Eon Centennial Soho Hotel

Love the customer service however need to work on some toiletries

Excellen

Everything in the room looked clean. Pool was so amazing with beautiful scenery. I loved the small food store in the basement. Easy shopping with so little walk back to hotel.

First of all checking in takes ages because they have 1 computer in the reception and apparently its the slowest computer in the phillipines. Secondly the internet is an embarrassment for 2026, Just loading the grab app to order anything is next to impossible on their WiFi which reminds me of old days dial up ISDN speed. The range of the WiFi is horrible, it does not work around the pool area.

I liked that the hotel was connected to a mall. So grabbing breakfast in morning was super convenient and it also had a grocery store in the basement which was nice. I never went up the escalator to see what was on the upper level though. The staff was very nice as well. I went with friends and two of us had little bugs like maybe ants in our room. The shower wand handle was broken and water drainage in shower and sink weren’t up to par. Decent for price I suppose but would look for something else if I came back to Cebu.

Thus "hotel" is 2 floors of a 28 storey building and has a small check in desk squeezed into the corner on the ground floor. It is decent foe the price you pay but has the following issues. 1. You can hear traffic noise ( I'm on the 26th floor). 2. Wifi is dosgy. It cuts in and out repeatedly then might work fine for a period. I found standing near the door the best. It only works in and around your room, not on any other floor including the "lobby." 3. Shower is only warm. 4. No access to balcony as door locked! 5. Was told they make up the room everyday but they didn't do mine (I had a 2 night stay) 6. The inconsiderate other guest making noise late at night and early in the morning with laughing, loud talk and running up the hallways.

Broken shower with no hot water that i have to use a bucket in taking bath. They have a kitchenette, but its useless as sink faucet doesn't work and there's really nothing in there.