Zmaja od Bosne 4, Centar Sarajevo, Federation of Bosnia and Herzegovina, 71000, Bosnia and HerzegovinaView Hotel Details
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Hotel Holiday Guest Reviews
4.1/5
Very Good
59 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.9
Service4.1
Cleanliness4.1
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All reviews(59)
Positive reviews(24)
Reviews with photos/video(3)
Awesome rooms(9)
Great service(6)
Delicious breakfast(5)
Located downtown(5)
Negative reviews(3)
Wenjing
Superior King Room
Stayed in Sept. 2024
Couples
5 review
4.5/5
Great
Posted on 14. Sept. 2024
Great hotel with an interesting historical background in a historical city; It's a little over 20 mins walk to the city center, however I choose this hotel because I have a car and this hotel has a very good parking lot for guest. You may take #6 tram to most city sights on this circle line.
Hotel breakfast was very good, however the hotel facilities and deco look little dated, and internet was very slow on 8th floor when we were there.
Anonymous User
Standard Single Room
Stayed in Juli 2024
Family
1 review
4.2/5
Very Good
Posted on 20. Aug. 2024
Very nice and helpful stuff. Rooms are big enough and clean. Hotel is placed in downtown which is amazing!
Guest User
Standard Single Room
Stayed in Juni 2024
Solo travelers
1 review
2.5/5
Posted on 7. Juni 2024
The hotel has a rich history that it proudly flaunts, just in the wrong way. The dining room looks like it was made for the filming of a movie about the 1984 Winter Olympics in Sarajevo, and the rooms also proudly show their age. Every morning I was very surprised when the waiter brought freshly baked eggs from the kitchen as if they came from a fridge. The way the food was served made me suspect that it was simply thrown out to spoil the guests' appetite. Also, 1 of the 4 elevators did not work at all.
During my stay, the hotel was fully occupied, meaning it was hosting about 1,000 guests. If each of them paid 100 USD per night, that's a lot of money. My recommendation to the management, which is obviously far away from Sarajevo, is to invest at least a small part of it in renovations.
Guest User
Standard Single Room
Stayed in Apr. 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on 23. Apr. 2024
Being born in the city and left a few years ago, I thought I should stay in the iconic hotel, being famous for nice accommodation. Bit of a let down. Room was clean, shower was leaking in a big puddle, towels are all frayed and shouldn't be used at all. Just very bad. Overall furniture very old, unkept and used. Bit disappointed that the icon of the Sarajevo is fading away.
Guest User
Standard Twin Room
Stayed in Febr. 2023
Travel with friends
13 review
5.0/5
Outstanding
Posted on 7. März 2023
Very satisfactory and location is pretty good, can find shopping mall & good restaurants nearby
wilson tiger
Standard Twin Room
Stayed in Mai 2023
Couples
14 review
5.0/5
Outstanding
Posted on 26. Juni 2023
Good location and friendly staff
ぽあろ
Standard Twin Room
Stayed in Aug. 2024
Travel with friends
10 review
1.0/5
Posted on 12. Aug. 2024
This is a rubbish hotel. I would never recommend staying there. I really, really hope you don't stay there. It would be fine if it was just old, but the cleaning is not done properly.
The bathroom is unbearably dirty. It's so dirty that it makes you sneeze nonstop due to allergies. The wifi doesn't work. The fridge doesn't work. The phone to the front desk from the room doesn't work either.
When I tried to get some ice because the fridge didn't work, I was told that it was impossible because the hotel doesn't have any ice. After that, no matter what I said they ignored me, so I slammed the table and they said they would call the police. Calling the police for slamming the table seems like a free choice, but they won't listen to me so I can't even have a discussion.
There is also discrimination. Don't stay here.
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Guest User
Standard Single Room
Stayed in Dez. 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on 17. Dez. 2024
It may take about 20 minutes to walk to the tourist attractions, but the room is large and quiet. There is an ATM downstairs where you can withdraw marks. The facilities are a bit old but it does not affect the use. The breakfast is very rich. The overall experience is good.
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Guest User
Triple Room
Stayed in Mai 2024
Family
48 review
5.0/5
Outstanding
Posted on 21. Mai 2024
The hotel is very conspicuous, with a yellow exterior that can be seen from a distance. Although the decoration is old, it is well maintained and you can see its former glory. The service is five-star, and the buffet breakfast has a wide variety of options to meet the needs of different tastes. The room is also very large, with a space dedicated to large suitcases.
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6/9
Guest User
Standard King Room
Stayed in Sept. 2024
Solo travelers
3 review
3.5/5
Posted on 17. Sept. 2024
Good location, within walking distance to the old town. Spacious room, convenient parking, and ok breakfast. The facilities are old, the indoor phone is just a decoration, if you need anything, you have to go downstairs to the front desk. There is no tea bag, coffee bag or kettle, the front desk said to go to the restaurant for hot water. When I arrived at the restaurant, the waiter looked ugly, waited for a long time to get a cup of lukewarm water, and thanked me as if he didn't hear it. It is full of state-owned characteristics.
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Татьяна Ядрышникова
Standard Twin Room
Stayed in Aug. 2024
Family
3 review
5.0/5
Outstanding
Posted on 16. Sept. 2024
Large beautiful room, everything is neat and beautiful. Delicious breakfasts. The hotel has a gorgeous huge hall with lots of armchairs. Breakfasts are delicious and varied. No comments about the hotel, everything is fine
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Guest User
Superior King Room
Stayed in Aug. 2024
Family
10 review
3.5/5
Posted on 9. Sept. 2024
Good location - not in the very center and therefore not in the noisiest part of the center, but close to all the main attractions. Also, the pluses include breakfasts, which began very early and were served until 11:00, full, very tasty, hearty. The hotel has been renovated, the rooms have been renovated, but the hotel itself - the corridors, elevators are like from the last century. The room had a terrible hair dryer, which did not dry at all, also from the 80s of the 20th century. Not all the receptionists, but only some women were not polite, did not smile, did not try to help, did not fill in the registration dates correctly, not only did they not apologize, but they also got irritated that I asked to redo it (((
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Guest User
Superior King Room
Stayed in Apr. 2024
Business travelers
8 review
4.1/5
Very Good
Posted on 28. Apr. 2024
It's a very old hotel with old facilities and no mineral water, after all, it was built before 1986. But it's a very good hotel in the city center.
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lingxiaowu680
Standard Twin Room
Stayed in Okt. 2023
Family
49 review
5.0/5
Outstanding
Posted on 27. Okt. 2023
Very cost-effective, staying at 555 yuan/day, picture 2/3, the scenery outside the window
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Alf123
Standard Twin Room
Stayed in Sept. 2024
Business travelers
84 review
4.5/5
Great
Posted on 12. Sept. 2024
Very convenient and nice, just near the city center