Vala Hua Hin - Nu Chapter Hotels

We stayed here for 2nights, if you looking for quiet place or somewhere that you wanted to get relax, here was one of my choice!

The hotel is very nice and peaceful. Total relaxed to be there. The service is also very good. All the staff are friendly.

I truly appreciated the warm welcome we received from the lobby staff, especially the refreshing welcome drink and the pleasant conversation about our trip. It was a nice touch having the staff escort us to our room while clearly explaining the amenities and hotel facilities. The room itself was very nice and clean, though I was disappointed that the TV signal was constantly lost during my stay. While the swimming pool offers a lovely view, I feel the area could be a bit more inviting and pleasant. The breakfast staff were incredibly well-mannered from the hostess to the servers, and I was impressed by the wide variety of food available. I will surely return to stay at your property again.

Dear Vala Hua Hin Management Team, On April 19, 2026, my family and I were planning a trip to Bangkok. Along the way, we were browsing various accommodations and stumbled upon Vala Hua Hin - Nu Chapter Hotels. The photos and reviews were so stunning that we immediately booked two rooms. However, shortly after booking, I realized I had made an oversight. I had accidentally reserved standard garden view rooms without breakfast, whereas my true intention was to book rooms with a 45-degree pool and sea view, with breakfast included. I immediately called the hotel to inquire about promotions and upgrade options, and I had the absolute pleasure of speaking with Khun Prim at the Front Desk. She answered the phone with such a warm and lovely voice. She listened attentively to my situation and provided excellent, detailed advice. She clearly painted a picture of the available upgrade packages and seamlessly helped me process the additional payment to secure exactly what I wanted. Before hanging up, she kindly wished us a safe journey and mentioned she was looking forward to welcoming us. The hospitality was exceptional from the moment we arrived. The bellman gave us a warm welcome, and as my family sat in the lounge area waiting, the staff graciously served us refreshing drinks. Khun Prim immediately recognized us and thoughtfully came over to facilitate an in-seat check-in at our table to make things as convenient as possible. After thoroughly explaining the resort's details, Khun Prim personally escorted my family and me to our rooms, 316 and 317. Along the way, she continued to provide helpful information about our stay. Her outstanding situational awareness truly shined when she noticed we had a child with us and proactively recommended the Kids Club. The rooms themselves were absolutely beautiful. By the time we entered, the bellman had already delivered our luggage and arranged everything perfectly. Our stay was so flawless and relaxing that I genuinely did not want to leave the resort. When it was time to check out on April 20, 2026, we were greeted by Khun Prim once again, sporting the same radiant smile she had when we arrived. The entire team, from the front desk to the bellmen, made our departure just as warm as our arrival. I am incredibly impressed by the level of care and professionalism at your hotel, particularly from Khun Prim. The remarkably high standard of service we experienced throughout our entire stay truly reflects your prestigious status as a member of @smallluxuryhotels. Because of this wonderful experience, I can confidently say that my family and I will absolutely be returning to stay with you again in the near future. Warm regards, Tony Adisak Jeerawong