My second time I book at this hotel and this time I stayedfor 4 nights. It feels like a 4 stars hotel but it's actually a classic 5 stars hotel.
If you follow my reviews you'd know that I rate, review and critic honestly and professionally.
- Reception: very friendly, helpful, polite and customer service is a 5 stars hotel customer service.
- Lobby and vibe: a traditional Indonesian with a Western classic fusion. It's certainly unique and feels relaxing and welcoming especially for first timers.
- Rooms: depending on the room you book. If you book the standard rooms, you'll get a 4 stars feeling (not 5 stars). If you book middle - high range rooms, you'll definitely get your money worth. All rooms are moderately specious (30 - 45 sqm). Rooms are clean, beds are also clean with fresh smelling pillows and they are well prepared and feels right at home.
- Restaurants & Cafes: the breakfast includes standard Continental, Western, Local and South Asia. I don't know who manages the restaurant during breakfast but absolutely phenomenal management. The foods are always fresh, food health check officer always taking food samples and the breakfast staff are highly trained (5 stars). Coffee in the evening at the lobby is wirth it and the relaxing vibe is excellent to do some work on your laptop or just till chill out.
- Gym & Pool: the gym is excellent, they have a smith machine, cable machine, dumbbells, free weights and cardio machines. Typically everything you need for a workout. They have also a good size sauna and jacuzzi but wasn't working during my stay. The pool is standard, nothing realy special but it's there.
- Location: you're close to everywhere, and everything including tourist places are within 5 - 15 min drive from the hotel.
- The Hotel in General: I've visited and reviewed close to 500 hotels throughout the years and I can say that for this hotel to keep its 5 stars status needs some cosmetic work and some renovation in some areas. It does feel outdated at times, but what makes it feel uplifted and welcoming is the staff.
- Summary: you'll definitely get your money worth at this hotel. You're in a good location, clean and friendly hotel, clean and good foods, excellent customer service and I'd personally stay at this hotel again in the future.