Imperial casablanca hotel&spa Reviews

The staff are extremely nice and friendly. The room is spacious and beautiful. Its location is good and close to many tourist attractions also. I will rebook it again once I have chance to back to Casablanca

The hotel is quite old, but the location is excellent, right in the city center and about a 15-minute walk from the beach. The room facilities are pretty standard. The dinner buffet was good, and the staff were very friendly.

Really nice looking hotel with a good view and friendly staff. The breakfast was very good👌

The staff are nice, freindly and helpfull

Nice hotel , good location, and they have spa and fittness option

Were very disappointed when we got there the hotel was under renovation. There were no bath towels,hangars,or toiletries. No phone service at all. Had to go down from the 5th floor each time we needed something. The bathroom sink was clogging.the fridge did not work & had to be replaced,the safe was broken. The front desk did not seem to worry as if it was a matter of fact. Had to pay for water .no glasses in the room. The breakfast was very poor. No selection available. Had to ask for a plate .tables very dirty. Plates arrived wet. Overall poor service do not value their clients. Bernice Peacock

I was supposed to check in at 2 pm, but the hotel told me that my reservation was not in their system. I had to wait until 9 pm to check in, which was very upsetting. I had to drag my luggage around the city of Casablanca, which was very frustrating. My vacation was ruined by the hotel's incompetence. I was unable to sleep and I had to check out at 7:30 am out of anger. The room was not clean, the bathroom shower was extremely dirty and the toilet was not flushing. The staff was unhelpful and rude. I will never stay at this hotel again and I am still fighting for my refund.

Nice location, but. It's not clean at all

The service is poor, the room didn’t have bath towel I asked receptionist she keep saying she will send them and I didn’t receive them. Swimming pool closes at 7pm and open 10:30 which I was not aware of. I am very disappointed of this experience

The room is warm and cozy. Very recommended during winter season

ok .....

I like

Comfortable and nice friendly staff

Good place