6500 Hotel, Kuanzhai Alley, Citang Street Branch,Chengdu

We stayed at 6500 for five days, from Christmas to New Year's Day, and every single day made our whole family feel warm and content. Last time, I shared a lot about our check-in experience, but this time I want to specifically praise the staff here—from the front desk to housekeeping and the restaurant, every single person left a deep impression on us. The lady at the front desk effortlessly carried two large suitcases, one in each hand, walking steadily. The young man who introduced the services to us had a gentle smile, but then I secretly saw him turn around and meticulously assign tasks with a serious, strict, and earnest demeanor, which was quite amusing. At breakfast, a restaurant staff member noticed our child liked small rolls, so she specially asked the chef to bake a few extra for her to take along. On the day we left, she even tucked a box of them into our hands, saying they were for the child to eat on the way. Such natural care truly warmed our hearts. From before check-in until our departure, communication via WeChat was always timely and thoughtful. Any small request we made was taken to heart. I also have to mention the hotel's travel photography service. The photographer who took pictures with our child was incredibly patient. She helped us choose scenes and poses, and the shoot lasted a whole hour. Although everyone seemed busy, she remained focused and gentle throughout. After the shoot, she even created a group chat for us to select photos and then meticulously retouched each one. This level of dedication is truly rare. In today's fiercely competitive hotel industry, it's genuinely uncommon to find a good hotel that treats guests with such genuine care and effort. We arrived during Christmas, and the lobby was adorned with fresh pine branches. On Christmas Eve, we even received red apples – simple yet full of ceremony. New Year's Eve and New Year's Day were even more delightful. The afternoon tea pastries were shaped like pandas, so cute that it was almost a shame to eat them. On New Year's Day, the main course even had three hidden panda-shaped tangyuan (glutinous rice balls), which were so adorable our child exclaimed, "I don't want to eat them!" Honestly, the food at 6500 is truly distinctive, from main courses to desserts and drinks. The taste is on par with specialty restaurants outside, and sometimes even more to our liking. During our stay, I hardly missed any meals – it was really delicious. Beyond being well-cared for at the hotel, there were surprises outside too. The small plaza at the hotel's entrance often hosted intangible cultural heritage markets, open-air movies, and small performances on weekends and holidays. The handicraft market there featured items handmade by the vendors themselves, without the generic commercial feel. We leisurely browsed and picked out several favorite small items. That feeling of finding something special added another unforgettable memory to our trip. It was our good fortune to encounter a hotel like this on our journey, where everything, from the people to the smallest details, was consistently thoughtful and warm. Our trip to Chengdu was made even more complete and delightful because of 6500. Oh, and just one small suggestion: for families traveling together, it would be even better if the hotel offered more types of twin rooms.

This was my first time staying at Chengdu 6500 Hotel with my little one. The butler contacted me the day before check-in to ask if we had any special requests, and the entire stay was fantastic! The thoughtful staff member met us at the intersection and helped with our luggage. The hotel's style is very relaxing, quiet yet with an old-world charm. The exquisite afternoon tea and late-night snacks were both complimentary, and we even got a free 30-minute travel photoshoot. Every corner of the hotel is a perfect photo spot, and the photographer kindly gave me all the pictures! On our first morning, we had an early train, and the butler even packed us breakfast. Halfway through our journey, I realized I'd forgotten something, and the butler patiently coordinated everything, even arranging for a flash delivery service. This hotel truly offers top-notch service!

Extremely satisfied! 😄 The service was excellent; the butler was always online 😲 and even picked us up and dropped us off at the entrance. The hotel has a Republic of China-era style, which is great for travel photography, though we didn't do any this time. The shower head 🚿 was very comfortable 😌, and the pillows and bed were also good. The location is also right next to Tianfu Square, which is great 🙂. We'll definitely come back if we have the chance!

My stay at this hotel was absolutely fantastic! From check-in, there was a dedicated butler providing attentive service, the meals were exquisite, and the room facilities were comprehensive. Overall, it was a wonderful experience!

The room was elegant and fully functional. It was set to the perfect temperature upon entry. Unfortunately, I didn't get a chance to try out the bathtub this time, but I'll definitely be back to experience that cozy, home-like feeling again. The breakfast was also exquisite.

The service was incredibly warm and welcoming from start to finish, from the pick-up to the greeting. It included breakfast, afternoon tea, and a late-night snack, plus a customized portrait photography session. Everything was meticulously thought out. The hotel's lighting design, amenities, and even the pillows and duvets were all carefully selected. You can tell the team put a lot of effort into this, showcasing amazing creativity from a young team.