Comfort Suites University - Research Park

Location: Multiple users mentioned the location is good

The staff was very nice, no complaints there. When we checked in - 3 had 3 rooms booked - my husband and I took the one they said was "renovated" yet and let our guests take the updated rooms. Our room when we checked in, on a day that was 100 degrees, had the A/C turned off - so the room was a sauna and took forever to cool off. It had water damage on the ceiling, a torn couch, everything in the bathroom that was metal was rusted, and the shower curtain was torn. The bed was nice, but considering the temp of the room and all the other factors, I worried about bedbugs - thankfully none. The breakfast was sparce and the same thing both days, I expected a little variety maybe alternate sausage and bacon at a minimum. 90% of the furniture in the dining area was old and torn. But the most unsavory part was the toleration for people sitting around the hotel entrance at night drinking and smoking pot etc. I was a little unnerved and scared for our teenagers walking around or coming in after us alone. I was a little scared to have 2 19 yr old women go to the pool unaccompanied. Everyone is entitled to do their own thing, and that is their right, but I would think the staff at the hotel since we did see them walk out there, would not let that go on in plain site right at the entrance.

Family trip. It was a good deal but the facility was a bit dated. It can use some renovations. The toilet had an odor coming from it, the water (although very hot) was cloudy was the first use and breakfast was basic. Overall the stay and staff were pleasant.