Extended Stay America Suites - Raleigh - Cary - Harrison Ave

There was roaches in my room hair was on the stove, I did not like the microwave because it was dirty other then staff and the surrounding vof tje hotel I give them a 5 Because they went the extra mile to make my stay convenient

Old rooms, minorly remodeled. Cracks in the bathroom walls, roaches wandering during the day. Cheap for a reason. You can probably do better.

This property is in dire need for a refurb, Rust on the appliance. Old fixtures. Cockroaches. Smell of Pot in the hallways.

This is easily the worst hotel stay I have ever had. The staff were hardly ever at the front desk. I had to ask twice for kitchen essentials (plates cups silverware) and was told there were no clean ones. And then after some more complaints followed staff to a room full of clean items. The room smelled weird. The kitchen appliances looked like they wouldn’t work - the fridge had rust on the outside - I had brought my own hotplate so never tried the stove. The other guests included families with noisy kids and yelling parents. The “included breakfast “ was coffee and a granola bar or bag of instant oatmeal. I was also called by the police during my stay as they were evacuating the building or at least part of it because of an unsafe disturbance in progress

This hotel needs to get a facelift. First, the lobby was closed when we arrived shortly after 11 and we tried to call through the phone located outside by dialing "0", then we tried to call the number found online. We were able to get someone who tried to call the person in charge. After about 30min, we were able to get someone to get us our keys. The room I had was in bad shape. There were cockroaches and the kitchen had some missing pieces to it (mostly cosmetic). The linens were not ironed and were quite suspect under UV lights. The bathtub would not drain either. The hotel was noisy, I could hear foot steps, folks flushing m, listening to the TV etc. I have been to other extended stay hotels in the past. This one is bad. Avoid.

Place seemed so nerving, not comfortable in the last out and front desk was unwelcoming.

The hotel is in a great location for our trip. Price point seemed good especially to have the convince of a kitchen w a stove/oven/fridge. However this listing and amenities ARE NOT what is advertised! First, upon pulling in we found several vandalized vehicles on the property with broken windows, flat tires, one that someone was clearly sleeping in. Management needs to really get that cleaned up. Checkin- the desk attendant would have loved to be anywhere but work. She was less than pleasant and seemed annoyed to have to check us in. Room- We got the keys and went to the room. There are NO dishes, pots, pans, silverware (not even plastic) so the kitchen and the food we brought was pointless the first day. We asked the same front desk attendant for kitchen items as advertised to do on our counter and she told us they didn’t have any. The room was clean, beds were comfortable, carpet is old and hotel does has a order from smoke. Day 2 we spoke to a different front desk clerk, she did get us a few dishes and a pot to make our toddler Mac n chesse. We had a second room that night for my other son and his wife… the gentlemen who checked us into that room was much nicer. That room did not have carpet and was nicer than the One with. There was still a stale smoke smell. Don’t expect cleaning service during your stay. Don’t expect staff to ever be at the desk. You will have to call for them from a phone outside. Don’t expect them to be happy to help.

The hallway smelled of pot, the room stunk musty, the refrigerator was all rust looked like they got it from a scrap yard, the microwave was all rusty and dirty, the toilet when you flushed it would not go down called the front desk and was told by a very ignorant lady that we can go down and get a plunger it wasnt her job and i told her it definitely isn't mine, the mirror had what looked like a bullet hole in it, wasnt able to get a pillow because they did not have any,this hotel is deplorable, disgusting last but not least when we opened the door to go in there was a cockroach on the door. Stay away from this place