Terrace Resort Chatan West

The location is okay, not too far in and within walking distance to a convenience store. The check-in process was a bit complicated, but the room itself was very nice and clean. I really liked how quiet and peaceful it was

Room was of great size and all basics provided for 2 people. Location is central to our needs. Beds were hard as is typical in Japan.. suggest extra pillows as the small ones provided were no where near good.. Overall great for price and location.

The place itself was quite clean and in a nice location. The only problem with the place is it’s impossible to contact any staff. They have no front desk, and even though they have a “direct line” at the entrance of the hotel, no one picks up even during their working hours. The WiFi in my room broken down after the first night of my stay, I tried to contact the hotel staff through phone call, email etc but received no response from them, the issue persisted until the end of my trip, rendering me unable to access the internet. Luckily trip.com was responsive and gave me a reasonable compensation for the additional costs I incurred in order to access the internet. In short, the hotel is decent if you don’t run into any problems and don’t require any contact with their staff, otherwise I’d suggest you stay at somewhere with actual working staffs!

Only problem was the check in is until 9pm!!! 😌

Terrace Resort West is located just 7min walk away from Sunabe pier, and it was a lovely and comfortable stay overall! Spacious, clean, sufficient amenities provided & even a stove and washer & dryer. The staff were very friendly too!

Comfy and easy check in

The TV is great, lots of space to shower and bath in the toliet, we can even clean our clothes, it was a good experience.

Large room and very convenient . Clean and new .

good place neae in av