Intersection of Beizhan 4th Road and Fengxin East Road, Xiangqiao District, Chaozhou, Guangdong, 521000, ChinaView hotel details
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Guest Reviews of Venice Hotel Chaozhou
8.3/10
505 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.1
Amenities8.1
Service8.6
Cleanliness8.3
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All reviews(505)
Positive reviews(459)
Reviews with photos/video(69)
Awesome stay(66)
Classy environment(30)
Large rooms(30)
Friendly front desk staff(23)
Average sound insulation(19)
Convenient parking(16)
Many amenities(14)
Perfect for business trips(8)
Negative reviews(46)
Guest User
Boutique 2-bed Room
Stayed in Jul 2026
Family
6 reviews
9.0/10
Great
Posted on Aug 13, 2026
Great, clean, and delicious breakfast. The staff were quite enthusiastic, and parking was convenient with EV charging stations, which is very helpful for electric car owners. Overall, we were very satisfied with this hotel.
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Response from Property: 感謝您能選擇我們這裏,我們會繼續努力做好服務,期待您的再次到來
Guest User
Boutique 2-bed Room
Stayed in Jul 2026
Other
1 reviews
2.0/10
Posted on Aug 2, 2026
The showerhead was broken! Couldn't adjust the hot and cold water. The TV was mounted on the wall, but the key card slot for electricity had bad contact. There was dust all over the bed! This hotel is trash!
Original textTranslated by Google
Response from Property: 尊敬的顧客,非常抱歉此次入住未能讓您滿意。您反饋的問題我們已全面記錄並啟動專項整改,會持續提升服務品質,給您帶來更佳的入住體驗!
Anonymous User
Special Queen Room
Stayed in May 2026
Business traveler
21 reviews
9.5/10
Amazing
Posted on Jun 27, 2026
Very good hotel. Very clean all amenties available only breakfast need to improve
Response from Property: Dear customer, thank you for your feedback! We are deeply sorry that the breakfast did not meet your expectations. We have immediately initiated measures to improve it. We will strive to enhance the quality and look forward to providing you with a satisfactory stay experience again!
Kefee
Boutique Queen Room
Stayed in Jul 2025
Business traveler
21 reviews
8.0/10
Very good
Posted on Oct 12, 2025
Thanks I
Response from Property: my pleasure!your satisfaction with service and hygiene means a lot to us.We can't wait to have you back!
Guest User
Boutique 3-bed Room
Stayed in Jul 2025
Business traveler
2 reviews
7.0/10
Posted on Sep 7, 2025
Good if you want to visit industrial area nearby, its away from city centre and i also felt room to be suffocating
Response from Property: 尊敬的顧客,感謝您的反饋!對於設施、環境未達到您的期待我們深感抱歉,已即刻安排整改優化。我們會提升品質,期待再次為您提供滿意的入住體驗!
Altahhan
Boutique Queen Room
Stayed in Apr 2025
Business traveler
16 reviews
9.5/10
Amazing
Posted on May 15, 2025
Nice and quiet
Anonymous User
Boutique 2-bed Room
Stayed in Jun 2024
Business traveler
13 reviews
8.0/10
Very good
Posted on Aug 30, 2024
It's okay
Response from Property: 尊敬的貴賓,很遺憾未能給您提供最滿意的入住體驗,不如意的地方一定要在入住的時間告知我們,我們會在第一時間待命。感謝您的支持和理解!
Happy friends
Elegant Queen Room
Stayed in Sep 2023
Business traveler
14 reviews
6.0/10
Posted on Jan 8, 2024
Old Hotel, need to renovate.
Response from Property: Dear, we are very sorry for your bad experience. You can communicate with the front desk if you have any questions during your stay. We just hope that you will be happy when you stay. Thank you for your criticism. We will try our best to correct our shortcomings. We also hope that you can choose to stay in our branch again. We look forward to your visit again.
Guest User
Boutique Queen Room
Stayed in Apr 2025
Traveling with friends
3 reviews
10/10
Outstanding
Posted on May 6, 2025
The air conditioning is very good, very convenient, and not expensive. There is a KTV downstairs, as well as foot washing and massage. It is a hotel worth recommending. The hotel is very close to Chaozhou Ancient City, about 4 kilometers away.
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Guest User
Special Queen Room
Stayed in Apr 2025
Couple
6 reviews
10/10
Outstanding
Posted on May 6, 2025
Hygiene: The room is clean
Facilities: Complete facilities
Environment: Good location
Service: Very considerate
Original textTranslated by Google
johnson_gor
Family-friendly 2-bed Room
Stayed in Jan 2025
Traveling with friends
3 reviews
10/10
Outstanding
Posted on Feb 12, 2025
The hotel is clean and hygienic. There is no peculiar smell when entering the room. The location is also very good. It is a few kilometers away from Guangji Bridge and the ancient city. It is very convenient! Breakfast is included. The service attitude is also very good and professional!
Original textTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise and look forward to your next visit
norway88
Boutique Queen Room
Stayed in Jan 2025
Other
4 reviews
4.0/10
Posted on Feb 5, 2025
Not recommended. This is a hotel disguised as a karaoke bar. The loud sound of karaoke in the first half of the night and the sound of the crying child next door calling for his mother in the second half of the night are as clear as in front of my ears. The sound insulation is as thin as paper. This is the worst hotel environment I have ever stayed in, no doubt about it. No comments on other things!
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Guest User
Family-friendly 2-bed Room
Stayed in Dec 2024
Family
1 reviews
3.7/10
Posted on Jan 31, 2025
The location is good. The check-out is delayed for 2 hours. I have never seen a hotel with a shower room full of dirt. The soundproofing is really no soundproofing. There are sounds of motorcycles, trains, people talking downstairs, and snoring in the next room. I checked in at 2:30 in the morning. I didn't fall asleep until 6:30 listening to these sounds. I wanted to get up and have breakfast before going back to sleep. When I checked in, I was told that the time was 6:30 to 9:30. When I got to the restaurant, they said it would start at 7 o'clock... After breakfast, I went back to the room and finally fell asleep. There were other guests swiping their cards at the door. Fortunately, I didn't enter the room~ This is the first night of the New Year trip... It's hard to describe.
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Guest User
Special Queen Room
Stayed in Apr 2025
Family
2 reviews
10/10
Outstanding
Posted on May 5, 2025
We booked it temporarily during the May Day holiday. It is a few kilometers away from Guangji Bridge and the ancient city. The distance is OK and it is convenient to take a taxi. The check-in procedure was quick and considerate, and the service attitude was also very good. The room was still being cleaned when we arrived, and the standard was not lowered during the May Day holiday. It was clean and tidy with complete facilities. The bedding was soft and comfortable, especially the pillow was suitable for me. I slept very well at night. It is also very convenient to eat around the hotel. If you don't want to eat in the hotel, there is a store a short distance away. I will choose this one next time I come here!
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Guest User
Special Queen Room
Stayed in Apr 2025
Traveling with friends
4 reviews
10/10
Outstanding
Posted on May 3, 2025
Chaozhou Venice Hotel really gave me a very pleasant experience! The overall environment of the hotel is very clean and comfortable, with complete facilities and good maintenance, making people feel at home as soon as they enter the door. It has a superior geographical location, only about ten minutes' drive from Chaozhou Ancient City, which is very convenient for visiting scenic spots and tasting local food. It is particularly worth mentioning that the price during the May Day holiday is very affordable and cost-effective. What touched me most was that when we had an extra friend who needed to change rooms, the hotel staff upgraded us to a twin room for free without saying a word. This thoughtful service really made people feel the warmth of home. This stay experience was great and I strongly recommend it to friends who plan to travel to Chaozhou