Taj Coromandel

Upon my early-morning arrival on January 9, I was informed that a fire incident had occurred and that I would be transferred to Taj Club House, with assurances that it was of an equivalent standard. After checking in, it became immediately evident that Taj Club House is not comparable to Taj Coromandel. I was assigned a first-floor room, where the hallway was lined with unpleasant odors from sports shoes, and the room itself appeared dated. I promptly lodged a complaint with Trip; however, their Chennai partner was unreachable. According to the agent, the Duty Manager, Rose, declined to offer any compensation or partial refund, despite the fact that I had paid a premium rate for Taj Coromandel and was instead accommodated at a lower-grade property, Taj Club House.

The Taj Cormandel was a fantastic hotel and stay for us on our recent trip to Chennai. We were made welcome from the minute we stepped out of the cab. All staff are very helpful and friendly but Amit from the Chipstead deserves a special mention for his outstanding customer service and welcoming manner. Rooms were large and very comfortable. Housekeeping and services were top notch, plentiful large towels and hot water, plus some housekeeping surprises we enjoyed on our stay. Breakfasts were buffet style with lots of choice and culinary types, service was very well organised and any special breakfast requests delivered to your table.   Choice of restaurants for having dinner and a lounge for drinks and cocktails.  Swimming pool with outside loungers and fitness room are on the lower ground area of the hotel. Towels provided. Would recommend a stay here.

Excellent service standard. Rooms are well equipped and the breakfast and dinner buffet was awesome.

Always a wonderful experience staying at Taj coromandel as a solo traveller. It’s safe, clean and central location. Special mention to doorman Yuvaraj and Loganathan who remembers their guest and greets everyone with a warm smile. Hour keeper Diwakar was excellent in ensuring the room cleanliness and efficient in service.

I was transiting in India for 24hrs by myself and I had the best time here. I did not leave the hotel because I relaxed at the hotel. I went and used the spa and it was so relaxing. I had lunch and dinner at The Southern spice restaurant and for both meals I was attended by Bala and Shafi who were so attentive, polite and wanting me to have the best experience. For dinner, I listened to Bala's suggestions for dinner options and it was worth it, he kept checking on my table and filling up any items. I would definitely stay here again, the staff are so polite and always wanting to help out.

Very nice hotel - Central location close to city centre will recommend for sure