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Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(1130)
Positive reviews(1119)
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Friendly front desk staff(73)
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Perfect for business trips(34)
Excellent afternoon tea(22)
Stayed multiple times(19)
Close to airport(6)
Negative reviews(11)
Batea
Comfort King Room
Stayed in Sep 2026
Family
6 reviews
10/10
Outstanding
Posted on Oct 2, 2026
Our first stop for the National Day holiday was Chengdu South Gate. The room facilities were excellent, the bedding was comfortable, and I loved the floor-to-ceiling windows. The service was also great, offering amazing value for money. There are all kinds of delicious food options nearby. Highly recommended!
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您把國慶成都之行的第一站選在我們酒店,也感謝您這麼用心的分享!很高興房間設施、舒適床品和您喜歡的落地窗都讓您滿意,更開心我們的服務能得到您的認可。成都南門周邊確實美食雲集,下次來也可以隨時找我們推薦。期待您再次光臨,祝您旅途愉快,萬事順意!
Guest User
Deluxe Twin Room(Floor-to-Ceiling Windows + Grohe Shower + Toto Fixtures)
Stayed in Jul 2026
Family
18 reviews
10/10
Outstanding
Posted on Aug 21, 2026
Staying at Yuandao Hotel again was just as pleasant as before! The room was clean, tidy, and odorless, with soft and comfortable bedding. All facilities were complete and working perfectly. The front desk staff were enthusiastic and efficient, responding promptly to requests, and providing attentive and thoughtful service throughout.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您再次選擇原島酒店!您的一句“依舊舒心”讓我們倍感温暖。客房衞生、床品舒適度以及設施維護是我們日常最重視的環節,能獲得您的認可,團隊上下都備受鼓舞。尤其謝謝您對前台服務的表揚,我們會繼續以熱情高效、貼心周到要求自己。期待您常回原島看看,祝您一切順心!
Yaolexiangshenghuo
Comfort King Room
Stayed in Apr 2026
Booked for others
8 reviews
10/10
Outstanding
Posted on May 23, 2026
This hotel is right by my home, and the property management is excellent! It's my go-to choice whenever relatives or friends visit. The front desk service is fantastic, and they even offer complimentary afternoon tea. The environment is clean, comfortable, and both my family and friends were very satisfied! Plus, Tiexiang Temple River Street is right downstairs, which is a huge bonus 👍
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您把成都原島酒店當作“家門口的會客廳”!能成為您接待親友的首選,是我們莫大的榮幸。您提到的“前台服務棒”,正是我們日常最重視的細節讓每位客人都像鄰居一樣住得安心。樓下鐵像寺水街的悠閑配上我們的免費下午茶,希望為您的家宴時光增添了愜意。期待下次親友相聚,咱們繼續“回家”住!
Anonymous User
Executive King Room(Floor-to-Ceiling Windows + Grohe Shower + Toto Fixtures)
Stayed in Mar 2026
Business traveler
2 reviews
10/10
Outstanding
Posted on Apr 30, 2026
I didn't expect much, but the room was surprisingly good, and the service was comprehensive. They even provided ice eye masks and contact lens solution, which many big chain hotels rarely offer. The decor has an 'old money' feel. For this price, you can also enjoy afternoon tea. It's very suitable for business trips and meeting clients.
Original textTranslated by Google
Response from Property: 尊敬點賓客:您好,感謝您選擇成都原島酒店並分享如此細緻的點評!看到您從“以為不怎麼樣”到“沒想到房間不錯”的轉變,我們倍感欣慰。您提到的冰敷眼膜、護理液等貼心用品,正是我們為客人準備的隱藏服務,旨在讓每一位住客都能感受到超越連鎖大牌的細緻關懷。同時我們還為所有入住客人入住期間搭配免費下午茶體驗,也希望能為您出差或會見客户時增添一份從容與格調。期待下次再為您服務,繼續用細節打動您!
Windy law
Deluxe King Room(Floor-to-Ceiling Windows + Grohe Shower + Toto Fixtures)
Stayed in Jun 2026
Couple
12 reviews
10/10
Outstanding
Posted on Jul 11, 2026
The hotel's location is excellent, making it super convenient to get around. It's just a few minutes' walk from Tiexiang Temple, and there are tons of great restaurants nearby. The front desk staff, especially the ladies, were incredibly welcoming and helpful. The room was really quiet and didn't have any strange smells, which was a huge plus! Highly recommend this place.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您的滿分推薦!看到您誇我們“位置好、出行便、吃得爽”,前台小姐姐們可開心啦~鐵像寺這邊鬧中取靜,既能步行打卡美食,又能體驗禪意氛圍,確實是我們的寶藏地段。能給您帶來安靜舒適的睡眠環境,是我們最在意的事。期待您下次再來,我們去鐵像寺周邊挖掘更多隱藏美味等您品嚐!
Guest User
Comfort King Room
Stayed in Nov 2025
Other
3 reviews
10/10
Outstanding
Posted on Dec 8, 2025
Came back to stay at this hotel in Chengdu again. The location is truly excellent, with Tiexiang Temple Water Street right next door, which is great for strolling around and has good dining options. The room view is also fantastic, with floor-to-ceiling windows overlooking the Global Center. The front desk service was very enthusiastic, and the housekeeping service was prompt. I only realized late at night that I had forgotten to bring my makeup remover and contact lens solution when I went out, and the front desk kindly lent me some. Their service was so warm and wonderful! Thumbs up!
Original textTranslated by Google
Response from Property: 尊敬的M471901****:您好,非常感謝您選擇成都原島酒店並對我們酒店個性化服務的認可!酒店地理位置優越,鬧中取靜,緊鄰高新區辦公區域和鐵像寺水街一期和二期,酒店附近就是錦城湖公園和SKP購物中心,交通非常便利。我們會繼續秉承用心做事,堅持細心和個性化服務,非常期待與您的下次相見~
Andrea DC
Deluxe King Room(Floor-to-Ceiling Windows + Grohe Shower + Toto Fixtures)
Stayed in Jun 2026
Family
9 reviews
9.0/10
Great
Posted on Jul 29, 2026
Good hotel in good position to reach Global centre
Response from Property: Dear Guest, thank you for choosing The Island Hotel and for sharing your positive feedback. We are delighted to know that you appreciated our convenient location and found it easy to reach Global Center. Your recognition is greatly valued and encourages us to continue delivering a comfortable stay experience. We sincerely look forward to welcoming you again in the near future and have a nice trip in Chengdu!
Guest User
Exclusive Family Room (Floor-to-Ceiling Windows + Grohe Shower + Toto Fixtures)
Stayed in Jul 2024
Traveling with friends
11 reviews
9.0/10
Great
Posted on Sep 21, 2024
booked the family suite and location is great, close to SKP and it is quiet as well. room was clean and we had a comfortable night here
Response from Property: Dear Guest:Thank you for choosing our hotel and tell us your experience,we're so glad that you are satisfy with our hotel ! Our hotel is located nearby water street and Global Center,It's very convenient to be here .We'll keep doing good and personalize service and looking forward meet you again at The Island Hotel !
Guest User
Comfort King Room
Stayed in Jul 2024
Business traveler
24 reviews
9.0/10
Great
Posted on Aug 27, 2024
Lovely, well decorated rooms with a lot of space. The bathroom is amazing too with all the little amenities you’ll need during your stay. The staff were friendly and always willing to help with any information I needed. Well located.
Response from Property: Dear E363515****: Thank you tell us your experience and we're so glad you satisfy with your stay!Our hotel is nearby the Water Street and get to SKP and Globle Center around ten minutes by car ,it's very convenient .We'll keep doing personality service ,looking forward see you next time!
DavidC216
Deluxe Twin Room(Floor-to-Ceiling Windows + Grohe Shower + Toto Fixtures)
Stayed in May 2024
Family
13 reviews
9.0/10
Great
Posted on Aug 19, 2024
It is located near to quite a number of shops with the water street within walking distance. It is also easy to get to Global Centre by car.
Response from Property: Dear Guest:Thank you for choosing our hotel and tell us your experience,we're so glad that you are satisfy with our service ! Our hotel is located nearby water street and Global Center,It's very convenient to be here .We'll keep doing good and personalize service !We're looking forward meet you again at The Island Hotel !
Guest User
Premier King Room(Floor-to-Ceiling Windows + Grohe Shower + Toto Fixtures)
Stayed in Feb 2024
Family
5 reviews
8.0/10
Very good
Posted on Apr 4, 2024
Surprisingly nice hotel. Big room for a reasonable price. Location is good if you have things to do in the southern part of Chengdu, otherwise it's not super convenient to the downtown area.
Response from Property: Dear E57145****:Thank for choosing our hotel and tell us your experience during your stay! We're glad you are satisfied with our hotel ,The Island Hotel is located at high-tech zone and near by Tie Xiang Temple Street ,the distance to The Global Center and SKP shopping mall only 5minutes by car without traffic jam.If you want to get to downtown area for example Jin Jiang area need 30 minutes without traffic jam.We're looking forward see you next time and meet at The Island Hotel !
TVoyager
Deluxe King Room(Floor-to-Ceiling Windows + Grohe Shower + Toto Fixtures)
Stayed in Sep 2023
Solo traveler
8 reviews
10/10
Outstanding
Posted on Oct 23, 2023
The rooms are very much worth the value. Note that the entrance is further to the side and the lobby is on the 5th floor. Besides that it's a all-round near a 5 star experience.
If your intrest or reason of stay is in the new parts of the tainfu district and further new construction in the longfu new area. This place is right.
The rooms are kept very clean amd modern.. They provide good branded bottled water in the rooms. The rooms have good veiws if your staying in the exct rooms or the family rooms which have a separator for the two queen beds. The reception and staff are very nice and quick with handling passports.
For sleeping the ac is moderately silent but just averagly noticeable so turn it off when it's cool enough to sleep well. The rooms can get dark for better sleep and I do reccomend the breakfast it has a wide selection.
This is the second - third stay since it's probably the best value for money you can get in terms of clean modern silent and spacious, atleast if you got membership status in your trip acc.
Response from Property: Dear_TSUS8oyuuvr****:Thanks for choosing our hotel and gave us high praise ! we are so glad that you enjoy your stay and satisfied with our service and location.we will keep care for guest and provid individual service for our guest ,we really looking forward see you next time and meet at The Island Hotel Chengdu !
Guest User
Executive King Room(Floor-to-Ceiling Windows + Grohe Shower + Toto Fixtures)
Stayed in Apr 2026
Couple
7 reviews
6.5/10
Posted on May 4, 2026
The hotel isn't bad, but it's a bit old, and some things could use some updating. The floors and walls were scratched. But the bed was very large and super comfortable. The breakfast was good.
Original textTranslated by Google
Response from Property: Dear guest:Thank you for sharing your feedback with us. We’re glad to hear that you found the bed very large and comfortable, and that you enjoyed the breakfast. Your comments are very valuable, and we will look into areas that need renovation and maintenance. We hope to see you again in the future and provide you with an even better experience.
Huanhuanaizhuoma
Exclusive Family Room (Floor-to-Ceiling Windows + Grohe Shower + Toto Fixtures)
Stayed in Jan 2026
Family
8 reviews
6.0/10
Posted on Feb 22, 2026
The environmental hygiene and services are just average. It's a bit noisy at night, and the room isn't well soundproofed. There's not even a table in the room for eating!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Chengdu Yuandao Hotel! Providing our guests with comfortable and clean accommodations is always our goal. We sincerely apologize that we were unable to provide you with a perfect stay this time. Our hotel is located in a quiet area amidst the bustling city, and features central soundproofing. All our rooms are equipped with a desk and small coffee table for guests' convenience in working or dining. Thank you again for choosing our hotel. We wish you and your family a Happy New Year and a prosperous Year of the Horse!
Guest User
Comfort King Room
Stayed in Jun 2025
Traveling with friends
9 reviews
9.0/10
Great
Posted on Jul 23, 2025
The environment is clean and hygienic, the breakfast is plentiful and delicious, and the location is convenient for hailing a taxi!
Original textTranslated by Google
Response from Property: Dear M760951****: Hello, thank you so much for choosing Chengdu Yuandao Hotel and for your recognition of our services! The hotel offers a tranquil retreat amidst the bustling city, conveniently located near the High-tech Zone office area and the first and second phases of Tiexiang Temple Water Street. Jinjiang Lake Park and SKP shopping mall are also nearby, making transportation extremely convenient. During your stay, you can enjoy complimentary minibar, afternoon tea, and a self-service laundry room! We will continue to uphold our commitment to attentive and personalized service, and we look forward to your next perfect review. See you next time!