Omni Charlotte Hotel

Nice customer service

This was by far the loudest room I’ve ever been in. Hardly slept either night. Police sirens and motorcycles sound like they’re right outside your window. We were on the 10th floor, but it was still like being on street level. Would not stay again. A lot of the amenities are closed as well.

The sad: Heavy homeless community, I didn't want them to be woken but they are sleeping all around the outside of the hotel. The annoying: Parking is an additional $55 for cars and $65 for oversized vehicles and not included in your room cost. $200 hold on your card to check in. The pool is not open until May. The busker's music will flood through your room even on the 11th floor but they did shut it down at 10pm on Easter Sunday, but could present a challenge if you have small children or elderly. The amenities they have below the hotel: Chick fila closed on weekends, Starbucks is closed on Sunday. French frys from room service the grease tastes old. The really good: Fanstastic comfy beds, lots of different pillows so you can find the perfect fluff. Cotton robe and cotton sheets (not microfiber) Loved the tub depth in the deluxe room. It's very clean and the staff was very nice.

We weren't there for long but that front desk staff was awesome, the valet folks were quick and professional and the room was very comfortable and nice.

Everything was great from the staff to the food and the room we stayed in. We’ll definitely come back.

Great hotel. Great location. Staff were accommodating. Room was spacious. Will be staying there every-time I go to Charlotte.

Responsive and friendly staff(one of the best in a while). Valet service great. Rooms comfortable and clean and room service timely and food good. Pool was closed. Across the street from spectrum center. Walking distance to food and activities.

It was excellent. Thr bartenders and staff were amazing

Love the gym complete with basketball and pickle ball courts