Quest Chatswood

Quest Chatswood Reviews

Quest Chatswood

38A Albert Ave, Chatswood, New South Wales, 2067, AustraliaView hotel details
Quest Chatswood
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Guest Reviews of Quest Chatswood

9.0/10
Great
95 review
Verified reviews
Location9.4
Amenities8.7
Service9.0
Cleanliness8.9
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All reviews(95)
Positive reviews(94)
Reviews with photos/video(29)
Great location(29)
Clean and tidy(24)
Awesome rooms(18)
Awesome stay(10)
Easy to get around(8)
Convenient location(8)
Many amenities(6)
Quiet & comfortable(6)
Negative reviews(1)
Guest User
Executive Studio
Stayed in Feb 2026
Business traveler
1 review
8.5/10
Very good
Posted on Mar 11, 2026
Good location , walking distance to shops , food, train station. Very little amenities on site other than a vending machine which would not accept my card. Staff very pleasant , check in and out was easy, room was very clean and spacious but had some existing damage which I reported to the front desk at the time so they were aware none of it was caused by me.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We’re glad you enjoyed our convenient location and found the check-in process smooth, the staff pleasant, and your room clean and spacious. We appreciate you bringing the issue with the vending machine and the limited on-site amenities to our attention. Your comments help us identify areas where we can improve the guest experience. We’re also grateful that you promptly reported the existing room damage; this helps us maintain our standards and address any issues quickly. We hope to welcome you back in the future and provide an even better stay.Kind regards, Mikko
Anonymous User
Studio
Stayed in Dec 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Feb 1, 2026
The hotel is exceptionally clean and well-maintained, offering spacious accommodations and a full range of modern amenities that ensure a very comfortable stay. The facilities are well-equipped, and the overall experience provides excellent value for money. The check-in and check-out process was smooth, efficient, and highly convenient. Although the hotel is not directly next to the train station, it is only about a 5 to 7-minute walk away, which is still very manageable. Overall, it is a great choice for travelers seeking comfort, cleanliness, and good service at a reasonable price.
Response from Property: Dear guest, Thank you for your thoughtful and detailed review. We’re delighted to hear that you enjoyed the cleanliness, spacious accommodation, and modern amenities, and that you found the overall experience to be excellent value for money. We’re also pleased the check-in and check-out process was smooth and convenient. Your kind recommendation is greatly appreciated, and we look forward to welcoming you back in the future.kind regards, Mikko
Guest User
One Bedroom Apartment
Stayed in Dec 2025
Couple
6 review
9.5/10
Amazing
Posted on Jan 17, 2026
Convenient location. Transport interchange, shopping arcade, cafes and supermarkets nearby. Cosy accommodation with gym facilities.
Response from Property: Thank you for your amazing review. We hope to welcome you back again soon. Kind regards, MIKKO
Guest User
Studio
Stayed in Dec 2025
Family
57 review
10/10
Outstanding
Posted on Jan 10, 2026
The location is fantastic, very close to the Chinese district, and within walking distance to supermarkets, various restaurants offering different cuisines, and many shops on the pedestrian street. I would definitely choose to stay here again next time. The ability to cook for myself was also a huge convenience!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to leave a wonderful review. I am so glad to know you had a positive stay with us and found the location to be amazing. The team and I hope to welcome you back again soon. Kind regards, Mikko
Anonymous User
Studio
Stayed in Dec 2025
Solo traveler
9 review
7.0/10
Posted on Jan 8, 2026
I had a generally okay stay here, but I was frustrated by the housekeeping service. Before I left for the day, I explicitly asked reception if they could change the bedsheets and towels. However, when I returned, I found that the bed had only been tidied up (made), and the sheets and towels had not actually been changed as requested. I am not sure if this was a breakdown in communication between reception and the cleaning staff, or if "limited housekeeping" is just their standard policy, but it was disappointing to make a specific request and have it ignored.
JL6636
Studio
Stayed in Jan 2026
Solo traveler
8 review
9.0/10
Great
Posted on Feb 25, 2026
Very near to all eateries and super market as well . g
Response from Property: Thank you for your wonderful review. I am super glad to hear you enjoyed the location and had a positive stay. We hope to welcome you back again soon. Kind regards, MIKKO
Anonymous User
Executive Studio
Stayed in Aug 2025
Business traveler
182 review
10/10
Outstanding
Posted on Sep 21, 2025
Nice hotel like an apartment. Cooking is permitted in the room. Close many Chinese restaurant with reasonable price. Stayed 2 times already.
Response from Property: Thank you for leaving such a wonderful review. I am so pleased to hear that you had a positive stay with us and found the location and apartment convenient. The team and I look forward to welcoming you back again soon.Kind regards, Mikko
Guest User
One Bedroom Apartment
Stayed in Jan 2026
Solo traveler
1 review
8.5/10
Very good
Posted on Feb 9, 2026
The bathroom floor wasn’t properly cleaned. The shower had dirty spots inside the glass and the cleanliness on the bathroom floor wasn’t up to my expectations. The smell in the room upon arrival as well wasn’t good either. Humidity smell as soon as I entered the room. Overall, very quiet as requested for a relaxing solo trip however, due to the cleanliness standards, I wouldn’t book again.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We’re glad to hear that the room met your request for a quiet and relaxing stay, as that’s something we truly value. We’re sorry to hear that certain aspects of the room did not meet your personal expectations, particularly regarding the bathroom and the initial impression upon arrival. Cleanliness and comfort are very important to us, and we appreciate you bringing your concerns to our attention so we can review them with our team.Your comments are noted and will help us continue to refine the experience we offer our guests. We hope we might get the chance to welcome you back and restore your confidence in Quest.Kind regards,Mikko
Guest User
One Bedroom Apartment
Stayed in Dec 2025
Business traveler
5 review
10/10
Outstanding
Posted on Feb 15, 2026
Great location, very close to the train station. I'll definitely choose this hotel again next time. Special thanks to all the staff for their help, which made my business trip even better! They also offer free printing services!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your wonderful review. I am glad to know you had a positive stay with us and found the staff to be friendly and helpful. The team and I look forward to welcoming you back again soon. Kind regards, Mikko
Guest User
Studio
Stayed in Mar 2026
Couple
5 review
10/10
Outstanding
Posted on Apr 16, 2026
Such sa wonderfull place, staffs are so kind, nearby coles aldi and wooles💕
Anonymous User
Executive Studio
Stayed in Feb 2026
Solo traveler
3 review
8.5/10
Very good
Posted on Apr 6, 2026
The room is quite spacious, but the cleanliness in the details was a bit lacking.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to leave a review. I am glad to know you enjoyed the room and I apologise for the detail in cleanliness that you believe was missing. I have passed your comments to the housekeeping supervisor, and we are working to ensure this is improved for all guests. We hope to welcome you back again soon. Kind regards, Mikko
Guest User
Studio
Stayed in Nov 2025
Other
34 review
6.5/10
Posted on Dec 20, 2025
Located in the quiet area , few minutes away from Westfield. Room is clean and spacious. Overall is quite good
Response from Property: Dear Guest,Thank you for taking the time to leave a review. Glad to know that you had a positive experience overall during your stay with us. The whole team and I look forward to welcoming you back again soon.Kind regards,Mikko
Guest User
Executive Studio
Stayed in Nov 2025
Solo traveler
10 review
9.0/10
Great
Posted on Jan 2, 2026
Overal everything is ok for price range. Service was good . The room is clean and it very convinient
Response from Property: Dear Guest,Thank you for taking the time to leave a kind review. I am glad you enjoyed your stay and hope to welcome you back again soon.Kind regards,Mikko
philipkan
Executive Studio
Stayed in Sep 2025
Business traveler
6 review
10/10
Outstanding
Posted on Oct 19, 2025
as good as always
Response from Property: Thank you so much for leaving a positive review. We look forward to welcoming you back soon!
Guest User
Two Bedroom Apartment
Stayed in Oct 2025
Traveling with friends
20 review
9.0/10
Great
Posted on Nov 20, 2025
The adjoining rooms were great.  Parking arrangements were super easy.  Rooms were clean and tidy.
Response from Property: Thank you for your kind review. I am glad you enjoyed your stay with us; we hope to welcome you back again soon.Kind regards, Mikko