Hampton Inn Carrollton

Ashley was at the desk for our check-in & check-out. She was very caring and helpful. Recommended restaurants, came to our room to help us with operating the thermostat. She was “wearing a lot of hats” and did it kindly and professionally. Thanks for having us!

The hotel was very clean and staff was great. I will keep coming back to this location. I know it's an industrial town but they need to get more things for people to do in the town. The people are nice. Alot of restaurants in the town but it would be nice to have like a steak house.

This is perhaps one of the cleanest and well maintained Hampton inns I have ever been in. The hotel clerk was stressed out due to key cards and computers being offline. But she was so helpful and polite and really trying hard to make things right. They need to give this lady a raise! She really went above and beyond to make sure her guests were comfortable. We were in 313 and it’s by the elevator. I was not happy about it but I was surprised at how quiet it was. So my disappointment was actually wrong. The room was super clean, comfortable and well maintained. The shower would pin you to the wall! Absolutely loved it and even checked out the brand so I can get the same shower head for my bathroom at home. Hands down the best experience at a Hampton inn. Would HIGHLY recommend. And I wish I knew the young lady that worked the counter 7/19/2024 she was simply amazing and she was hustling! We checked in at around 5/6pm. Give that girl a raise I cannot recall her name but she was amazing!

The busiest time of the year. What did they do? Pave the parking lot! Hardly any parking! Also, I'm handicapped and the elevator was out! During Regatta and Rooster tail music fest. We were on the 3rd floor. I'm handicapped so, long walk from parking then 3 flights of stairs! This is the owners at fault. The staff were nice. Our room was clean. Better planning I hope next year.

This hotel is a complete RIP-OFF They took my booking and then had to cancel 10 minutes later. They keep your money and do not give it back! You can call and call and all they do is put you off or hang up on you. They didn't even send an email. Completely crooked organization and thieves.

We stayed at this Hampton for three nights. It was adequate. Friendly and efficient people at the front desk. Hotel was quiet. It needs some updates. There was a stain on the carpet between the two beds. There needs to be a towel bar in the bathroom and a hook on the door. The breakfast was ok but the eggs were unappetizing. Would probably not stay here again