Holiday Inn Express Changchun Ecological Square, an IHG Hotel Reviews

Response from Property: Dear Guest,Thank you for your feedback! We're glad to hear that you enjoyed your stay with us. We take pride in providing our guests with a comfortable and enjoyable experience, and we're happy to know that we met your expectations.Our family rooms are designed to accommodate families and provide them with ample space and comfort during their stay. Thank you again for choosing to stay with us. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future!IHG Social Listening Team

Response from Property: Dear guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.  Sincerely, IHG Social Listening Team

Response from Property: Dear guest, thank you for choosing to stay at Holiday Inn Express Changchun Eco Plaza! We are very pleased to learn that you are satisfied with the efficient service of the front desk, the cleanliness of the room, the comfort of the bedding, and the bathroom experience. Thank you especially for your recognition of the service of our employee Leah. Your love for the view outside the window and the freshly made wontons for breakfast is the driving force behind our persistence in creating a warm experience. We are very pleased that you mentioned the advantage of convenient transportation, which confirms our consideration for guests when choosing the location. We will continue to optimize various service details to ensure that every guest can feel the warmth of home like you. Thank you again for your thoughtful sharing and enthusiastic recommendation. We look forward to continuing to provide you with sunny services on your next trip. I wish you a happy life and a wonderful journey! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Changchun Eco Plaza. We are very happy to bring you a pleasant experience! The hotel is affordable and has complete facilities. The guest rooms and public areas are cleaned meticulously every day, and the central air-conditioning, spinal mattresses, shower rooms, etc. are kept clean to ensure you a restful stay with hygiene quality. The service staff all provide caring assistance with a warm attitude. We are located in the Zhongmao Tiandi Business Park, the core area of ​​Jingyue District, Changchun. Surrounded by many office buildings, we are within walking distance of JTV Media, Global Plaza, Zendai Cube Building, China Tobacco and other business buildings. International supermarkets such as Walmart, Metro, and Decathlon are within easy reach. There are many delicious foods around the hotel, which are within walking distance, making it convenient for you to explore the delicious food at any time, which can add a beautiful color to your trip. Welcome to visit us often and wish you all the best! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Changchun Eco Plaza. The front desk team provided thoughtful care with attentive details, from check-in instructions to responding to your needs. The room is equipped with a branded bath system, high-quality beds, and soft and firm pillows to help you relieve travel fatigue and relax. We provide guests with a buffet breakfast, free parking, standard meeting rooms, vending machines, self-service laundry facilities, and other self-service facilities. Whether it is a vacation or business trip, we look forward to welcoming you back to Xiaozhijia. Wish you a pleasant journey! Holiday Inn Express Guest Care Team

Response from Property: Dear guests, thank you for staying at Holiday Inn Express Changchun Eco Plaza. Xiaozhi adheres to the principle of meticulous service, and hopes to meet your needs with enthusiasm and professionalism in every aspect from check-in to check-out. We are located in the Zhongmao Tiandi Business Park, the core area of ​​Jingyue District, Changchun. Surrounded by many office buildings, we are within walking distance of JTV Media, Global Plaza, Zendai Cube Building, China Tobacco and other business buildings. International supermarkets such as Walmart, Metro, and Decathlon are within easy reach. There are many delicious restaurants around the hotel, which are within walking distance, making it convenient for you to explore the delicious food at any time, which can add a beautiful color to your trip. Welcome to visit us often, and wish you all the best! Holiday Inn Express Guest Care Team

Response from Property: 尊敬的賓客，感謝您入住長春生態廣場智選假日酒店並分享您的入住體驗。很開心您對酒店的整體服務和設施感到滿意。小智精心佈置每間客房，齊全的設施與舒適的環境，衹為給您帶來愜意的休憩體驗。我們以嚴苛清潔標準守護每寸角落，讓衞生細節無可挑剔。從前台接待到服務全程，團隊始終以熱情專業的態度，快速響應需求、貼心解決問題。貼心的零食禮包，希望為您補充能量橫掃飢餓。期待您再次蒞臨，祝您生活愉快！智選假日賓客關懷團隊

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Changchun Eco Plaza. The hotel service team has always been adhering to the concept of warm and thoughtful, providing you with considerate service. Breakfast is served in the multifunctional "Smart Space", and rich Chinese and Western meals are carefully prepared, just to start your energetic day. The hotel rooms are clean and refreshing, with high-speed Internet, comfortable pillows, dry and wet separated bathrooms, HD TVs, and supporting facilities. Free parking, self-service laundry, business and leisure area, lobby bar, fitness room, children's playground, etc. are provided; fully meet the needs of guests! Sincerely look forward to your patronage again, and wish you a pleasant journey! Holiday Inn Express Guest Care Team

Response from Property: Dear guests, thank you for visiting Holiday Inn Express Changchun Eco Plaza. The hotel adheres to the Holiday Inn Express brand concept. We take "Just What You Need" as our service tenet and carefully train every employee to provide you with better service. Our guest rooms have a wide view and are equipped with branded bathing systems, high-quality beds and soft and hard double pillows to help you relieve the fatigue of the journey and relax your body and mind. We provide guests with buffet breakfast, free parking, standard meeting rooms, vending machines, self-service laundry cabinets and other self-service facilities. Whether it is a vacation or business, please stay at Holiday Inn Express Changchun Eco Plaza when you visit Changchun. I wish you a pleasant journey! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for your appreciation of our service. The thoughtful complimentary drinks and cookies for your baby create a warm atmosphere for you and your family. We have an excellent management team and well-trained staff who are highly sensitive and always prioritize our guests' needs. We are dedicated to your needs and provide you with the warmest hospitality and the most efficient service. We hope that you will find not only a pleasant place to rest, but more importantly, a truly home-like experience. We sincerely look forward to your return and wish you a happy stay! Holiday Inn Express Guest Care Team

Response from Property: 親愛的賓客您好，感謝您抽出寶貴時間給予我們如此細緻且認可度高的點評。前台工作人員時刻保持高效靈敏的服務，為您積極處理房型事宜，受傷時我們提供創可貼和碘伏，希望這些細微關懷讓您感受到温暖。早餐更是豐富多樣，中西式美食、現磨咖啡、現煮麪檔、新鮮牛奶、水果一應俱全，給您活力滿滿的開始。小智精心維護每個角落，讓環境始終保持宜人氛圍，完備的設施設備也為您的入住提供便捷。期盼您的再次惠顧，祝您生活愉快！智選假日賓客關懷團隊

Response from Property: Dear guest, thank you for visiting Holiday Inn Express Changchun Eco Plaza and providing valuable feedback on our services. We are well aware that the quality of service directly affects your stay experience. We are deeply sorry for the front desk service issues you mentioned. The hotel will provide more comprehensive service awareness and communication skills training for front desk staff to ensure that every employee can serve every guest with enthusiasm and professionalism. Regarding the membership registration issue you mentioned, we will also ask the front desk to provide clearer guidance to ensure that guests can complete the registration easily. I sincerely hope that you will have the opportunity to stay in our hotel again. I wish you a pleasant journey and a smile on your face! Holiday Inn Express Guest Care Team

Response from Property: Dear guests, thank you for staying at Holiday Inn Express Changchun Eco Plaza. The hotel service team has always been adhering to the concept of warm and thoughtfulness to provide you with considerate service. Breakfast is served in the multifunctional "Smart Space". A variety of Chinese and Western meals are carefully prepared just to start your energetic day. We strictly supervise hygiene, and the cleaning staff cleans every corner carefully and meticulously. The linens in the guest rooms are "changed for each guest". There are high-temperature disinfection and Legionella water quality testing, etc., to provide guests with a clean and safe living environment. We have more than a hundred guest rooms with complete supporting facilities, including free parking, self-service laundry, business and leisure area, lobby bar, fitness room, children's playground, etc.; fully meet the needs of guests! Sincerely look forward to your patronage again and wish you a pleasant journey! Holiday Inn Express Guest Care Team

Response from Property: 親愛的賓客您好，感謝您入住長春生態廣場智選假日酒店。我們擁有優秀的管理團隊，訓練有素的員工服務，致力於為每一位客人提供身心愉悦的居停環境。客房甄選優質睡床及軟硬雙枕，暢爽沐浴設施，液晶電視，符合人體工程學的桌椅，休閑沙發，以及營養早餐，免費停車場，健身室等，為您一掃舟車勞頓，願您在這裏身體能夠得到充分的放鬆。您的認可是對我們最大的鼓勵，我們會繼續保持並進一步提升服務質量。期待未來能再次為您提供優質的服務，祝您工作順利！智選假日賓客關懷團隊