Hotels near Ekklisia Agii Pateres, Chania

Lovely friendly little hotel with amazing staff. Great rooms and bathroom - ours was a two bed with massive balcony (cost about £5 / week more than a one bed!) The power shower was amazing - water from 5 different points! and water pressure and temperature perfect. Nice pool and garden though it was a little cool when we visited. Nice lift to upper floors - with glass side so as not claustrophobic like most small lifts. Breakfast very good for such a small hotel (only about 5 rooms in use when we stayed) with great choice of pastries and continental stuff, which I don’t normally eat but made a big exception this time. Nothing was to much trouble for the staff, the cook made us omelettes every day on request (no one else got these and everyone else looked jealous) Ample free parking and hotel was only 200m from the beach and the bus routes. Some decent restaurants in the area or walk into Chania (about 1.15 hours) or get a bus. Hotel new and spotlessly clean, decent wifi, and other facilities including fancy coffee maker (but would have preferred a kettle) Would definitely recommend and would certainly return if I ever visit Chania again

The location of the hotel is definitely very good and a plus point. We were greeted in a friendly manner and the lady at the bar gave us a welcome drink. The hotel looks quite high-quality at the entrance and you feel like you're in good hands. I would say it's not 5-star level, but around 3.5-4 absolutely. The room we were given unfortunately had no windows (the description said there was one). No problem for us. Our biggest criticism is that there was no door in the shower because it had been removed. So you couldn't shower properly without water spraying outside. When we told reception, they just said ”we didn't know” and preferred to answer the ringing phone and leave the guest standing there. Who would know if not the hotel, so unfortunately it's far from 5-star service. We expected a small apology and that the problem would be taken care of. I think it's a real shame that you pay so much money and then get a room that doesn't meet the standard and isn't really at the level you want it to be given to guests. Luckily we only spent one day here and had previously spent the week in a real 5-star hotel. I can really only give this hotel 3/5 stars overall.

Well what can I say about this little find, nested away in the beautiful town of Chania! Just book and stay - would be my first advice. The rooms are immaculate, super clean and modern with a contemporary twist. The location is just where you want to be. But just as equal was the staff, firstly Giorgio’s was the perfect host, his communication prior to arrival and during the stay was amazing. He was available for any query, recommendation or bits of help we needed. Thank you. Also Artemis who also works at the hotel was super, so much fun, always with a smile on her face, so much fun and helpful- cracking place to stay. If you are looking for 1 night or 1 week, this will be perfect for either….. enjoy!

We stayed here on our first time visit to Crete and it did not disappoint! The hotel is in the heart of the Old Town and a few feet from a plethora of restaurants and shops! The hotel is situated in front of the harbor that is buzzing with people and activities. Our room had an amazing sea view! We could not get enough of the gorgeous view! Our room was well-sized and pretty. The hotel staff were very attentive and accommodating. The included breakfast was generous and included traditional Cretan fare with fruits, pastries, eggs, assorted breads, etc., Neo Chora beach is walking distance from the hotel. We spent an enjoyable time on this quiet beach. I would stay here again and wholeheartedly recommend this hotel!

I booked to Elia in Chania and I called the day before to ask for a shuttle from the airport to the hotel (the hotel offered this service). I asked for the driver to have a POS so I pay with a credit card. A driver came at the airport, he was nice but did not have POS because nobody from the hotel informed him about it. Thus, I had to walk with him around the city to a taxi place where his partner had the POS to pay. At the hotel and during my check in I was informed that my breakfast will not be served at my hotel but in another hotel 300 meters away. I complained because this was not written in the description of the room/hotel. Then, I had to walk with my suitcase to the hotel I booked (the check in was at the hotel where breakfast was served). When I arrived I found out that there is no elevator and I had to carry my luggage upstairs which was not possible because I broke my hand a few months ago (see pictures). I called the reception of the hotel and they told me that they do not offer groom service. I went to the room and left the suitcase downstairs. I informed the reception that either they should arrange so the suitcase is carried to my room or offer me a free cancellation. Moreover the room had a bad smell...I do not know if it is humidity or the smell from the bathroom... I also asked for a room change afterwards. The manager refused through the receptionist to offer me a free cancellation or change me room. The only thing the reception did was to send a person to carry my suitcase to my room. Terrible experience, I do not recommend this hotel chain to anyone. The management is UNPROFESSIONAL and offer NO CUSTOMER SERVICE! Of course I informed ********** immediately and they were trying to find the manager but he was hiding!

I was very pleased with my stay here for 6 nights. I arrived late at night so the hotel reception was a little tricky to find, and I was nervous since all the shops were closed and the streets were kind of empty but actually the neighborhood is entirely safe and right in the middle of all the action. I loved having everything right at my doorstep - restaurants, shopping, the old town center. The room was clean and actually much larger than I expected. Good wifi, powerful air conditioner, comfortable bed. Overall I had a great stay and highly recommend for anyone watching their budget but wanting to be in the heart of everything.

Excellent location Modern small room Good customer service