The Hotel Ljubljana

Great location, service, cleanliness. The room could be cosy if there was a window there, never slept in a room without a window, and never will again, there should be info about that "detail" on your booking site.

Small room (fine for me) with comfy bed and good TV. Good but noisy heating system. Toilet roll in terrible place when seated. Superb shower.

I was there for 5 nights and it was a great stay. The staff was friendly and helpful. I try to pick a good location and since I wasn't familiar with the city, I did my best. I chose well - the hotel was close to the castle and several parks. There was a huge variety of places to eat or relax in the evening.

Loud construction noise starting at 7:00 am and lasting all day. I should have been alerted to this prior to booking

The Hotel is in an ideal location is the big plus. Very disappointed in our arrival arrangements. Our reservation advised us to call before we arrived to get parking instructions and transport to the hotel instructions. The instructions to the parking facility were incomplete as to exactly where in the Mercsnte garage we were allowed to park. The reservation clerk we called was a “bit” impatient and was very rude and unhelpful about how we would get to the hotel. We had never been to Lubijiana before so didn’t understand the “Hotel Shurrle” service. We thought she was sending your own shuttle. We had not been advised about the shuttle’s that should be hailed. We ended up taking a cab and when we are the receptionists rude about our confusion. Better communication on our confirmation would have helped.