Echarm Hotel (Changsha High-speed South Railway Station, Convention and Exhibition Center)

Good location close to both the international convention and exhibition centre and the train station. The hotel is also located in a new, clean and beautiful area: looking across a green scenery and sport field but in a seperate lot to ensure a quiet and relaxing atmosphere. The facility is modern and very clean so it gives you an impression of high-end hotel but the price is surprisingly a bargain compared to others. It may be a little away from Changsha city centre but the price makes up for it. Furthermore it’s close to the airport, train station and also very easy to book taxi to go every where. The room is spacious, clean and tidy with all the amenities and convenience you will need. The king bed is comfortable and the atmosphere is quiet and nice so I had plenty of good night sleeps. There is also an option of converting the sofa into an extra bed at no fee but I didn’t need it. On the 1st floor there is a small supermarket where you can find most of the common stuff and snacks. Next door there are a few restaurants if you are too lazy to go out. Moreover, amazing customer services, the staff were polite, helpful and the checking in was quick and easy! Changsha was stormy the day of my flight and there was difficulty getting a taxi to go to the airport because some roads were flooded. The hotel staff just noticed me sitting and waiting then offered to help getting me to the airport. Luckily if it wasn’t for the assistance of the hotel staff and the relatively closeness of the hotel to Changsha airport, I would not have made it to the airport in time for my flight. All in all, 5/5 ratings and compliments from me to this hotel and the staff!!

Thank the front officer at night time, he took care of us well

The Buffet were lousy. Most of the food were almost finish at 7.30am. By the time you come down at 7.30am no more food. And I ask the person in charge how come you do not replenish. He only mention no more and no replenish. I asked him the buffet were till 0930 am. And we as a customer paid the money for the breakfast buffet. He were very rude just says no more. This is really really no good service and the worst Breakfast Buffet I ever had. Everything is empty. What to eat????? The manager which I put a ring. Very very bad attitude and service.

Excellent location of the exhibition