super convenient from banking, shopping to F&B. Happening street. 10mins walk or so if going to Cardiff Central train station. Good security where u need room access card to enter each floor room and also into hotel building which is inside an arcade after 7pm. Friendly n helpful staff. Clean n spacious room different furniture configuration for our 2 rooms booked. . Clean n new towels. AC room with mini fridge n a safe deposit box but mind isn't working though. Complementary Welcome drinks n snack in mini bar which only found out later on upon inquiry of Mineral water. Laminated floor which is a super point for us due to hygienic reason. Bathrobes provided bathroom will get wet easily coz without a door. . Toiletries n disposal slippers provided upon request. Body lotion, body wash, hair shampoo n conditioner provided. House keeping should be more thorough. Wastebin in bathroom not emptied for our 3days stay. Used cups not replaced with new ones at all. Sachets of drinks also not filled up. Overall, Satisfied n will come back again..
N‍i‍c‍k‍R‍Z
August 12, 2025
We arrived just before check-in time and were allowed to go into a room, but the room had opaque windows. We booked over 3 months ago, just expected what we asked for, not first come put them in there. We then waited for another room, to then get a double bed and a fold away bed instead of two twin beds. Lots of old furniture nonsense which was now in our way as not enough space due to two beds. Beds were comfy but arrangement was not. The breakfast was very nice, could choose kippers if you wanted.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
July 11, 2025
service is quite good. The amenities are good enough. especially the body cream served a great retriever to dry weather.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 24, 2025
Yeah, it’s alright. Pretty good value but you have to pay for parking. In the photo it looks like there’s a coffee machine but there isn’t. The showers great and the location is perfect. The bed is good too
U‍j‍j‍a‍v‍a‍l‍ ‍C‍h‍a‍n‍d‍h‍o‍c‍k
September 11, 2025
Excellent city-centre location, spotless rooms, and good service with quality facilities. Unfortunately, breakfast fell short of the hotel’s usual high standards.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 28, 2025
THIS IS THE SECOND TIME WE HAVE STAYED AT "THE HOTEL INDIGO" & IT WILL DEFINATLY NOT BE THE LAST! WE CANNOT FIND ANY FAULTS WITH THIS HOTEL AT ALL. THE STAFF ARE EXTREMELY FRIENDLY & GO OUT OF THEIR WAY TO BE HELFUL. EVERYWHERE IS SPOTLESSLY CLEAN, EVEN THE SHOWER GEL SMELLS REALLY NICE! THE BREAKFAST IS THE BEST IN CARDIFF, AS FAR AS WE ARE CONCERNED, SO MUCH CHOICE, & ITS ALL LOVELY, DON'T KNOW HOW THEY DO IT. THE CENTRAL LOCATION IS SUPERB FOR ALL ATTRACTIONS & PUBLIC TRANSPORT LINKS. THANKS FOR A PERFECT BANK HOLIDAY BREAK, SEE YOU AGAIN VERY SOON 😊
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 29, 2025
Lovely staff, great location, brilliant room. Would definitely recommend

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
Opening hours [Mon - Fri] 06:30-10:00 Open [Sat - Sun] 07:30-10:30 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 1920
  • Number of Rooms: 122
Phone:+44-29-20102710
Email:info@incardiff.com
Welcome to Hotel Indigo® Cardiff, where bespoke design meets classic Welsh heritage. Our boutique bedrooms reflect our vibrant city, with the themes Made in Wales, Welsh Industry and Music embodied in local art and natural materials. Many also offer wonderful views of the Cardiff skyline, and they all have free Wi-Fi and invigorating rainfall showers. Moments from our front door you can sing along with the fans at the home of Welsh Rugby, explore the historic Cardiff Castle with its fairy tale towers, or rock out to that famous local music at the Cardiff Utilita Arena. Our fully equipped fitness suite will keep you on your toes, and after a day of discovery, visit our rooftop restaurant & bar 'Lefel 6 at Dominions Arcade', which is the perfect place to relax, with private dining option and not to mention a fabulous roof terrace.

You might be wondering

What landmarks are near Hotel Indigo CARDIFF by IHG?

Nearby attractions to Hotel Indigo CARDIFF by IHG include Hilton Cardiff, just 500 ft from your search (straight-line distance) away.

Does Hotel Indigo CARDIFF by IHG have a pool?

No, Hotel Indigo CARDIFF by IHG doesn’t have a pool.

Where is Hotel Indigo CARDIFF by IHG located?

The hotel is located at Dominions Arcade, Queen St.

Does Hotel Indigo CARDIFF by IHG offer airport transfer services?

No, Hotel Indigo CARDIFF by IHG doesn’t provide airport transfers.

Are pets allowed at Hotel Indigo CARDIFF by IHG?

No, pets aren’t allowed at Hotel Indigo CARDIFF by IHG.

How much does it cost to stay at Hotel Indigo CARDIFF by IHG?

Room rates at Hotel Indigo CARDIFF by IHG vary based on dates, hotel policy, and other factors. Enter your travel dates to check current prices.

What are the check-in and check-out times at Hotel Indigo CARDIFF by IHG?

Check-in at Hotel Indigo CARDIFF by IHG starts at 15:00, and check-out is at 11:00.

About This Property

Nearest AirportCardiff Airport
Distance to Airport25.62KM
Nearest Train StationCardiff Queen Street
Distance to Train Station0.56KM
Average Price FromUSD243
Hotel Star Rating4