Jubilee Regis hotel

The soundproofing in the room is terrible. Around 2 AM, there were still people shouting outside. It took two calls for someone to finally address it. The front desk service is really bad. I lost something and asked them to check with the housekeeping staff, but after three days, I still haven't heard anything back. I have no idea what they're doing. This hotel is awful.

During my few days of travel in Chengdu, the worst experience was at the Xirui Hotel. The standard room, which cost 274 yuan a night, was not only very small, but the bed was also incredibly hard.

Hygiene: Extremely poor. Hair was everywhere. The short-haired receptionist was extremely rude and spoke very aggressively. There weren't even toilet seat covers provided. I'm really speechless.

The front desk staff were incredibly arrogant, acting like they couldn't understand what I was saying and making those kinds of faces. If you don't want to go, you don't have to; no one's forcing you. Asking you a question felt like they owed you millions. I woke up early in the morning to brush my teeth, opened the package, and it was sticky and damp—unbelievable!

The receptionist had a terrible attitude, like we owed her hundreds of thousands. She didn't smile once during the entire check-in process, and never looked us in the eye. We came to check in, not to be treated badly. The room was so-so, and there was a huge cockroach. 0.5 points is for the Xiaodu (a smart speaker); it should be -100.

Although the hotel is old, it is close to the city center and has a subway, making transportation convenient. It is worth staying at.

The room is clean and tidy, the bedding is soft and comfortable, and the facilities are complete. The soundproofing effect is excellent, and I slept soundly until dawn! The service is considerate and thoughtful, and the stay experience is perfect. I will choose this place next time!

As soon as I entered the building, there was a choking smell of cigarettes. The smell in the corridor was very strong and smelly. The room was not very clean. There was liquid on the floor. There was a wall outside the window. I came here because I heard that the security was good, but the chain on the door was just for decoration. The sound insulation was very poor. The TV could only show a few central channels, and the signal in the room was not good! ! ! ! !