Upon arriving at the hotel late in the evening we were greeted by name and led immediately to our suite. They had started the hot tub for us earlier so it would be warm. We were very impressed with the Blue Suite, which was comfortable and well appointed. Also loved the check in staff and the gentleman who escorted us to our room. We got room service, which was well done and fairly fast. The hot tub was not warm enough to get into. It didn't really get warm enough until well after we went to bed, which was disappointing. Slept well and the shower in the room was fabulous. The next morning we went to breakfast which was...just ok. The food was decent but the experience was somewhat ruined by the fact that the staff int he breakfast room made it clear they weren't really there to assist us with anything and they spent the entire time rushing around, turning tables over for lunch and dinner. It made the whole meal feel very rushed, like we needed to get out of their way so they could switch our table. We aren't big TV folks but we wanted to see what we might be able to get and the TV directions were so Byzantine that we gave up after a while. The coffee in the breakfast room was awful, but that barista at the bar made a great one, and he was very friendly. We checked out. The desk staff were professional but not overly friendly. The hotel grounds were well maintained and the parking was ample for our massive camper van. Pet friendly was a plus. We will likely go back because we loved the room. But there are a few things they could improve with the AM staff/operations.
Excellent
67 Reviews