Carmel Inn & Suites

Rose at the front desk did a great job in trying to help correct the many problems. First, the carpets were so dirty that my white socks were soiled black from all the dirt. I then made sure I wore shoes constantly. Two, the bed was not made every day, they missed 3 days. On one of those days I found housekeeping and asked them to make it up. Third, every time the television was turned off, the cable signal was lost. Rose came to help us 3 times and then showed me how to reset it. I had to undo a cable in the back of the tv every time for it to reset. Fourth, the pool and part of the property were under construction. This information should have been shared by your website. Finally, The photo online showing a charming continental breakfast area does not reflect the current reality of the situation. A basket was placed outside your door every morning with cereal, milk, yogurt or fruit or orange juice. This was basic and not really appealing after several days.

Cute placed located 3 minutes to the downtown C-B-S area. Room cute, basic, clean and smelled good. The only negative was the mattress was REALLY firm. The staff allowed a late check out. Parking was tight, but off street. If they invested in more comfortable mattresses, I would return!

Parking was scarce, some shops nearby. They did not clean the room until the 3rd day, we had to ask them to clean and it was done half ass. I will not recommend this place to anyone

I checked-in online that morning like it suggested and my room was still not ready by check in time. The room was dirty, someone's shoes were left in a closet. Hair on the bathroom sink. The bed was comfortable, at least. That and the fact that it was quiet were the only good things about this place.