This hotel should not have been operating during our stay at the beginning of January. Construction was underway, adding two additional stories to the property. Guests had to avoid workers carrying lumber on the stairs and navigate around construction materials blocking exits, which felt unsafe. Construction noise began as early as 8:30 a.m., including on weekends. The front desk staff were genuinely lovely and accommodating, and the housekeeping team did their best. However, anyone who has lived through renovations knows how difficult it is to maintain cleanliness—dust was everywhere despite their efforts. The photos on the booking site do not reflect the current state of the hotel. If you book based on those images, you will be very disappointed. While the location is good, the island itself is small, so most accommodations offer a similarly convenient location. This stay was booked four months in advance, yet there was no communication from the hotel warning us about the construction. It was an extremely disappointing way to end an otherwise wonderful trip to Belize.
