SpringHill Suites Charlotte Airport Lake Pointe Reviews

Quite location, nice bar on 1st floor. amazing room. comfortable and super convenient. You can even run around the area, it is very nice and peaceful.

You have to pay for parking which seems completely ridiculous when you've reserve the room and there facility. When I went to Check-in the person at the desk acted like I was inconveniencing her. Even told me to wait instead of saying hello.

The room was very comfortable and clean

I stayed for another night. After checking out, I found that the room charge for a colleague's reservation was deducted for an extra day. It turned out that the room charge for the reservation with Ctrip had already been paid. After communicating with Ctrip, they helped me solve the overpayment problem. Thank you very much Ctrip.