Guest User
February 25, 2026
First, the good points: the hotel's location is excellent, right on the main street in the city center. There are four large hotels at the intersection, and it's not far from Tianfu Square, IFS, Wuhou Temple, and Du Fu Thatched Cottage. The hotel's original building later had a VIP annex added. It's an older, established hotel, so the facilities are a bit dated, giving off an 'old money' vibe, but they are well-maintained. The service is warm and friendly, especially the housekeeper Li Bai, who cleans thoroughly and has a wonderful service attitude.
Now, for areas that need improvement: I booked a week in advance because I was traveling with elderly family members and children, so I requested rooms close together. I called after booking to explain the situation and again the day before check-in to confirm. Both times I was told it wouldn't be a problem. However, upon arrival, I was told there were no rooms available. Eventually, they managed to arrange one room on the same floor, but it was on the shady side with only a small window. For breakfast, the first day was at the Rover Garden, and then at Cui Zhu Yuan. The variety, quantity, and quality were generally decent, but not quite up to five-star standards, and some of the fruit was dried out. Overall, it's still a good review!
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