Morrissey Hotel Residences Reviews

Response from Property: Dear Samgoe,Thank you for taking the time to share such a thoughtful and detailed review. We are truly honored by your continued trust in Morrissey Hotel and delighted to know that staying with us has become a familiar and comfortable experience, both for you and your family.It is wonderful to hear that you continue to enjoy the warm hospitality of our team, from our Security staff to our Front Office colleagues. We’re also pleased that you and your family enjoyed our swimming pool and its beautiful views of Menteng, as well as the peaceful atmosphere that makes your stay so relaxing.At the same time, we sincerely apologize for the inconvenience you experienced with your in-room dining order. We understand how frustrating it must have been for your children to wait for their meal and then find that the necessary cutlery and napkins were not provided. We truly appreciate you bringing this matter to our attention.We are grateful for your understanding and for taking the time to discuss the situation with Mr. Fauzi and Ms. Sri. We are pleased that the matter was resolved amicably, and your valuable feedback has been shared with our Food & Beverage team to improve our communication and service procedures, especially for room service orders exceeding the standard room occupancy. We certainly do not want other guests to experience a similar situation.Your kind recognition of our late check out arrangement and your understanding that unexpected situations can become valuable learning opportunities mean a great deal to us. Feedback like yours helps us continue to improve while encouraging our team to deliver even better service.Thank you once again for your continued loyalty and for allowing us the opportunity to be part of your family's memorable stays in Jakarta. We truly appreciate your support and look forward to welcoming you back for another comfortable and enjoyable stay.Warm regards,Morrissey Team

Response from Property: Dear Valued Guest,Thank you for your lovely review! We’re delighted to hear that you enjoyed our convenient location and found our facilities to your satisfaction.We’re sorry you didn’t have the opportunity to try our dining experience during this visit, but we’re excited to hear that you’re already planning to come back! We truly hope you’ll have the chance to enjoy our delicious food and take advantage of our shuttle service on your next stay.Thank you for choosing Morrissey Hotel. We look forward to welcoming you back next year for an even more memorable experience.Warm regards,Morrissey Team

Response from Property: Dear Valued Guest,Thank you for your wonderful review! We’re delighted to hear that you had an enjoyable stay with us.It’s great to know that you and your family enjoyed the variety of kids’ activities available during the weekend. We’re also pleased that you appreciated the cleanliness of the room, our strategic location, and the variety of food options offered throughout your stay.Most importantly, we are truly honored by your kind words about our service. Knowing that our team helped make your experience memorable means a great deal to us.Thank you for choosing Morrissey Hotel. We look forward to welcoming you back for another enjoyable and memorable stay.Warm regards,Morrissey Team

Response from Property: Dear Berlina Yudha Pratiwi,Thank you for your continued trust and loyalty in choosing Morrissey Hotel as your preferred place to stay whenever you visit Jakarta. We are truly grateful for your support.We are delighted to know that you consistently enjoy your stay with us. At the same time, we sincerely appreciate your valuable feedback regarding cleanliness and food variety. Your comments are very important to us and will certainly be shared with the related teams as part of our continuous efforts to improve the quality of our facilities and dining experience.Thank you once again for your kind support and constructive feedback. We look forward to welcoming you back to Morrissey Hotel for another pleasant stay in the future.Best regards,Morrissey Hotel

Response from Property: Dear Valued Guest,Thank you very much for taking the time to share such a detailed and thoughtful review of your stay with us. We are truly delighted to know that our central location and, most importantly, the service from our team made your experience so memorable.Your kind recognition of Syfira, Beri, Jalu, and Fachri means a great deal to us. We will be sure to share your compliments with them—they will be thrilled to know they made a positive impact on your stay. We are also grateful for your appreciation of our housekeeping team, who work diligently behind the scenes to ensure every guest’s comfort.At the same time, we sincerely appreciate your feedback regarding the room condition. Please rest assured that your comments about refurbishment have been noted and shared with our management team as we continuously look for ways to improve our facilities.It is truly rewarding to hear that, despite this, you would gladly return. Your kind words about our service being the highlight of your stay mean everything to us.We look forward to welcoming you back to Morrissey Hotel for an even better experience in the future.Warm regards,Morrissey Team

Response from Property: Dear Valued Guest,Thank you for your wonderful review. We are delighted to hear that you enjoyed our excellent location and experienced attentive service from our team.It is truly rewarding to know that you had a wonderful stay and would recommend us to others. Your kind words mean a lot to us and inspire our team to continue delivering exceptional hospitality.We look forward to welcoming you back for another memorable stay in the future.Warm regards, Morrissey Management

Response from Property: Dear Valued Guest,Thank you for your wonderful feedback! We’re delighted to hear that you had such an enjoyable stay at Morrissey Hotel.It’s great to know that you appreciated the warm hospitality of our team, the spacious room with its kitchenette, and the convenience of our complimentary self-service laundry facilities, including the provided laundry detergent. We’re pleased that these amenities helped make your stay even more comfortable.Your kind words mean a great deal to us and inspire our team to continue delivering exceptional hospitality.Thank you for choosing Morrissey Hotel. We look forward to welcoming you back for another comfortable and memorable stay.Warm regards,Morrissey Team

Response from Property: Dear Alvin TM Chong,Thank you for your wonderful review! We’re delighted to hear that everything about your stay was perfect.It’s great to know that you enjoyed our convenient location with easy access to Grand Indonesia Mall, shops, eateries, and restaurants. We’re also pleased that you appreciated the cleanliness of our hotel, the excellent service from our team, our delicious breakfast, and the great value we offer.Your kind words and your intention to return mean a great deal to us. They are the greatest compliment we could receive.Thank you for choosing Morrissey Hotel. We look forward to welcoming you back for another comfortable and memorable stay.Warm regards,Morrissey Team

Response from Property: Dear Valued Guest, Thank you for choosing Morrissey.We are delighted to know that you enjoyed every aspect of your stay, from our facilities to the warmth and hospitality of our team. Your kind words truly motivate us to continuously strive for service excellence and create memorable experiences for all our guests.We sincerely look forward to welcoming you back to our resort in the near future.Kind regards,Morrissey Management

Response from Property: Dear Our Valued Guest Mr. Max GilangWarmest greetings from Morrissey Hotel, Jakarta.We would like to thank you for writing us feedback on your recent visit to Morrissey Hotel Jakarta. We're excited that our classic hotel design with a touch of modern 5-star hotel and our hospitality has met your experience memorable.We're so glad you get exquisite experience to enjoy our comfortable room including mini kitchen in all room and our variety delicate food and beverage breakfast at “Home” restaurant also a lot of kids activities especially face painting, fish & rabbit feeding also enjoy our tuktuk ride or play at our "Morrissey Junior Lounge" Playground for your family in strategic location surrounding by interesting place for visit accommodate all of your needs.Your kind words and satisfaction are shared with the team, as I believe this will encourage us to improve the quality of our services.Once again thank you so much for make us as recommendation for Family Staycation and we certainly look forward to welcoming you again at Morrissey Hotel, Jakarta.Kindly Regards,Morrissey Management

Response from Property: Dear Valued Guest , Thank you for choosing Morrissey.Thank you for your kind review. We're delighted to hear you experienced of the Morrissey, the friendliness of our team, and our welcoming atmosphere. We strive to provide a memorable stay for every guest. Warm regards, Morrissey Management

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your husband’s stay with us. We’re delighted to hear that he and his friend felt warmly welcomed by our team and enjoyed the hospitality provided throughout their visit.We’re also pleased to know that they appreciated the breakfast selection.At the same time, we appreciate your constructive feedback regarding the room lighting controls. We understand that the number of switches can be confusing, and your comments have been noted as we continuously look for ways to improve our guests’ comfort and convenience.Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming your husband—and perhaps both of you—back to Morrissey Hotel in the future.Warm regards,Morrissey Team

Response from Property: Dear Valued Guest,Thank you for your wonderful review! We’re delighted to hear that you enjoyed our service and found our team friendly and helpful throughout your stay.It’s also great to know that you appreciated the cleanliness of the hotel and enjoyed the breakfast offerings. Your kind words are truly encouraging and mean a lot to our entire team.We sincerely appreciate your feedback and look forward to welcoming you back to Morrissey Hotel for another exceptional stay.Warm regards,Morrissey Team