JATO HOTEL

This hotel offers great value for money, located just a stone's throw from the bustling Huangxing Pedestrian Street and very convenient for metro travel. Situated on a higher floor, it provides excellent views of the surroundings at night. The pictures show the beautiful scenery of the nearby commercial street. (The hotel is good; I stayed in a two-room suite for three consecutive days, and all my reviews are positive.)

The room was clean and bright, perfect for shopping and convenient for visiting the seven scenic spots. The front desk staff was also warm and friendly. I'll definitely choose this place again next time!

I came to Changsha for the Xiangjiang Marathon, and this hotel is not far from Helong Stadium. It's within walking distance to Huangxing Road Pedestrian Street and Pozi Street, and very convenient for visiting Du Fu Jiang Ge, Orange Isle, and Yuelu Mountain Scenic Area. The front desk upgraded my room when I checked in, which made my stay very comfortable, and my race went smoothly! I'll definitely stay here again next time. 👌

Everything was pretty great, especially the amazing views from the higher floors. A special shoutout to the staff, especially the ladies who provided excellent service. We arrived quite late, but they held our room for us and even upgraded us from two twin beds (1.2m each) to one king-size (1.8m) and one twin bed, which was incredibly convenient. The wet and dry areas in the bathroom were well-separated, and the air conditioning worked perfectly. Soundproofing was also very good. Overall, I highly recommend it!

Facilities: No smart devices at all. Be careful with the elevators. There are 6 available, but once I got stuck on the 29th floor. The doors wouldn't open. I was terrified the elevator would suddenly drop. Luckily, I stayed calm, pressed all the floor buttons, and it miraculously opened on the 30th floor. There were 4-5 elderly people with me, and they were all petrified. Thankfully, nothing bad happened. Hygiene: In the morning, the butler messaged me asking if I wanted the bed linens changed, and I agreed. After a day out, I returned to find that no towels had been replenished, and the bug mark I'd made on the pillow the night before was still there, meaning the pillowcase hadn't been changed. I reported it, and the butler said they'd send someone immediately to deliver towels and change the pillowcase. A gentleman came to bring the pillowcase but forgot the towels… He was about to leave, so I stopped him and asked him to put on the new pillowcase and take the old one. He kept muttering under his breath, saying there was no need to change it, but he eventually did and then left. I want to ask, if the hotel offered to change the bed linens, why not change everything? Do they only do half a job? Or do they think customers are being fussy? Forgetting to replenish towels is understandable, and when I reported the issue, the butler was responsive, and the cleaning gentleman arrived quickly. However, he forgot the towels twice. I had specifically said all towels were missing, not a single one. He went back and forth twice to get all of them, and then he mumbled about the pillowcase. Environment: The room didn't match the photos on the platform. I booked a 30-35 square meter room, but I've stayed in countless hotels and can tell the size – this was at most 25 square meters, no more. The hotel even claimed to have upgraded my room for free, which I don't believe but didn't bother to argue about. The room is quite old, and the walls have visible patches, showing they've been repaired several times. The hotel's location is excellent, very close to the pedestrian street. Service: The butler and front desk service were both very good, no issues at all. They replied to messages quickly and were very enthusiastic.

The room was clean and the service was warm and welcoming. The high-altitude terrace is great for photos, and the surrounding transportation is convenient. Right across the street is Zhouji Noodle Shop, a popular spot with celebrities. Overall, it's excellent value for money.

The room size was just right. Cleanliness: Clean Ambiance: Located in a high-rise apartment building, the hotel offers city night views. Service: Excellent!

Facilities: Quite comprehensive. Cleanliness: Clean and hygienic. Environment: Clean, tidy, and hygienic. Service: Very good service attitude, highly recommended! It's quite close to Huangxing Walking Street, less than a ten-minute walk, and also conveniently close to the subway station.

The service was excellent; they even allowed us a late check-out when we had a small issue. The facilities are quite new. It was very clean and looked good. The environment was very convenient for me. The service was top-notch.