The bed was really nice and comfortable, the rooms and hotel were clean. The pool and terrace area are beautiful and photogenic. The included continental breakfast was lacking especially for a hotel of this level. The a/c was amazing. the supplied toiletries were clarins and excellent quality. The service was hit and miss, sometimes they were pretentious, sometimes they didn't notice we were there, other times they were very nice. We did order room service late night one night and it was wonderful. We didn't have time to venture out of the hotel, but there are several shops nearby (I would say after a 5 - 10 minute walk probably)