Somerset Sudirman Jakarta

Somerset Sudirman Jakarta Reviews

Somerset Sudirman Jakarta

Jl. Karet Pasar Baru Barat V No.92, RW.4, Karet Tengsin, Kecamatan Tanah, Tanah Abang, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10250, IndonesiaView hotel details
Somerset Sudirman Jakarta
Somerset Sudirman JakartaSomerset Sudirman JakartaSomerset Sudirman Jakarta
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Guest Reviews of Somerset Sudirman Jakarta

8.9/10
Very good
309 review
Verified reviews
Location8.8
Amenities8.7
Service9.0
Cleanliness9.0
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All reviews(309)
Positive reviews(300)
Reviews with photos/video(79)
Clean pool(14)
Great swimming pool(14)
Large rooms(13)
Many amenities(10)
Near shopping area(9)
Convenient for shopping(8)
Perfect for business trips(7)
Friendly front desk staff(6)
Negative reviews(9)
Anonymous User
Executive Suite
Stayed in Nov 2025
Traveling with friends
11 review
10/10
Outstanding
Posted on Jan 16, 2026
We stayed here for one night on New Year’s Eve with friends. The room was spacious, the facilities were great, and the staff were all very friendly. A perfect place for a staycation with friends or family
Remi Wary
Executive King Room
Stayed in Nov 2025
Family
2 review
9.5/10
Amazing
Posted on Dec 28, 2025
The room was clean, location is great, there are plenty of food options nearby. Close to GBK complex. Worth the price. Great city building views from balcony.
Lazy Mum
Executive King Room
Stayed in Nov 2025
Business traveler
13 review
10/10
Outstanding
Posted on Dec 2, 2025
Location is great, it’s near the city center. The hotel is new, so it’s clean and comfy. Will stay here again for next business trip
纠纠
Executive King Room
Stayed in Oct 2025
Business traveler
4 review
10/10
Outstanding
Posted on Dec 5, 2025
Excellent service and a great location! There's a large shopping mall nearby and transportation is very convenient, though the surrounding area can get a bit congested. The view is fantastic.
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Jonasbrothers
Executive King Room
Stayed in Oct 2025
Solo traveler
1 review
9.0/10
Great
Posted on Nov 25, 2025
Great hotel. Clean, comfortable, great service. However the surroundings of the hotel was not the nicest.
Qingyazhu
Executive King Room
Stayed in Oct 2025
Business traveler
2 review
7.5/10
Posted on Jan 13, 2026
The environment is pretty good, and the breakfast in the morning was excellent – very rich and suited to Chinese tastes. Definitely worth a try! We booked a room with a balcony, so we could enjoy the night view. The only slight drawback might be the location.
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Devie Caroline
Executive King Room
Stayed in Oct 2025
Business traveler
4 review
9.5/10
Amazing
Posted on Nov 8, 2025
Good place ,big room, a lot of food stalls outside the hotel but very crowded and often trafdic jam
Response from Property: Greetings from Somerset Sudirman Jakarta!Dear Devie Caroline,Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here.We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta.We do hope that you enjoyed your stay when staying with us as it was truly a pleasure for us to serve you. It is with regret to learn that you had to go through an unpleasant experience that you found . We do appologize for the inconvience caused. Please accept our sincere apology and allow us to consider this matter seriously to improve our service in the future. We do hope you understand that it was certainly not the standards which we normaly aim at Somerset Sudirman Jakarta. I personally thank you for taking the time bringing this matter in to our attention and we surely hope to have the opportunity of providing a better service to you whenever travels bring you back to Jakarta Stay safe and HealthyBest Regards,Natasia LarasRevenue Manager
Lim_0911
Executive Suite
Stayed in Sep 2025
Business traveler
17 review
10/10
Outstanding
Posted on Nov 8, 2025
It was clean and suit for business traveller. Reception was very nice but just massage don’t have 24 hours
Response from Property: Greetings from Somerset Sudirman Jakarta!Dear Lim_0911,Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here.We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta.We do hope that you enjoyed your stay when staying with us as it was truly a pleasure for us to serve you. It is with regret to learn that you had to go through an unpleasant experience that you found . We do appologize for the inconvience caused. Please accept our sincere apology and allow us to consider this matter seriously to improve our service in the future. We do hope you understand that it was certainly not the standards which we normaly aim at Somerset Sudirman Jakarta. I personally thank you for taking the time bringing this matter in to our attention and we surely hope to have the opportunity of providing a better service to you whenever travels bring you back to Jakarta Stay safe and HealthyBest Regards,Natasia LarasRevenue Manager
Guest User
Executive King Room
Stayed in Sep 2025
Couple
1 review
10/10
Outstanding
Posted on Oct 27, 2025
the stay was great and the staff were so nice. i loved the location and the room was so pretty for the price we paid.
Response from Property: Greetings from Somerset Sudirman Jakarta!Dear Valued Guest,Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here.We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to JakartaWe do hope that you enjoyed your stay when staying with us as it was trully a pleasure for us to serve you. If there anything we can do for you on your next visit to make your stay become more comfort. Please do not hesitate to let us know. It is very important for us that our guest experience.Once again thank you very much for choosing Somerset Sudirman Jakarta and we will always looking forward to welcome you back yo our hotel.Stay safe and healthy.Best Regards,Natasia LarasRevenue Executive
Anonymous User
Executive Suite
Stayed in Sep 2025
Couple
26 review
8.0/10
Very good
Posted on Oct 25, 2025
We stayed in an Executive Suite and the room was super clean. We appreciated the peacefulness and fitness facilities there. However, the sauna is not fully operational at the opening and closing hours. The room towels for both body and hair are old and run-down. There is no shopping mall in walking distance but lots of street food there. Overall, it was a memorable stay. With the clear weather, we could see this spectacular view from our room.
Response from Property: Greetings from Somerset Sudirman Jakarta!Dear Valued Guest,Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here.We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to JakartaWe do hope that you enjoyed your stay when staying with us as it was trully a pleasure for us to serve you. If there anything we can do for you on your next visit to make your stay become more comfort. Please do not hesitate to let us know. It is very important for us that our guest experience.Once again thank you very much for choosing Somerset Sudirman Jakarta and we will always looking forward to welcome you back yo our hotel.Stay safe and healthy.Best Regards,Natasia LarasRevenue Executive
Anonymous User
Studio Premier
Stayed in Dec 2025
Business traveler
46 review
10/10
Outstanding
Posted on Jan 19, 2026
It’s always pleasant and good.
Guest User
Studio Executive
Stayed in Aug 2025
Couple
11 review
6.5/10
Posted on Sep 20, 2025
Bad: They had ants in bed. A lot ants in the room. Shower drain is slow to drain. Good: good Gym, swimming pool and sauna.  receptionist are OK.
Response from Property: Greetings from Somerset Sudirman Jakarta!Dear Valued Guest,Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here.We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta.We do hope that you enjoyed your stay when staying with us as it was truly a pleasure for us to serve you. It is with regret to learn that you had to go through an unpleasant experience that you found . We do appologize for the inconvience caused. Please accept our sincere apology and allow us to consider this matter seriously to improve our service in the future. We do hope you understand that it was certainly not the standards which we normaly aim at Somerset Sudirman Jakarta. I personally thank you for taking the time bringing this matter in to our attention and we surely hope to have the opportunity of providing a better service to you whenever travels bring you back to Jakarta Stay safe and HealthyBest Regards,Natasia LarasRevenue Executive
Clvy_
Executive King Room
Stayed in Jul 2025
Solo traveler
30 review
8.0/10
Very good
Posted on Aug 28, 2025
Nice hotel in central Jakarta. Not too far from the nearest mall which takes 10-15 minutes. This place had the nicest lobby and the staff were really welcoming. I did enjoy my stay here.
Response from Property: Greetings from Somerset Sudirman Jakarta!Dear Clvy_,Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here.We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to JakartaWe do hope that you enjoyed your stay when staying with us as it was trully a pleasure for us to serve you. If there anything we can do for you on your next visit to make your stay become more comfort. Please do not hesitate to let us know. It is very important for us that our guest experience.Once again thank you very much for choosing Somerset Sudirman Jakarta and we will always looking forward to welcome you back yo our hotel.Stay safe and healthy.Best Regards,Natasia LarasRevenue Executive
Zulfadli B
Studio Executive
Stayed in Jul 2025
Couple
21 review
10/10
Outstanding
Posted on Aug 24, 2025
Hands down this hotel is probably the most enjoyable stay I had in Jakarta. Check-in was easy and the lobby just says luxury. Secured card access to rooms and even the swimming pool and gym. Good sized swimming pool with unblocked sky scraper views. Went at 6:15 am it was just lovely. Breakfast spread was okay, and definitely appreciate the warm hospitality from the staff. Recommended, especially when there’s no traffic sounds around at all times.
Response from Property: Greetings from Somerset Sudirman Jakarta!Dear Zulfadli B,Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here.We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to JakartaWe do hope that you enjoyed your stay when staying with us as it was trully a pleasure for us to serve you. If there anything we can do for you on your next visit to make your stay become more comfort. Please do not hesitate to let us know. It is very important for us that our guest experience.Once again thank you very much for choosing Somerset Sudirman Jakarta and we will always looking forward to welcome you back yo our hotel.Stay safe and healthy.Best Regards,Natasia LarasRevenue Executive
Just_me
Executive King Room
Stayed in Jul 2025
Solo traveler
31 review
9.5/10
Amazing
Posted on Aug 12, 2025
Spacious and clean room with balcony. Enjoyed the gym and pool. The only downside is no underground station nearby but grab is easy to get around.
Response from Property: Greetings from Somerset Sudirman Jakarta!Dear Valued Guest,Thank you for taking the time to share your stay experience with us and it was a great pleasure to having you here.We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta.We do hope that you enjoyed your stay when staying with us as it was truly a pleasure for us to serve you. It is with regret to learn that you had to go through an unpleasant experience that you found . We do appologize for the inconvience caused. Please accept our sincere apology and allow us to consider this matter seriously to improve our service in the future. We do hope you understand that it was certainly not the standards which we normaly aim at Somerset Sudirman Jakarta. I personally thank you for taking the time bringing this matter in to our attention and we surely hope to have the opportunity of providing a better service to you whenever travels bring you back to Jakarta Stay safe and HealthyBest Regards,Natasia LarasRevenue Executive