Carson Hotels with Bars

This hotel does not deserve even a one star. I am a Diamond member with Hilton. I have stayed over 50 nights this year so far for work. I have never felt so unwelcomed at check-in as I did from this hotel. I am unfortunately still here because can't change hotels with work. Would never stay here again even if it was free. The place is dirty and very dated nothing like pictures on website. Extremely misleading at best. I asked if they offered any benefits like a room upgrade for diamond members. I was give a rude no after the staff member rolled her eyes. She continued to be rude and disrespectful and acted like she hated guests for bothering her. I asked about the free water as a Hilton Diamond member was told they were out. She proceeded to hand the people behind me water. I just let it go and went to the dungeon they call a room. It smells literally like vomit. I called down to request a room change. Was told they had no rooms available. Mi d you this hotel at like 20 % occupied. I went down stairs requested to speak with a manager. Spoke to Seth Sous who acted like he could care less about anything I had to say. I am shocked how rude this hotels staff are. Never offered to change rooms just anything else and tells me enjoy my stay. This is absolutely the worst guest experience I have ever had. Plenty of other choices. This place will never get my business ever again.