Borrman Hotel

The environment is great, very clean, and the service attitude is excellent. Breakfast is also delicious. Highly recommend!

The room was clean and tidy, the location was convenient, the price was good, and the service was excellent. Definitely worth staying.

The soundproofing isn't great. A kid was crying next door in the middle of the night, and I initially thought they were just being loud, but then I clearly heard them lock their door. Once, when I was in the bathroom, the toilet flush from next door sounded like it was right beside me. You can also hear people walking by the door quite loudly.

Traveling alone, the location was super convenient, very close to the metro station. The front desk staff were also very welcoming. Excellent value for money!

This hotel is my top choice for business trips! It's super convenient for commuting and getting things done. The rooms come with a large desk and stable, high-speed WiFi, so work is never interrupted. The cleanliness standards are excellent, with thorough daily housekeeping and plenty of hot water. The front desk staff are professional and attentive, and it's quiet, not noisy at all. It's perfectly suited for business travelers staying long-term.

I stayed here for one night during the Chinese New Year. I arrived around 8 PM, and check-in was quite fast. The room itself was okay, but the bathroom had a lot of hair from previous guests, making it feel like it hadn't been cleaned thoroughly. I booked the room about a week in advance, and I was pleased that there was no price surge for the holiday period. The next morning was the third day of the ***** New Year, and breakfast was included. However, when we went down to eat, there was nothing left. Several people were waiting for noodles to be cooked, but we couldn't wait and had to go find breakfast outside. They really should prepare more breakfast based on the number of guests checking in the day before. It was disappointing, especially since it was hard to find breakfast outside on the third day of the New Year.

First of all, I want to say the location is terrible 👎, there's nothing around, and it's far from the subway station! The main problem is the extremely poor service at the front desk, especially the girl with thick bangs in a red uniform who always had a sour face, like we owed her money! Also, my booking included two breakfasts, but they didn't tell me where to eat them. Plus, we were already tired from sightseeing and wanted to go back to the hotel to rest. The first time the housekeeper knocked on our door, we told her we'd be out in the afternoon and would have the cleaning done later, since it was the weekend and only 1 pm. She said if we didn't do it now, she was going to leave. I said we wouldn't do it then. An hour later, she knocked again, asking if we wanted the cleaning done, saying she was going to leave. I said no. Then, an hour later, while my friend and I were sound asleep, she knocked again, asking if we wanted the cleaning done, saying she was going to leave. I really wanted to curse her out; hadn't she already said she was leaving? They kept disturbing my rest, how annoying! Having stayed at so many hotels under the Dongcheng Group, this one has the worst service ever... Even small hotels know to greet guests. If you don't greet them, fine, but there's no need to keep giving them the cold shoulder. If you can't do the job, then don't do it! It really ruins the experience when you're traveling... The lobby and rooms are fine, but the service is just not up to par.