Blue Coast Hotel(Kuanzhai Alley Wenshu Monastery Store)

Blue Coast Hotel(Kuanzhai Alley Wenshu Monastery Store) Reviews

Blue Coast Hotel(Kuanzhai Alley Wenshu Monastery Store)

No. 28 Dongchengxia Street, Guoxin Plaza, Qingyang District, Chengdu, Sichuan, ChinaView Hotel Details
Blue Coast Hotel(Kuanzhai Alley Wenshu Monastery Store)
Blue Coast Hotel(Kuanzhai Alley Wenshu Monastery Store)Blue Coast Hotel(Kuanzhai Alley Wenshu Monastery Store)Blue Coast Hotel(Kuanzhai Alley Wenshu Monastery Store)
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Guest Reviews of Blue Coast Hotel(Kuanzhai Alley Wenshu Monastery Store)

8.6/10
393 review
Verified reviews
Location8.5
Amenities8.4
Service8.7
Cleanliness8.7
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All reviews(393)
Positive reviews(354)
Reviews with photos/video(117)
Friendly front desk staff(47)
Classy environment(35)
Easy to get around(33)
Large rooms(29)
Would stay again(12)
Located downtown(12)
Poor air conditioning(10)
Well decorated(9)
Negative reviews(39)
_WeChat502765****
Queen Room
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 21, 2025
I was very pleased with the room; I particularly liked its layout and color scheme. It also featured a massive projector, allowing us to watch numerous movies without needing a membership. During check-in, the two friendly young men at the front desk provided a detailed explanation about breakfast, including its location and serving times. The service was truly exceptional. The buffet breakfast offered a great selection of dishes. We will definitely be back!
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your positive review of our hotel. We will continue to work hard to live up to your praise. Thank you again for your positive review of our hotel. We look forward to seeing you again and wish you a pleasant trip!
M505397****
Queen Room
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 30, 2025
The hotel was spotlessly clean, and hygiene was excellent. It offered great value for money, with beautiful views. The front desk staff were incredibly friendly and helpful. I would definitely stay here again.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your positive review of our hotel. We will continue to work hard to live up to your praise. Thank you again for your positive review of our hotel. We look forward to seeing you again and wish you a pleasant trip!
M437996****
Queen Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 17, 2025
This stay truly exceeded my expectations! The hotel's location is superb; it's right outside the subway station, making it incredibly convenient for visiting attractions and shopping districts. The front desk staff, especially the lady who checked me in, was exceptionally friendly and efficient, and even proactively offered recommendations for nearby dining. The room was immaculately clean. The bedding was soft and comfortable, and the pillows were just the right height, ensuring I slept soundly all night. The bathroom had plenty of hot water and excellent water pressure. The toiletries had a subtle, pleasant fragrance and felt very refreshing to use. The breakfast buffet was incredibly diverse, offering both Chinese and Western options. The freshly made fried eggs and noodles were absolutely delicious, and the fruit was so fresh it tasted like it was just picked. Upon check-out, they even presented a small souvenir, demonstrating their meticulous attention to detail. I will absolutely choose this hotel again on my next visit. Deserves a perfect score!
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your positive review of our hotel. We will continue to work hard to live up to your praise. Thank you again for your positive review of our hotel. We look forward to seeing you again and wish you a pleasant trip!
_WeChat512253****
Queen Room
Stayed in Jun 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Jul 17, 2025
The staff were incredibly warm, attentive, and highly responsive, making me feel truly at home. The front desk service was professional and efficient, and the handwritten thank-you note upon check-out was a lovely, personal touch. I received a complimentary room upgrade from my booked windowless room, which also included free breakfast. The room was spacious and clean, with comfortable bedding ensuring a great night's sleep, and excellent soundproofing for a peaceful stay. With modern, smart facilities, a convenient location offering superb dining and transport options, and impeccable attention to detail, this hotel offers outstanding value for money and an elegant, tranquil atmosphere. It truly made for an unforgettable trip.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your positive review of our hotel. We will continue to work hard to live up to your praise. Thank you again for your positive review of our hotel. We look forward to seeing you again and wish you a pleasant trip!
M763261****
Queen Room
Stayed in Jun 2025
Other
1 review
10/10
Outstanding
Posted on Jul 13, 2025
The hotel boasts an excellent location, right in the city center and very close to several attractions. Our room was incredibly spacious and spotlessly clean, with a bathroom thoughtfully designed with separate wet and dry areas. The soft bedding ensured a comfortable night's sleep for the entire family. The soundproofing was also effective; we weren't disturbed by any noise from the hallway or neighboring rooms. Breakfast offered a wide variety of choices, ensuring both kids and adults found something they loved. The restaurant staff were very efficient in clearing tables. Upon check-out, the front desk even presented us with a small complimentary gift. Overall, it was a very satisfying stay.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your positive review of our hotel. We will continue to work hard to live up to your praise. Thank you again for your positive review of our hotel. We look forward to seeing you again and wish you a pleasant trip!
Guest User
Queen Room
Stayed in May 2025
Traveling with friends
10 review
2.0/10
Posted on Jun 29, 2025
Do NOT book this hotel! We have never been received this bad! 1) we arrived at the address and no hotel called 'blue coast' exists. It is a tower that contains three other hotels. 2) the receptionist did not look at us or engaged in a conversation nor did she use a translator even though she didn't speak any English and we don't speak Chinese. 3) we were given a room with no window even though our reservation explicitly included a window and got angry when we asked about it 4) she handled our passports very roughly and took pictures, without our consent, of every past visa in them despite our complaints and the visas being visibly years old and for other countries than China 5) our reservation explicitly included breakfast but it was never mentioned or explained where and when. According to a panel in the elevator (see picture attached), it was supposed to be at floor 5 except the elevator didn't go to floor 5. We tried getting down at 6 and taking the stairs and it was like the shining hotel, super creepy, no lights and dirty. 6) room cleanliness was lacking I think this sums it up.
Response from Property: Dear guest, hello! The hotel is located 1.2 kilometers from Kuanzhai Alley in Chengdu, in the Chunxi Road business district. Thank you for staying at the Blue Coast Hotel! We are also sorry to learn that you did not have a perfect stay. We sincerely apologize. We have taken the issue you raised very seriously and will strengthen staff service and skills training. We will also make a timely note in your file. Next time you need help, we will pay close attention and make appropriate arrangements for you upon your stay. Please believe that we are determined to continuously improve and progress. Your tolerance and trust will be our driving force. In addition, if you or other guests have any questions during your stay, please feel free to contact the hotel lobby manager. We will do our best to provide you with solutions and services. Blue Coast sincerely looks forward to welcoming you back and wish you a happy stay!
Anonymous User
Queen Room
Stayed in May 2025
Traveling with friends
6 review
8.0/10
Very good
Posted on Jun 30, 2025
Good offer in price and convenient time for check in n check out
Response from Property: Dear guest, thank you very much for your positive review of our hotel. We will continue to work hard to live up to your praise. Thank you again for your positive review of our hotel. We look forward to seeing you again and wish you a pleasant trip!
NB
Queen Room
Stayed in Mar 2025
Couple
28 review
9.0/10
Great
Posted on Apr 20, 2025
Good, cheap place to stay for a couple of nights. Breakfast very basic. Good location. Helpful staff. In the same building as the Ibis if you’re struggling to find it (see our photo for the Chinese name).
Response from Property: 【Kuanzhai Alley Wenshuyuan Branch】Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey!
Guest User
Smart Family Room - City-View
Stayed in Dec 2024
Other
8 review
7.0/10
Posted on Feb 7, 2025
I have to stay around there for 3 days The hotel location is convenient for us and staffs are so friendly But, one thing that we dislike about this place is Breakfast !! Here’s the pic for our breakfast
Response from Property: Dear guests: Thank you for your valuable suggestions. We will pay more attention to the details in this regard and do better for your next visit.
Guest User
Queen Room
Stayed in May 2025
Family
4 review
4.0/10
Posted on Jul 3, 2025
The room is very very basic. The bed is very hard and not comfortable for sleep, some part of the wall is kind of broken. No washing machine provided. No extra pillow allowed even upon request. Breakfast is too simple (basically all carbs only).
Response from Property: 尊敬的客人:酒店位於成都著名景點寬窄巷子1.2公里.酒店周邊小吃一條街.八寶街300米.人生是坎坷的,人生是崎嶇的。要堅信:衹有在您的鼓勵與鞭策下,在*酒店不論是從良好的服務體驗,還是在客房硬件上衹有曲線前進的快樂,沒有直網上升的成功。我們衹有珍惜您對本次入住體驗不足之處的指正,*酒店才會有美好的明天;衹有把握住今天,才會有更輝煌的明天!
M60704****
Business Double Bed Room (Xiaodu Smart Voice Control + Massage Bed + Latex Mattress)
Stayed in Jan 2025
Solo traveler
23 review
9.2/10
Great
Posted on Feb 12, 2025
Nice location just 3 km away from ifc mall with climbing panda.
Response from Property: Dear guests: Hello! Your choice is our greatest honor every time, and your consistent support makes us feel very happy. We look forward to meeting you again!
Jente Thijs
Queen Room
Stayed in Apr 2025
Couple
3 review
5.0/10
Posted on May 25, 2025
Staff was not so friendly and despite a breakfast being included nothing was offered.
Response from Property: 尊敬的客人你好:感謝對咱們酒店的點評.酒店位於成都著名景點寬窄巷子.文殊院.附近1.5公里.錦鯉.武侯祠3公里.你入住酒店當天酒店餐廳在做維護.酒店為客人提供路早.到前台領取.給你帶來不便非常抱歉.針對你的意見酒店馬上整改.希望能給我們一個道歉機會.歡迎下次光臨.祝你生活愉快
Alicethx
Deluxe Suite
Stayed in Mar 2024
Family
6 review
8.0/10
Very good
Posted on Apr 14, 2024
Quite a new hotel, still renovating some rooms when we visited. Easy access to food by walking. Staff are friendly and helpful. Overall comfortable stay.
Response from Property: Dear guest: Hello! Thank you very much for taking the time out of your busy schedule to give a sincere review of this stay. Seeing that you are quite satisfied with our service, hygiene, and environment, and give positive comments, all the staff are very excited. Please give us a 5-point praise, which will be our motivation for progress. We will continue to uphold the service concept of working hard and serving attentively, so that you can feel the warmth of home. All the staff of Blue Coast Hotel welcome you to come again, and wish you a happy life and happiness every day!
SebSetSails
Deluxe Suite
Stayed in Jun 2024
Traveling with friends
10 review
7.0/10
Posted on Jul 9, 2024
The location of the hotel is pretty good with public transport relatively close by and several shops in walking distance. The room itself was clean and relatively new. We had the 3 bed apartment on the top floor, however, there was some construction going on on other floors which may affect you, but not on the top floor. Also, no construction work during the night. The beds were relatively hard with limited cushioning. The shower was great. While the room cleaning/service was limited, you just have to ask for a clean, fresh towels, etc. which was provided very quick. Overall, staff was nice and helpful. Would recommend the place depending on the room type you get.
Response from Property: Dear guests, hello! Thank you for taking the time out of your busy schedule to write such a detailed and heartfelt review for us. We will continue to provide warm, thoughtful and meticulous service no matter the hotel room is in the off-peak season. Looking forward to your next stay!
Anonymous User
Smart Family Room - City-View
Stayed in May 2024
Family
67 review
10/10
Outstanding
Posted on Jun 26, 2024
Nice hotel in chengdu, room very clean, staff very helpful n friendly, wifi strong, definitely will come back again
Response from Property: 尊敬的賓客,您好!感謝您在百忙之中抽出時間為我們寫下這麼詳細走心的點評,無論 酒店的房間淡旺季我們都會一如既往的堅持提供熱情、周到、細緻的服務。期待您的下 次入住!