Hotel Casa la Factoria by Faranda Boutique, a Member of Radisson Individuals

Delightful place indeed. Took points off for the missing bath towels and bottle water. You don't want to walk up 3 stories to find the promised water bottles missing. The hotel was very nice though. The mattress was cloud like and the sheets were amazingly comfortable. I waked up twice and thought about the sheets being so comfy 😆 and fell asleep again immediately.

The property is in a great location. Only down side is the noise. You could hear people talking outside your room and even when they flushed the toilet. The pool was nice and small.

The pool was amazing, but the rooftop hottub was not hot, it was just another small pool. the Staff was amazing and took care of us from the start :). the breakfast was basic but good enough for being included. I would recommend for the aesthetics more than anything, I wasnt a fan of the room floorplan.

What a wonderful place is close to everything, the staff is super warm and friendly. But the best part is the food go eat at the restaurant La Candelaria we went the first times to some of the renowned restaurants of Cartagena and yes they were good but La Candelaria is Excellent you will love every single bite plus you will have true Colombian cuisine

There are only chairs. The rooftop was of nder renovation so it was closed.

I cannot say enough about how much I love this hotel. When we asked to upgrade to a larger room, the front desk made it happen in the middle of the night without hesitation. The property is absolutely beautiful, and everyone was extremely kind and accommodating. John who is at the front desk was exceptional and desreves a promotion. The only issue I'd mention is a design flaw with the showers. The shower floor isn't properly sloped, which means if someone accidentally leaves the drain closed, the bathroom can flood. This nearly happened to us, but thankfully my husband caught it in time. I've stayed at other Faranda hotels and noticed this is a recurring problem. This isn't the staff's fault—it's a construction issue that should have been addressed during the building phase. Despite this minor design flaw, I highly recommend this hotel for its exceptional service and stunning property.

Hotel is beautiful, the rooms are small but lovely. Clean and cool temperatures I slept so well each night. The staff are absolutely amazing wonderful people, every single one of them were super kind and attentive. The location is perfect and I found the area very safe.

We loved our stay in the suite. The staff was incredibly helpful and welcoming. It was quiet away from the busyness, but close enough to walk to shopping and restaurants.