Peppers the Hills Lodge Reviews

Response from Property: Dear Guest,Thank you for taking the time to share your feedback. I'm delighted to hear you enjoyed the convenience of our complimentary parking, found your room clean and comfortable, and especially appreciated the strong shower pressure and comfortable mattress.I also appreciate your comments regarding the room soundproofing. Guest feedback such as yours helps us identify areas where we can continue to improve. We hope to welcome you back to Peppers Hills Lodge again soon.Kind regards, Bailey Wootton

Response from Property: 尊敬的客人，您好！感謝您再次選擇派珀斯山丘酒店並分享這次入住體驗。很高興瞭解到您整體住宿感受良好，並給予9/10的評價；您提到餐廳正處於翻修期間，我們理解這可能會影響用餐安排，針對由此帶來的不便我們深表歉意。也感謝您肯定酒店地理位置帶來的便利，祝您在悉尼的冬日擁有舒適愜意的行程。期待您再次光臨，再為您呈現更完整的入住體驗。

Response from Property: Dear Guest, Thank you for your wonderful review.We are delighted to hear that you consistently enjoy a comfortable stay with us and that you had a great experience in our restaurant. Your kind feedback is truly appreciated and will be shared with our team.We look forward to welcoming you back again soon.Sincerely, Fazleen KhanFront Office Manager

Response from Property: Dear Guest, Thank you for your wonderful review.We are delighted to hear that you had an amazing experience with us and enjoyed our breakfast. Your kind feedback means a great deal to our team and will be shared as encouragement.We look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Fazleen KhanFront Office Manager

Response from Property: Dear Guest, thank you for choosing Peppers the Hills Lodge and sharing your experience with us. We are pleased to hear you found the room spacious and enjoyed our service, including the tasty room service. We are also glad that you were satisfied with the location in the area. Your positive comparison with other stays nearby is especially valued. We look forward to welcoming you back for another comfortable stay.

Response from Property: Dear Guest, thank you for choosing Peppers the Hills Lodge and sharing your feedback. We are pleased to hear that you found your room spacious, comfortable, and spotlessly clean. We also appreciate your understanding that, during renovations, our usual restaurant and bar were temporarily closed; we are glad that the alternative areas arranged for service still met your expectations. Most importantly, your kind words about our friendly and helpful team mean a great deal to us and will be shared with the team. We look forward to welcoming you back for another comfortable stay.

Response from Property: Dear Guest, thank you for sharing your experience with us. We are pleased to hear that you found the lodge exceptionally clean, enjoyed the strong and reliable shower water pressure, and felt comfortable in our beds. We are also glad that parking was convenient for you. It is wonderful to know that the young Asian colleague who assisted with room cleaning on Saturday was friendly and polite—your kind words will be shared with the team. We look forward to welcoming you back again.

Response from Property: Dear Guest, thank you for choosing Peppers the Hills Lodge and sharing your feedback. We are pleased to hear that our team was able to accommodate your request and that your overall stay was enjoyable. We also acknowledge your comment regarding the booking price through Trip.com.At the same time, we are truly sorry for the incident you experienced in the shower, and for the injuries caused by the sudden change in water temperature. Your safety is always our priority, and we have noted your concern for follow-up with the relevant team to investigate the issue and strengthen safety checks for future guests.We appreciate your understanding and hope to have the opportunity to welcome you back and provide a more comfortable and secure stay.

Response from Property: Dear Guest, thank you for sharing your experience. We are delighted to hear that you enjoyed our convenient location—close to other venues for dining and exploring—while still finding the atmosphere calm and not overly busy. We are also pleased that your room was spacious and provided a serene retreat during your stay. Your appreciation means a great deal to our team, and we look forward to welcoming you back for another relaxing visit.

Response from Property: Dear Alexandre, Thank you for your continued support and for sharing your kind feedback.We are delighted to hear that you enjoy staying with us during your business trips and that you find the environment clean and comfortable. It is also wonderful to know that you appreciated the room upgrade on this visit—we are always pleased to be able to add a little extra comfort to our returning guests’ stays.We truly value your loyalty and look forward to welcoming you back again soon.Sincerely, Fazleen KhanFront Office Manager

Response from Property: Dear Guest, thank you for choosing Peppers the Hills Lodge and sharing your experience. We are pleased to hear that your mother’s stay supported her wedding reception, and we hope everything went smoothly. Our team is committed to providing attentive, professional service to help make important moments effortless and memorable. We sincerely appreciate your recognition and look forward to welcoming you and your family back in the future.

Response from Property: Dear Guest, Thank you for your kind review.We are delighted to hear that you found the mattress very comfortable and enjoyed the excellent air quality during your stay. Your feedback is greatly appreciated and encourages our team to continue providing a comfortable and pleasant environment for our guests.We look forward to welcoming you back again in the future.Sincerely, Fazleen KhanFront Office Manager

Response from Property: Dear Guest, Thank you for your lovely feedback! We're delighted to hear you consistently find your stays comfortable and enjoy our restaurant as well. It’s always a pleasure to welcome you, and we truly appreciate your continued support. We look forward to seeing you again soon!Sincerely, Fazleen KhanFront Office Manager

Response from Property: Dear Guest, Thank you for your kind review.We are delighted to hear that you enjoyed our service and food, and that you found the bed very comfortable. It is always a pleasure to know our guests had a relaxing and enjoyable stay.We truly appreciate your feedback and look forward to welcoming you back again in the future.Sincerely, Fazleen KhanFront Office Manager