Ibis Budget Orly Chevilly Tram 7

Ibis Budget Orly Chevilly Tram 7 Reviews

Ibis Budget Orly Chevilly Tram 7

72-78 Avenue De Stalingrad, Rn 7, Chevilly Larue, 94550, FranceView hotel details
Ibis Budget Orly Chevilly Tram 7
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Guest Reviews of Ibis Budget Orly Chevilly Tram 7

7.8/10
Good
108 reviews
Verified reviews
Location7.7
Amenities7.5
Service7.6
Cleanliness8.3
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All reviews(108)
Positive reviews(96)
Reviews with photos/video(13)
Clean and tidy(20)
Easy to get around(16)
Great value for money(10)
Convenient location(10)
Close to airport(7)
Small room size(6)
Friendly front desk staff(6)
Delicious breakfast(5)
Negative reviews(12)
Guest User
Double Room With A Large Bed For 2 People
Stayed in Aug 2026
Solo traveler
24 reviews
8.5/10
Very good
Posted on Oct 6, 2026
The hotel is very clean and ideally located. The elevator wasn't working during my visit in September 2026. I hope this issue will be resolved.
Original textTranslated by Google
Response from Property: Bonjour et merci pour votre retour. Nous sommes ravis de savoir que votre séjour s’est déroulé dans un hôtel très propre et bénéficiant d’un emplacement idéal. Concernant le problème d’ascenseur rencontré lors de votre venue en septembre2026, nous vous présentons nos excuses : il était effectivement en rénovation :) ! Nous espérons sincèrement avoir l’opportunité de vous accueillir à nouveau pour une expérience plus sereine et confortable.
Guest User
Double Room With A Large Bed For 2 People
Stayed in May 2026
Solo traveler
3 reviews
10/10
Outstanding
Posted on Jul 5, 2026
Stayed for 5 nights and loved the location - really made my trip much easier. Would recommend!
Response from Property: Bonjour,Merci pour ce retour positif, nous sommes ravis que votre séjour ait été à la hauteur de vos attentes !Au plaisir de vous accueillir à nouveau.Kevin – Chargé administratif & qualité
Anonymous User
Twin-Room With Twin Beds
Stayed in Jul 2026
Family
2 reviews
10/10
Outstanding
Posted on Aug 5, 2026
The room was clean and quiet. The staff was super friendly.
Original textTranslated by Google
Response from Property: Hello, Thank you so much for your superb 10/10 rating and for this very kind review! We are delighted to know that you appreciated the cleanliness and quietness of your room, as well as the friendliness of our team. Your satisfaction is our greatest reward, and your compliments will be shared with all the staff. We hope to have the pleasure of welcoming you back very soon. Kind regards, Abdony - Accommodation Manager
Ayra Tours & Travels
Twin-Room With Twin Beds
Stayed in Aug 2026
Traveling with friends
3 reviews
10/10
Outstanding
Posted on Sep 21, 2026
varry good
Response from Property: Dear Guest, thank you so much for your kind review! We’re delighted to hear that you enjoyed your stay and that everything was just right for you. Your satisfaction means a lot to us, and we will keep working hard to make every guest feel comfortable and well taken care of. We look forward to welcoming you back again soon.Ibis budget Orly Chevilly Tram 7 Team
Guest User
Double Room With A Large Bed For 2 People
Stayed in Sep 2026
Couple
6 reviews
6.5/10
Posted on Oct 13, 2026
The hotel is in a great location, close to the airport and with good public transport links to the city center. The rooms are extremely small and the staff were unhelpful. The breakfast was terrible: very little variety, items took far too long to be restocked, and long lines just to get a cup of coffee. All in all, its proximity to the airport is its main advantage. I wouldn't recommend it if you're looking for comfort and good service.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing our hotel and sharing your feedback. We are glad to hear that you found our location convenient for your travel, especially due to its proximity to the airport and the available public transport to the city center. At the same time, we sincerely apologize that your experience fell short in terms of room comfort, staff service, and breakfast quality. Your comments about the small room size and the issues with breakfast replenishment and waiting times have been noted for further attention by the relevant teams. We hope that, should your future travel plans bring you back to the area, we may have the opportunity to provide a more comfortable and attentive stay.See you next time ! Clémence, GM
Ycshn
Double Room With A Large Bed For 2 People
Stayed in Sep 2026
Couple
15 reviews
8.0/10
Very good
Posted on Oct 9, 2026
The rooms are small, but it's good value for money. It's a bit far from the center—takes about 40 minutes or so. Other than that, the staff are nice, there's a bar, and free water is provided.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing our hotel and sharing your experience. We are pleased to hear that, despite the rooms being compact, you found our stay to be good value for money. We also note your comment regarding the distance from the city center, and we appreciate your understanding, as it is about40 minutes by transit. Additionally, we are glad that you enjoyed the friendly service, the bar, and the complimentary water provided. We look forward to welcoming you back again.See you soon ! Ibis Budget Orly Chevilly Tram 7 team
Luoziwen
Twin-Room With Twin Beds
Stayed in Sep 2026
Traveling with friends
6 reviews
2.0/10
Posted on Oct 7, 2026
When we checked in yesterday, we specifically asked if we needed to change rooms the next day, and they said no. However, tonight when we returned to the hotel, we were told they had rudely removed all our luggage, saying we had to change rooms. This was done without our consent or prior notice. All our belongings were piled up in a mess, dirty clothes, shoes, and underwear were mixed together, toothbrushes and laundry detergent were jumbled up, and they even lost some of our items. Throughout the whole process, their attitude was awful, and not a single apology was offered. After finding out they lost our stuff, they only made a perfunctory search and then took no further responsibility when it wasn't found. Who would dare to stay at such an unsafe and arrogant hotel?
Original textTranslated by Google
Response from Property: Cher Luoziwen, merci d’avoir partagé votre expérience, et nous sommes sincèrement désolés pour le manque de respect et l’angoisse causés lors du changement de chambre, ainsi que pour la perte de vos affaires. Votre retour a été transmis à nos équipes afin d’améliorer nos procédures et notre accueil. Nous allons vous contacter directement afin de trouver une solution amiable et résoudre cette situation, car cela ne reflète pas la qualité de service que nous avons l'habitude d'offrir à nos clients. A très vite.Clémence, Directrice de site.
Minnicha R
Double Room With A Large Bed For 2 People
Stayed in Mar 2026
Traveling with friends
20 reviews
10/10
Outstanding
Posted on Apr 18, 2026
The staff were incredibly attentive, and the accommodation was excellent. It's conveniently located, making it easy to travel into central Paris.
Original textTranslated by Google
Response from Property: Hello,Thank you for your kind feedback, we are delighted to hear you enjoyed your stay!We hope to welcome you back soon.Kevin – Administrative & Quality Officer
Anonymous User
Triple Room With A Large Bed And A Bunk Bed
Stayed in Aug 2026
Traveling with friends
4 reviews
10/10
Outstanding
Posted on Sep 25, 2026
The staff were very pleasant and efficient, and there was a fridge and crockery available. The only issue was that the elevator was under repair.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for sharing your experience with us. We are very happy to hear that you found our staff both pleasant and efficient, and that the fridge and tableware were available for your use. We truly apologize for the inconvenience caused by the elevator being under renovation during your stay. Your feedback is important, and we hope to welcome you back soon so you can enjoy an even smoother stay.
Guest User
Double Room With A Large Bed For 2 People
Stayed in Aug 2026
Couple
4 reviews
6.5/10
Posted on Sep 22, 2026
The elevator wasn't working during our stay, and the front desk didn't even apologize! The room was tiny, but decent enough just to sleep in.
Original textTranslated by Google
Response from Property: Chère cliente, cher client, merci d’avoir partagé votre retour suite à votre séjour. Nous sommes sincèrement désolés pour le dysfonctionnement de l’ascenseur le jour de votre arrivée, ainsi que pour l’accueil qui n’a pas été à la hauteur de vos attentes. Concernant la taille de la chambre, nous comprenons que cela puisse sembler limité et nous le prenons en compte pour continuer à améliorer la qualité de l’expérience. Nous espérons néanmoins avoir le plaisir de vous accueillir de nouveau afin de vous offrir un séjour plus confortable et serein.Bien à vousL'équipe Ibis Budget Orly Chevilly Tram 7
Anonymous User
Triple Room With A Large Bed And A Bunk Bed
Stayed in Aug 2026
Traveling with friends
2 reviews
9.5/10
Amazing
Posted on Oct 12, 2026
The hotel is very close to the airport, making it a great choice for those who want to stay nearby after landing. The front desk check-in process was extremely slow, and we had to wait for over an hour, but fortunately, there was a small bar nearby where we could grab some water. The room was super clean. Although it was a bit small, my friends and I had a wonderful time staying together. I'm so glad I found this triple room. Overall, it's a pretty good place to stay.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing Ibis Budget Orly Chevilly Tram7 and sharing your experience. We are pleased to hear that the hotel’s proximity to the airport worked well for your travel plans, and that you found the room exceptionally clean. We also appreciate your kind words about your stay with friends in the triple room, and we will continue working to ensure our guests feel comfortable throughout their visit. Regarding the check-in experience, we sincerely apologize for the long waiting time you encountered; we will take your feedback seriously to further improve our service efficiency. We look forward to welcoming you back again.See you soon, Ibis Budgt Orly Chevilly Tram 7 team
marc cao
Double Room With A Large Bed For 2 People
Stayed in Aug 2026
Business traveler
14 reviews
9.0/10
Great
Posted on Sep 19, 2026
Very close to the T7 tram stop, which offers a direct line to Orly Airport, making it ideal for travelers with early flights and business travelers. There are charging stations in the parking lot behind the hotel. However, the elevators are currently out of order due to maintenance.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for sharing your stay experience. We are pleased that you recognized the hotel's proximity to the T7 tram stop and convenient direct access to Orly Airport, making it ideal for early morning travelers and business travelers. We also appreciate your mention of charging facilities in the parking lot. We sincerely apologize for the inconvenience you reported regarding the elevator being under maintenance and temporarily unavailable. We will take this matter seriously and follow up on the matter. We look forward to your next visit, where we can provide you with an even smoother and more comfortable stay.
Guest User
Double Room With A Large Bed For 2 People
Stayed in Aug 2026
Traveling with friends
2 reviews
6.5/10
Posted on Sep 23, 2026
facility is good..location is good also..just that there are some staff’s attitude is rude or just that they dont know how to explain well or being nice to guest.
Response from Property: Dear Guest, thank you for taking the time to share your feedback. We’re glad to hear that you were satisfied with our facilities and location. At the same time, we sincerely apologize for the impolite attitude you experienced from some team members. Providing a friendly and clear experience is what we aim for, and your comments will be taken seriously with the team to ensure better service and communication. We hope to have the opportunity to welcome you again and provide you with an even more pleasant stay.Regards, Ibis Budget Orly Chevilly Tram 7 Team.
Anonymous User
Triple Room With A Large Bed And A Bunk Bed
Stayed in Aug 2026
Traveling with friends
15 reviews
5.5/10
Posted on Sep 23, 2026
When I checked in, the elevator was out of service for maintenance on my floor. I had to haul heavy luggage up the stairs both at check-in and check-out, which was exhausting. The staircase was also very narrow. On top of that, the staff tried to charge more tax at check-in than what was shown in the app, but I insisted on only paying the amount stated in the app.
Original textTranslated by Google
Response from Property: Bonjour et merci beaucoup d’avoir partagé votre retour concernant votre séjour. Nous sommes sincèrement désolés pour les désagréments rencontrés à votre arrivée : l’ascenseur et l’étage en rénovation, ainsi que la nécessité de porter vos valises par les escaliers, avec des escaliers étroits. Nous comprenons également votre déception au sujet de la taxe demandée, qui n’a pas correspondu à ce qui était indiqué sur l’application. Soyez assuré que nous prenons vos remarques très au sérieux afin d’améliorer la préparation de l’arrivée et la clarté des informations fournies. Nous espérons avoir la chance de vous accueillir à nouveau dans de meilleures conditions, sachant que la mise à neuf des équipements est dorénavant terminée.A bientôt ! L'équipe de l'Ibis Budget Orly Chevilly Tram 7
Sergey Khlebodarov
Triple Room With A Large Bed And A Bunk Bed
Stayed in Aug 2026
Couple
4 reviews
2.0/10
Posted on Sep 16, 2026
I have never encountered such an outrage anywhere. We were not allowed to check into the hotel, even though the room was paid for and booked! The reason given was that we didn't have a card to pay the deposit, and they refused to accept the deposit in cash euros! As a result, we were left without a hotel for the night! It's unknown if we will get a refund or compensation for all this mess. If there's no response, I will absolutely never book through Trip.com again!
Original textTranslated by Google
Response from Property: Dear guest! We are very sorry that this situation has caused you such dissatisfaction, and we fully understand the inconvenience. We would like to clarify that a bank guarantee of 100 euros is required upon check-in at our hotel. This guarantee is not linked to the payment for your stay and is required even if the room has been fully paid in advance through the booking platform. In accordance with our procedures and security requirements, the guarantee must be provided by credit card and cannot be replaced by a cash deposit. Our staff is required to adhere to this procedure for all guests. We sincerely regret that, due to the lack of a credit card to issue a guarantee, you were unable to complete the check-in process and had to look for another accommodation. Regarding the refund, it depends on the terms of the booking made through Trip.com. We recommend continuing communication with the platform, which will be able to contact our hotel directly if necessary. We sincerely regret that this situation negatively affected your experience. Sincerely, ibis budget Orly Chevilly Tram 7