Chaocheng (Chaozhou Ancient City Paifang Street)

This hotel is perfectly located right at the entrance of the ancient city, making it an easy walk to popular spots like Paifang Street, Guangji Bridge, and Kaiyuan Temple. The hotel itself is brand new, boasts excellent facilities, and pays great attention to detail.

It was quite dusty, and the soundproofing wasn't great. However, they offer stroller rentals and breakfast, and they also have motorbikes for rent, which is a nice touch.

Let's start with the positives: The room layout was well-designed, and the lighting, desk, and hangers were practical and useful. There's a rooftop terrace upstairs with a view of the Han River. The hotel is also not far from the Paifang Street entrance. Now for the negatives: The service was absolutely subpar. Housekeeping didn't replenish the mineral water. They have a washing machine, but it's a washer-dryer combo. I asked the attendant on duty to start the drying cycle 15 minutes after I left, and she flat-out refused, even though she was just playing on her phone and there were no other guests. It was truly frustrating. Before check-out time, I received a WeChat message urging me to check out, which was delivered in a very unpalatable manner. It's clear there's no training and no service-mindedness among the staff. They claimed there was free parking, and the front desk told me to park by the city wall, saying it was free. However, after returning the rental car, the rental company sent me a message charging 50 yuan for parking (the hotel covered it after I discussed it with them). My entire Chaoshan trip felt ruined by Chaozhou itself. Local taxi drivers openly said they disliked tourists, vendors on the pedestrian street were rude, and at the entrance to scenic spots, no one even bothered to look at you when you spoke to them. In short, I'll never come back to Chaozhou in this lifetime, nor will I recommend it to friends! If the hotel wants to capitalize on tourism, they seriously need to train their staff. They have potential but are let down by their service. It feels like every industry in Chaozhou is just focused on making money, with no service awareness or capability whatsoever!

A quiet haven in a bustling area. The hotel is very close to the pedestrian street and is exceptionally clean. The owner even helped us find a parking spot. My child accidentally tore a pillowcase, and when we offered to pay, the owner graciously declined. We are very grateful!

The room service was excellent, and the staff were very friendly. It's also very close to Paifang Street, making it super convenient for getting around.

This hotel is a converted residential building, which gives it a unique character. The hygiene conditions are decent, and its location is great, just 300 meters from Paifang Street. The service is quite warm and welcoming, and the facilities are on par with a three-star hotel.

This guesthouse near Paifang Street is newly renovated, well-equipped, and very clean. The bathroom is quite spacious and comfortable. They also guide you to free parking, which is a big plus.