Chenzhou Amigo Mige Hotel Reviews

Response from Property: 「車行一刻，漫步裕後老街」尊敬的客人，您好！感謝您選擇入住郴州amigo米閣酒店（步步高新天地店）並分享寶貴體驗。得知您對酒店位置便利、房間無異味、洗漱用品齊全、隔音效果以及整體性價比均給予認可，我們深感欣慰。您的肯定是對我們服務與品質的鼓勵，我們將繼續保持細緻周到的接待標準，期待在您下次到來時，繼續為您提供舒適滿意的入住體驗

Response from Property: "A short drive, a stroll along Yuhou Old Street" We are so happy to see your praise! We provide attentive service, and we will work even harder if you are satisfied. If you like us, please come again. We look forward to your visit anytime!

Response from Property: 「郴城佳境，秀美北湖」尊敬的賓客，非常感謝您對我們小米的五星好評，美麗的時光，小米與你不期而遇，感謝這份緣分，我們會加倍珍惜，期盼與你下次相見，我們會再接再勵不辜負你的好評，再次感謝您對酒店的肯定，祝你旅途愉快！

Response from Property: 既然您選擇了Amigo，那咱自然不會讓您失望啦！衹要您覺得好，我們做再多都是值得的~麼麼噠

Response from Property: "A beautiful scene in Chenzhou, with the picturesque Beihu Lake" Thank you so much for your 5-star review and thoughtful comments! Xiaomi is overjoyed! We will continue to strive to improve our service. We have already notified the relevant departments to address the issues you raised. Providing you with the best possible service is the shared wish of our team. We look forward to seeing you again and providing you with an even more wonderful and enjoyable stay!

Response from Property: 尊敬的客人：非常感謝您選擇我們酒店並留下這麼細緻的點評，您的認可是我們的動力，您提出的細節建議，我們已第一時間反饋給相關部門，期待您的下次光臨，讓我們用更貼心的體驗回饋您的信任。

Response from Property: "A Moment's Drive, A Stroll Through Yuhou Old Street" Dear Guest, We take your feedback very seriously and have addressed it immediately. Regarding the air conditioning issue, the Engineering Department has conducted a comprehensive inspection and deep cleaning of all room air conditioners to ensure adequate cooling. Regarding the odor in the bathrooms, the Housekeeping Department has treated the floor drains to prevent odors and thoroughly cleaned and disinfected all bathrooms. Regarding the service issue, management has organized training for all staff to clarify service standards. We sincerely apologize for the unpleasant experience. We will learn from this incident and continuously improve our service quality. We look forward to your next visit and witnessing our transformation.

Response from Property: Dear Guest, we are deeply sorry for the unpleasant stay experience you had. We have carefully recorded and taken seriously all the issues you raised, and we sincerely apologize to you! Thank you for your trust in choosing us. The hotel underwent a complete renovation in 2020, and during the Spring Festival, there were indeed many guests, mainly families. Children playing and making noise disturbed your rest, and we are deeply sorry that our stay did not meet your expectations. We have immediately conducted a comprehensive rectification and inspection of issues such as carpet stains, soundproofing, public area order, and room facilities. We have strengthened the management of group guests, increased nighttime corridor patrols to prevent noise disturbances, and are upgrading outdated facilities as soon as possible to improve the overall living environment. We apologize again for this unpleasant experience and thank you for your frank criticism, which is our motivation to improve. We hope to have the opportunity to regain your approval with a brand new look in the future. We wish you a safe and pleasant journey!

Response from Property: Dear Guest, thank you for choosing to stay with us. We sincerely apologize for the unpleasant experience you had during your stay! The issue you mentioned was addressed by our housekeeping staff in your room. Due to the high number of guests during the Spring Festival and the large volume of services required, we may not have been able to reach you immediately. Upon arriving in your room, our housekeeping staff apologized for the wait and discovered that the hair was not actually hair but rather a tangled mess of fabric from the duvet cover that they mistook for hair. We also asked for your feedback and replaced all the duvet covers with new ones. Regarding your concerns, the hotel will strengthen its linen cleaning inspection process to ensure that every room meets strict standards. Your feedback is crucial to our improvement. If you would like to give us a chance to rectify the situation, please contact us, and we will arrange personalized service for you. We look forward to your next stay so you can experience our improvements and sincerity firsthand. We apologize again and thank you for your feedback. We wish you a pleasant stay! Amigo Hotel Management, Chenzhou

Response from Property: I am so happy to see your good comments. Every encounter is fate. Xiaomi cherishes the fate with you and will of course treat you warmly. Hehe, Xiaomi is very happy to get your recognition! Working seriously is Xiaomi's most basic responsibility, and 100% customer satisfaction is our common goal!

Response from Property: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Xiaomi is constantly working to create a warm and comfortable living environment for guests and to meet the requirements of different guests with the highest cost-effectiveness. Xiaomi looks forward to seeing you again.

Response from Property: Dear guests, hello! Thank you for your trust in Xiaomi! Thank you for your generous praise and strong recommendation! It is really hard to leave Xiaomi. Xiaomi is your most beautiful and warmest home here. Please remember to come back often when you have time!

Response from Property: Dear guest, hello! Thank you for taking the time to comment. Xiaomi is mixed with joy and sorrow. I am happy that you gave Xiaomi a good review, but I am worried that you did not give it 5 points. I saw a similar 5-point review. I believe you wanted to give Xiaomi a full score, but I believe you clicked the wrong one without paying attention. Although the platform is valid for this review without a full score, Xiaomi is still very grateful for your recognition of the hotel. I wish you a happy life and look forward to your next visit!

Response from Property: Dear guests, hello! Thank you for your trust in Xiaomi! Thank you for your generous praise and strong recommendation! It is really hard to leave Xiaomi. Xiaomi is your most beautiful and warmest home here. Please remember to come back often when you have time!