Red Lion Hotel Charlotte

I arrived at the hotel from the airport late at midnight. The hotel is quite large, but they only have two elevators, and my room is located very far from them. I had to walk a long distance while carrying my luggage to reach my room. Once I got there, the room key didn’t work, so I had to go back downstairs with my bags to inform the front desk. A staff member came up to provide me with a manual key, as he could not open the door himself. I asked him for a new room key because I wanted to go downstairs to find something to eat, as I hadn’t had dinner yet. He mentioned he would return shortly with another key, but I felt uneasy being alone in the room, especially since it seemed like not many guests were staying at the hotel.

Clean hotel, 24/7 staff, parking on site for a fee. A little bit out of the way though

Huge roach outside window, dirty pool. No housekeeping my entire stay

We were suppose to have had breakfast offered and it wasn’t. We tried and tried to call from the airport for a shuttle and no one ever answered the phone.

shower did not work was just a sprin kle, airport shuttle to return to airport shutdown and had to uber that cost $58

The property was dirty and run down - elevator even felt unsafe. The staff were unprofessional but friendly. No amenities in the room. Poor TV service.

The room was nice. No soaps or hair dryer was available. The front desk and our shuttle driver spelled like pot. He did a good job driving us.

Lots of construction. It was pretty rough. Homeless people living there. Would not recommend.

The Red Lion had very recently been taken over by the attached Raddison Hotel. The rooms I requested were unavailable due to renovations so we were stuck in full-sized beds instead of queen-sized. We booked two rooms. One room was fine. The other original room smelled like smoke and had a bunch of cockroaches. They moved us and the other room was fine. The staff that we interacted with were fantastic but there were other problems besides the room issues mentioned. We started the stay with watching tv in The Red Lion lobby. After the first couple days, the remote disappeared and the tv was off. We didn’t have it again. Also, the lobby was closed because of the take over so the Red Lion front doors were set so they only opened for people going out. However. After the first few days, the doors would not open at all. It felt like a fire hazard.