Hotels near Via XX Settembre, Cervia

The hotel is very clean, but very clean. There are very comfortable beds. This is very friendly and empathical staff,in addition to super efficient!!!! The boys in the room careful and quick. The girl was very welcome, capable, smiling and very ready to meet all the needs of the client.We enjoyed dinner (the Romana evening) and both the quantity, the variety but above all the quality of the food offered was really excellent. The hotel has a very good location and is very comfortable. Convenience with the Sabrina bathrooms and palms. We will surely return. P.s. to complete the whole even a goose corner for children with full candy containers .....e night of candy!!

Soggiorno effettuato con un gruppo numeroso. Solitamente è difficile accontentare tutti. Questa volta lo staff dell'albergo è riuscito a soddisfare le esigenze di tutti. Albergo pulitissimo, arredamento essenziale ed elegante. Abbiamo sperimentato anche il ristorante. Ottime cene con personale altamente qualificato. Voglio dare un particolare risalto alla colazione in cui c'è di tutto e dalla frutta ai dolci la freschezza fa la sua parte. Comunque un plauso particolare a tutto il personale....dal bar al ristorante ....alla reception. Unico piccolo neo....parcheggio solo a pagamento...ma molti alberghi della riviera romagnola presentano solo questa opportunità

We had just stayed at the hotel's 4☆ sister hotel Miramonti in Bango Di Romango and were so impressed with the service and food. It was an accident to book Grand Hotel Da Vinci. We were hoping for great things and the hotel lobby and enterence were lovely. We arrived at the impressive gates to the hotel to be told we had to go down a side street to what looked like a piece of waste land. OK, not a big issue. You then have to walk round the back of the hotel, where the staff were all smoking and shouting, where the workmen and bins were. And walk round a tented part of the hotel held together with wood. Not a great first impression. The reception staff were friendly but more proficient than affording personal service, so different to the Miramonti. We were told the restaurant was open for dinner from 19:30-21:00. Later we went back to the reception to book a table for dinner to be told, the restaurant was closed for a private party and we could eat in the room or lobby bar. The lobby bar had no character and literally is just part of the lobby. What 5 ☆ doesn't have another restaurant or the facility to put another room together for guests to dine in?? We were not amused. The room was spacious but a bit well!! Italian OTT. The view was over a roof top. There was 1 welcome cake for two people. No complimentary water nor tea or coffee facilities. Again not really 5 ☆ The terrace and outside pool was wonderful. Really gorgeous and well set out. Must be wonderful in summer. After the wonderful spa at the Miramonti and the thermal spa, we were so looking forward to the pool and spa as it looked stunning in the picture, from a distance it looked nice but it really need attention. Total lack of maintenance and care. See photos. At breakfast, it was 'adequate ', but as there were only a few guests there, it was a good opportunity for the staff service to shine, but we had to ask twice for a person to cook the omelettes, when the waiting staff entered the kitchen their was loud shouting, laughing etc as if there were no guests present. Very bad impression. What makes a hotel 5☆ is not the size of rooms, not the building or stunning external pool it is; the total attention to detail and to the customer experience and this hotel doesn't have that. It has the appearance of a 5☆ but for Northern Europeans, used to attentive and responsive service and an attention to detail, it is more a 3.5☆.