Vienna Hotel (Chaozhou Chaoshan High-speed ​​Railway Station)

Vienna Hotel (Chaozhou Chaoshan High-speed ​​Railway Station) Reviews

Vienna Hotel (Chaozhou Chaoshan High-speed ​​Railway Station)

Jinghong Road Intersection, Chaoshan Road, Jinshi Town, Chao'an District, Chaozhou, Guangdong, ChinaView hotel details
Vienna Hotel (Chaozhou Chaoshan High-speed ​​Railway Station)
Vienna Hotel (Chaozhou Chaoshan High-speed ​​Railway Station)Vienna Hotel (Chaozhou Chaoshan High-speed ​​Railway Station)Vienna Hotel (Chaozhou Chaoshan High-speed ​​Railway Station)
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Guest Reviews of Vienna Hotel (Chaozhou Chaoshan High-speed ​​Railway Station)

8.8/10
1716 review
Verified reviews
Location8.7
Amenities8.6
Service8.9
Cleanliness8.9
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All reviews(1716)
Positive reviews(1683)
Reviews with photos/video(251)
Offers pick-up/drop-offs(149)
Large rooms(134)
Friendly front desk staff(131)
Easy to get around(127)
Delicious breakfast(98)
Close to train station(78)
Perfect for business trips(38)
Awesome gym(8)
Negative reviews(33)
Guest User
Superior Double Room
Stayed in Feb 2026
Other
1 review
10/10
Outstanding
Posted on Mar 20, 2026
The hotel environment is quiet and elegant, and the hygiene is impeccable. The facilities are complete and well-maintained. The service staff are gentle and polite, and their attention to detail is very thoughtful. I had a very comfortable stay.
Original textTranslated by Google
Response from Property: 【高鐵站接站/送站】【新能源充電樁】【免費洗衣房】尊敬的顧客，感覺您抽空對小維進行點評！小維地理位置優越，靠近高鐵站，附近有龍湖古寨，沙溪美食一條街：潮汕特色美食牛肉火鍋和潮汕小吃，遊玩住宿一站式搞定！小維還有提供接送服務哦（需提前2小時預約）期待您的再次光臨！
Guest User
Deluxe Room (2 Beds)
Stayed in Sep 2025
Business traveler
2 review
10/10
Outstanding
Posted on Oct 26, 2025
The room was excellent, definitely worth it, great value for money, I loved it! The front desk staff were very friendly and gentle, the hotel's location is also superb, parking is very convenient, and the room was very clean.
Original textTranslated by Google
Response from Property: [High-speed rail station pick-up/drop-off] [Travel guide] [Heartwarming herbal tea] [Mini bookstore] Thank you for your kind review! We are very happy with your praise. Our hotel is conveniently located, approximately 4 kilometers from Chaoshan Railway Station and 12 kilometers from the airport. There's a food street nearby. Please remember to visit often! We'll have tea ready for you!
Anonymous User
Family-friendly 2-bed Room
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Oct 3, 2025
The room was spacious, clean, and tidy, with no strange odors. The price was reasonable, and it included free breakfast and parking. The entire hotel felt upscale, and the service was friendly. I'll definitely come back.
Original textTranslated by Google
Response from Property: 【High-speed rail station pick-up/drop-off】【Travel guide】【Heartwarming herbal tea】【Mini book bar】Dear Guest: Hello! Thank you very much for your positive feedback on Vienna Hotel (Chaozhou Chaoshan High-speed Rail Station Branch). We will continue to work hard. Our hotel offers free parking, zero-stop service, luggage storage, and other services to provide you with a better stay experience. We look forward to seeing you again and wish you a happy life!
Anonymous User
Business Room (2 beds)
Stayed in Feb 2026
Traveling with friends
8 review
5.5/10
Posted on Mar 20, 2026
The hotel is a 10-minute drive from the high-speed train station. The room was incredibly spacious and even had a large tea table, but it was completely unusable. I checked out before 2 PM, so I wasn't late, but the front desk still called to rush me, and their attitude was unpleasant. They offer a shuttle service to and from the station, but the driver who took me to the station was also in a terrible mood.
Original textTranslated by Google
Response from Property: 【高鐵站接站/送站】【新能源充電樁】【免費洗衣房】尊敬的賓客，非常抱歉此次入住沒能讓您感受到貼心周到的服務，因我們服務態度不佳給您帶來不好的體驗，我們深感愧疚與自責，非常感謝您的坦誠指出，這是我們改進提升的動力，期待能有再次為您服務的機會，用實際行動挽回您的信任，祝您生活愉快。
Walawalawaladehelen
Standard Double Room
Stayed in Aug 2025
Business traveler
7 review
10/10
Outstanding
Posted on Sep 26, 2025
The facilities are complete and well-maintained, and the hygiene is spotless with no overlooked corners. The environment is truly memorable, and the staff are professional and attentive. I'm quite satisfied; it's really good.
Original textTranslated by Google
Response from Property: 【High-speed rail station pick-up/drop-off】【Travel guide】【Heartwarming herbal tea】【Mini bookstore】Dear Guest: Thank you for your full five-star review. We will continue to work hard with your encouragement and support. The hotel has a great location near the high-speed rail station, and the nearby Shaxi Food Street offers authentic Chaoshan snacks and specialty hot pot. Enjoy a seamless stay at the hotel with free high-speed WIFI and 24-hour online service. We welcome you to come back and experience our hotel again! We wish you a happy life~
Meipiqi～
Standard Double Room
Stayed in Dec 2025
Booked for others
46 review
10/10
Outstanding
Posted on Jan 19, 2026
The front desk service was incredibly warm and efficient, making check-in a breeze. The staff were thoughtful and responsible, always quick to respond to any requests, and even helped us arrange快递 (express delivery), which was a huge relief. The room was clean, and all the toiletries were complimentary. It was really considerate that we could contact the front desk 24/7 for anything we needed.
Original textTranslated by Google
Response from Property: 【高鐵站接站/送站】【旅遊攻略】【暖心花茶】【迷你書吧】親愛的客官您好，默默為你奉上100個贊，很高興您能獲得滿意體驗，本酒店早餐樣式豐富，也有潮州特色的湯粉和點心，一直在改變，您和家人滿意是我們的追求，酒店大堂設有旅遊景點攻略介紹，希望這個小貼心能讓您們出行方便~酒店還有免費茶水提供呢，再次感謝您入住本酒店，期待您下次光臨！祝您生活愉快～笑口常開~
Si1977
Superior Double Room
Stayed in Oct 2025
Solo traveler
16 review
10/10
Outstanding
Posted on Dec 4, 2025
The hotel is conveniently located. We arrived at night, and the service was excellent. The room facilities were good, and I'd definitely consider staying here again. It was a great choice, and there's even a beef hotpot restaurant downstairs.
Original textTranslated by Google
Response from Property: 【高鐵站接站/送站】【旅遊攻略】【暖心花茶】【迷你書吧】尊敬的賓客：您好！感謝您抽出寶貴時間給與誠摯點評。酒店現提供退房零等待、叫早，行李寄存等服務，誠摯邀請您體驗，後續我們將致力於為您提供更好的入佳體驗。再次感謝您對維也納酒店潮州潮汕高鐵站店的厚愛，期待您下次光臨！
Guest User
Standard Double Room
Stayed in Oct 2025
Traveling with friends
2 review
8.7/10
Very good
Posted on Nov 17, 2025
Close to the high-speed rail station with shuttle service, and the room was spacious. However, the smoke smell was severe. I didn't realize it upon check-in, but this room reeked of smoke. If you don't smoke, I recommend asking beforehand.
Original textTranslated by Google
Response from Property: [High-speed rail station pick-up/drop-off] [Energy charging stations] [Free laundry room] Dear Guest, Thank you for choosing our hotel! We sincerely apologize that your stay was not satisfactory. We hope to have more opportunities to communicate and exchange ideas with you and provide us with valuable suggestions. We will also strengthen our training and meticulously improve every aspect of our service to live up to your expectations! We sincerely look forward to your next visit! Thank you!
Guest User
Standard Double Room
Stayed in Oct 2025
Family
4 review
9.0/10
Great
Posted on Nov 15, 2025
The hotpot downstairs was delicious and very affordable. Two adults and two kids ate for less than 200 yuan. Breakfast was just okay, and the staff seemed a bit unfriendly and unwelcoming. The room had a very old-fashioned feel, suitable for parents. Service: There's a shuttle service to and from the station, but if you miss the 9 AM shuttle, you have to wait until 10 AM. The hotel only has one vehicle. It's best to book your departure shuttle in advance.
Original textTranslated by Google
Response from Property: Dear guest, thank you so much for choosing our hotel! If you're satisfied, please give Xiaowei a full score! Xiaowei is online 24/7, so feel free to contact us anytime during your stay if you have any questions. Xiaowei is less than 5 kilometers from Chaoshan High-Speed ​​Railway Station. We offer free pick-up and drop-off service within 5 kilometers; please call us 2 hours in advance to reserve a pick-up! We'll definitely come again!
Guest User
Standard Double Room
Stayed in Mar 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 12, 2025
The environment is clean and comfortable, the service is warm and attentive, and the breakfast offers a rich variety. It's great value for money, highly recommended!
Original textTranslated by Google
Response from Property: 【高鐵站接站/送站】【新能源充電樁】【免費洗衣房】尊敬的賓客：感謝您入住酒店並分享，很高興您選擇小維，您的肯定就是我們最大的榮幸！酒店近期更有低價活動，入住享受零停留，免費WiFi，24小時在線服務，所以要記得常來哦~小維會準備好茶飲等着您~
Gelangdangxiaobaojuan
Deluxe Room (2 Beds)
Stayed in Sep 2025
Traveling with friends
59 review
10/10
Outstanding
Posted on Oct 8, 2025
Great value for money, and the bed was really comfortable. The location is super convenient, with lots of food options right downstairs. It's a very quiet environment, and parking is easy too. We had a hearty breakfast that tasted pretty good, and the front desk staff were all very helpful. Definitely recommend it.
Original textTranslated by Google
Response from Property: [High-speed rail station pick-up/drop-off] [Travel guide] [Heartwarming herbal tea] [Mini bookstore] Dear guest, we'd love to give you 100 thumbs up! We're so touched that you remembered your wonderful time here. Your satisfaction is our greatest motivation! Xiaowei Hotel is conveniently located less than 5 kilometers from the high-speed rail station, making travel easy. The hotel also features a self-service gym and billiards room on the 2nd floor, allowing you to stay fit during your trip! Xiaowei looks forward to seeing you again!
Guest User
Standard Double Room
Stayed in Sep 2025
Family
16 review
5.0/10
Posted on Oct 7, 2025
This is a very old-fashioned hotel with outdated room decor. South-facing rooms have windows, but they overlook an interstice between buildings, making them quite noisy. The only upside is its relative proximity to the high-speed train station. It's suitable for business travelers who aren't particular about cleanliness, but definitely not for families, especially those with children.
Original textTranslated by Google
Response from Property: [High-speed rail station pick-up/drop-off] [New energy vehicle charging stations] [Free laundry room] Dear guest, thank you very much for your review. Your satisfaction is our pursuit. We apologize that we did not provide you with a perfect stay experience. We will improve and strive to earn your encouragement for a perfect stay next time! If you have any questions during your stay, please feel free to call the front desk. We are at your service 24 hours a day. To provide you with a more meticulous and thoughtful service experience, we will continue to work hard. The hotel offers free parking, zero-stop service, free luggage storage, and free pick-up and drop-off service within 5 kilometers, all in the hope of providing you with a better stay experience! We hope you will give us the opportunity to provide a perfect stay next time you visit. Thank you again for choosing our hotel, and we look forward to your next visit!
Guest User
Deluxe Triple Room
Stayed in Sep 2025
Family
15 review
9.0/10
Great
Posted on Oct 14, 2025
It was decent. The room was quite spacious and you could even see the high-speed rail. There's a beef hot pot restaurant right downstairs, which makes it a good spot to rest up after arriving from Chaoshan Station before heading to Chaozhou Ancient City. Plus, there's plenty of parking out front.
Original textTranslated by Google
Response from Property: 【高鐵站接站/送站】【新能源充電樁】【免費洗衣房】 尊敬的賓客非常感謝您選擇下榻本酒店， 您的滿意是我們不懈努力的追求，很抱歉沒有給您帶來5分的滿意入住體驗，您下次入住可撥打酒店總機，酒店總枱24小時值班隨時為您解決問題，此外酒店還有6公里內免費接送服務（需提前兩個小時預約），希望您下次能繼續選擇我們，祝您生活愉快！
Rijijixue
Standard Double Room
Stayed in Aug 2025
Traveling with friends
70 review
10/10
Outstanding
Posted on Sep 21, 2025
Had a very comfortable stay! It's super convenient to get everywhere from here. The hotel room was really spacious and kept immaculately clean. I slept so soundly! Highly recommend it, I'll definitely be back next time.
Original textTranslated by Google
Response from Property: 【高鐵站接站/送站】【新能源充電樁】【免費洗衣房】謝謝親親的點評哦！酒店地理位置優越免費停車場，靠近潮汕站和機場，一樓有潮汕美食牛肉火鍋，附近景點有龍湖古寨，吃喝玩樂一站搞定~天氣炎熱要注意防嗮哦~風裡雨裏，小維在這等您！
Anonymous User
Superior Double Room
Stayed in Aug 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 17, 2025
Had an excellent experience with my friends in Chaozhou! We got free pickup from the high-speed rail station, and the front desk service was fantastic. They even upgraded our room and gave us a late checkout. Highly recommend!
Original textTranslated by Google
Response from Property: 【高鐵站接站/送站】【新能源充電樁】【免費洗衣房】感謝親親的點評，您的喜歡和認可對小維來説是一種鼓勵和支持，能給您帶來滿意的體驗一直是小維努力的方向！小維交通方便，到潮汕站直線距離約4公里，到機場直線距離約12公里，酒店2樓設有自助健身房，旅途中可以強身健體！希望您下次能繼續選擇小維，愛您喲~