Days Hotel by Wyndham Changsha Xingsha

The Wyndham Hotel exceeded my expectations overall. The lobby was elegant and sophisticated, the rooms were spacious and clean, the bedding was soft and comfortable, and the toiletries were complete. The service was warm and professional, check-in was efficient and considerate, and the breakfast was varied and delicious. The location was convenient, parking was easy, the facilities were well-maintained, and the hotel was quiet yet high-quality, making it suitable for both business and leisure travel. I would definitely choose it again.

Environment: The room is very large and spacious. Facilities: The bedding is comfortable. Service: The receptionist is warm and attentive.

The front desk service was terrible, and the room was poorly soundproofed; I could hear the conversations next door – it was incredibly noisy. This forced me to cut my multi-day trip short and change hotels. I initially thought Days Wyndham was a reputable brand and wouldn't disappoint, but my experience revealed truly appalling service. The female staff at the front desk, in particular, were rude and unpleasant. They were also reluctant to help me carry my luggage to the hotel, and I didn't receive the service I expected.

The lower floors have poor sound insulation, and the service is mediocre.

The hotel reception offered welcome tea upon check-in, which was commendable. However, the after-sales service was appalling. 1. The room didn't have a refrigerator, so the fruit I bought spoiled because I couldn't finish it. 2. The staff cleaning my extended stay didn't wash the cups, teaware, or the soup bowl I borrowed. The table wasn't even wiped. Unbelievable. 3. I woke up several times on the first night because of the air conditioning. The temperature remained a stubborn 26 degrees Celsius. A worker had to come and fix it. 4. I returned around 9 PM without having eaten dinner and wanted to reheat my food, but the reception told me there was no microwave and the kitchen was closed. 5. The gym didn't have yoga mats, and the facilities were inconvenient and lacked user-friendliness. A poor experience. 6. The elevator buttons were broken, so I couldn't go up. My friend had to press the elevator button on my floor to get the doors open! I chose an international brand hotel for a better experience, but all of the above was disappointing. I understand the hotel industry is tough, but these experiences are unacceptable.

The hotel opened in early February and is very new. The transportation is convenient, Metro Line 3 is nearby, and it only takes a few minutes to walk. As soon as we entered the lobby of the hotel, there was a light aromatic smell, and the young lady at the front desk greeted us. She was very enthusiastic and gave us tea. Xiao Yu at the front desk also gave us breakfast coupons. The environment of the hotel is very good and the hygiene is also very good. The room is spacious and warm, with complete and new facilities. The bed is equipped with buckwheat pillows and cotton pillows. There is a smart bathroom and a smart toilet in the room. The breakfast is very rich and has everything you need, including coffee, tea bags, Chinese food, Western pastries... and Changsha's special rice noodles. A bowl of it in the morning is great! Very satisfied, highly recommended!

The experience of staying at the Days Inn by Wyndham Zhongmao City is super great. First of all, this hotel is a new store. All the facilities are brand new and smart. When I entered the room, my first impression was that it was clean and tidy. The interior is also modern and simple. The style is very relaxing, and the most important thing is its service. From the moment you walk into the lobby, the customer service staff has been providing suggestions and help. The air-conditioning effect is also excellent. I really like the lemon tea provided in the front hall, and then it is Parking is free all day. If you don't stay, you can park for free, which is great. Breakfast is also provided. The breakfast is rich and colorful. I love the taste of their salad. Recommend the good experience to everyone.

The room is very comfortable. Dandan helped provide breakfast, which was very good. Both the service attitude and the environment were very good. They were willing to provide all kinds of help. It was value for money. The most important thing was that they could help wash clothes for free and help with drying. After drying, I was sent back to the room. The housekeeping lady saw that my socks were not washed, so she helped wash them by hand. It really made me feel like I was home. The experience was very good. There is Metro Line 3 next to it. It is very convenient to get to Wanxianghui Plaza in ten minutes. Almost It is responsive to all requests. 1. The particularly large floor-to-ceiling windows allow you to see the nearby scenery. The facilities are complete and the curtains are all smart. The hotel has free parking which is very convenient.