The Orient Jakarta, a Royal Hideaway Hotel Reviews

Response from Property: Dear Valued Guest,Thank you for taking the time to share your positive feedback.We are delighted that our comfortable beds, spacious accommodations, and the views from your room added to your stay. Our team takes great pride in maintaining our pools and rooftop facilities, so it’s heartening to know they contributed to your enjoyment.The breakfast buffet is designed to offer a variety of flavors, and we’re thrilled you found it both extensive and delicious. Your kind words about our team’s warm and friendly service mean the world to us, we strive to create memorable moments for every guest.We look forward to welcoming you back on a future occasion. Best wishes,The Orient Jakarta Management

Response from Property: Dear Mr. Harsh,Thank you for sharing your kind feedback.We are delighted that your stay was perfect for both business and leisure. Our team takes great pride in maintaining spacious and well-appointed rooms, and it’s heartening to know their efficiency and warmth made your visit memorable.Your kind words about our amenities and surroundings inspire us to continue upholding the high standards we set. We look forward to welcoming you back for another exceptional stay.We look forward to welcoming you back. Kind regards,The Orient Jakarta Management

Response from Property: Dear Mr. Chua,We would like to thank you for this positive review of your experience in our hotel.We are delighted to know you had another memorable stay with us. Our team takes great pride in offering warm hospitality and ensuring every detail of your visit is just as it should be.It was a pleasure to provide you with a comfortable room and the convenient access to downtown Jakarta you value. Each of our spaces is designed to blend Javanese and Balinese heritage, creating a unique sanctuary in the heart of the city.Your recognition is a wonderful encouragement to everyone here, and we look forward to welcoming you back for many more exceptional experiences.We would be delighted to welcome you back on another occasion.Kind regards,The Orient Jakarta Management

Response from Property: Dear Ms. Jeon,Thank you for you kind review. That truly means a lot!We’re delighted to hear you enjoyed your return visit, especially the swimming pool and relaxing time in the jacuzzi. We appreciate your note about the mini-bar and are glad you still found great value in your stay, including breakfast.We look forward to welcoming you back again on your next visit!Warm regards,The Orient Jakarta Management

Response from Property: Dear Valued Guest,Thank you very much for choosing to celebrate your wedding anniversary with us and for sharing your experience.We are truly delighted to know that you enjoyed your stay and that the room decoration and anniversary cake added a special touch to your celebration. It is also wonderful to hear that you found the room clean, our team kind and helpful, and the hotel’s artistic atmosphere memorable.Your kind words mean a great deal to us. We look forward to welcoming you back for another special and enjoyable stay in the future.Warm regards,The Orient Hotel Management

Response from Property: Dear Valued Guest,Thank you for sharing such a fantastic review and for rating us 10/10 across all categories!We’re delighted to know that you enjoyed the calm ambience, our surroundings, and the friendly service from our team. It’s wonderful to hear that you found us a great choice for couples and photography lovers, your kind words truly motivate us.We hope to have the pleasure of welcoming you back again for another outstanding stay!Warm regards,The Orient Jakarta Management

Response from Property: Dear Valued guest,Thank you very much for sharing such a wonderful and detailed review of your stay at The Orient Jakarta. We’re truly delighted to hear that you enjoyed the blend of modern luxury and local elegance, as well as the comfort and thoughtful design of our rooms.It’s especially rewarding to know that our team’s friendliness and professionalism made your experience feel personal and welcoming, this is exactly the atmosphere we strive to create. We’re also glad you appreciated our convenient yet tranquil location and enjoyed the variety offered at breakfast.Your kind words mean a great deal to us, and we’re honored to have exceeded your expectations. We very much look forward to welcoming you back to The Orient Jakarta for another exceptional stay.Warm regards,The Orient Jakarta Management

Response from Property: Dear Mr. Amien,Thank you for sharing your feedback with us.We appreciate your honest comments regarding the hotel’s ambiance and are pleased to hear that, overall, you had a good stay and found our service impeccable. At the same time, we sincerely apologize for the cleanliness issue you experienced in the toilet. This is certainly not the standard we aim to uphold, and your feedback has been shared with our housekeeping team for immediate review and improvement.Thank you once again for bringing this to our attention. We truly value your input and hope to have the opportunity to welcome you back for a more flawless experience in the future.Warm regards,The Orient Jakarta Management

Response from Property: Dear Ms. Monique,Thank you for sharing your experience at our resort.We are thrilled to know that you found The Orient Jakarta to be one of the most beautiful hotels you've stayed at. Our team takes immense pride in blending Javanese and Balinese architectural elements, designed by Bill Bensley, to create an atmosphere where tradition meets modern luxury.Your kind words about our amenities, service, and surroundings inspire us to continue offering exceptional experiences. We are especially pleased that the cleanliness and attention to detail in our accommodations contributed to your memorable stay.We look forward to seeing you again. Best wishes,The Orient Jakarta Management

Response from Property: Dear Guest,Thank you for sharing your feedback and for choosing The Orient Hotel. We’re delighted to hear that you had a wonderful stay and that our team, especially our reception staff, made you feel welcome and well cared for.Your kind words are truly appreciated and will be shared with the team. We look forward to welcoming you back soon for another enjoyable stay.Warm regards,The Orient Jakarta Management

Response from Property: Dear Guest,Thank you so much for your wonderful five-star review! We’re delighted to hear that you had a great staycation experience with us. Your kind words mean a lot to our team, and we’re thrilled that we could help make your getaway memorable. We look forward to welcoming you back again soon!Warm regards,The Orient Jakarta Management

Response from Property: Dear Mr. Ruffs,Thank you for your kind review! We're delighted to hear that you found your room clean and comfortable, and that our team made a positive impression during your stay.It's great to know you enjoyed the complimentary drink at our rooftop bar — a favorite spot among our guests! We're also pleased that our location next to Sampoerna was convenient for your meetings.We truly appreciate your feedback and hope to welcome you back soon for another enjoyable stay.Warm regards,The Orient Jakarta Management

Response from Property: Dear Valuable Guest, Thank you for sharing your experience at our hotel.We are delighted that our consistent service quality and well-maintained facilities continue to meet your expectations during your third visit.The blend of Javanese-Balinese architecture and modern comforts in our surroundings clearly resonates with you, as does the dedication of our team in upholding our high standards. It is particularly rewarding to know that every aspect from amenities to cleanliness contributed to another memorable stay.Your ongoing preference for our hotel inspires us to maintain the unique cultural experience and attentive service that defines The Orient Jakarta.We look forward to welcoming you back soon. Kind regards,The Orient Jakarta Management

Response from Property: Dear Guest,Thank you for taking the time to share your positive feedback.Our team is overjoyed that the blend of luxurious comfort and cultural artistry resonated with you. From the architectural details to our team’s warm service, we’re delighted every aspect exceeded expectations.It was an honor to host you, and we can’t wait to create more cherished memories on your next stay with us.We look forward to welcoming you back on a future occasion. Best wishes,The Orient Jakarta Hotel Management