5, 2 Suriyawong Alley, Tambon Hai Ya, Haiya, Chiang Mai Province, 50100, ThailandView Hotel Details
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The Mellow Pillow Hotel @ Chiang Mai Gate Guest Reviews
4.1/5
Very Good
31 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities3.8
Service4.0
Cleanliness3.7
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All reviews(31)
Positive reviews(28)
Reviews with photos/video(11)
Clean and tidy(10)
Great location(8)
Negative reviews(3)
XxXyYY
Standard King Room
Stayed in Jan 2025
Business travelers
16 review
2.7/5
Posted on Jan 16, 2025
We got the room on the first floor. It was so musty and not fresh air inside. Towels and bath mat are very old and torn. They didn’t change the bath mat in the next day. We felt uncomfortable to have it reused :( Also, there were hairs on the bed sheets and in bathroom when we arrived! Will never come back again!!!!
The only good things for this property is friendly staff and its location!
Guest User
Standard Room
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 20, 2025
Very nice hotel.
Guest User
Deluxe Room
Stayed in Jan 2024
Family
7 review
4.2/5
Very Good
Posted on Jan 8, 2024
Hotel very nice, great location to wualai walking street. There are laundry shop beside the hotel.
Kanni.tha
Family Room
Stayed in Jan 2024
Travel with friends
6 review
4.7/5
Amazing
Posted on Jan 24, 2024
The location is great, staff really friendly. Room is clean and tidy.
Phrae
Twin Room
Stayed in Dec 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 21, 2023
The room is really clean, for the process is really easy to use too. Located at the good area a lot of food. If you travel in CNX don’t miss it!!
Pukpikispukpik
Superior King Room
Stayed in Nov 2023
Solo travelers
3 review
4.5/5
Great
Posted on Nov 19, 2023
Excellent location very convenient to every where. Feel like you stay at home. I forgot a keycard and just gave them a call they can open the door from online. Recommend
Owadee
Family Room
Stayed in Jul 2024
Family
18 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Cleaned room.good for family
Anonymous User
Standard Room
Stayed in Feb 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 17, 2023
Location good for night market.
Hotel room and in out side very clean.
6/9
Guest User
Standard Room
Stayed in Jan 2023
Solo travelers
2 review
4.0/5
Very Good
Posted on Jan 26, 2023
The room was clean and big enough, without being modern, but why would we need modern all the time.
The garden is very nice and so close from the center, it is a pleasure to have a break in the garden (especially considering the price)
As for the service, the situation is not as positive. It was written "airport shuttle" on the add, but when I asked for it, I was told "take a taxi".
I also asked to book a taxi for me on the check out, but again, it was not possible.
I don’t know if the staff was not clear with English or not helpful.
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Guest User
Twin Room
Stayed in Feb 2023
Couples
1 review
4.0/5
Very Good
Posted on Feb 16, 2023
Hotel was fine staff friendly the only thing was we found the flooring very slippy
Pan Sasinee
Standard Room
Stayed in Oct 2024
Couples
1 review
4.5/5
Great
Posted on Oct 16, 2024
Everything is good except for the bathroom. It's not separated.
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Hanhoujianguo🌰
Family Room
Stayed in Jul 2024
Travel with friends
2 review
3.1/5
Posted on Aug 1, 2024
We lived on the first floor, and the windows had big gaps and could not be closed tightly. The noise of motorcycles outside disturbed our family and we did not sleep well all night. We decisively cancelled the second night's stay. Be sure to choose carefully when traveling with children. As for the sanitation, it is just like the picture, which is completely different from the picture on the promotion website.
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Guest User
Standard King Room
Stayed in Nov 2024
Family
1 review
3.5/5
Posted on Dec 2, 2024
It was just so-so. Went during the peak period, so there were no rooms to choose from. Arranged in the outermost part. Did not have any contact with the front desk during the whole process. Don't know about the service. The hotel is clean but it is like a hostel. Good location. There are many night market stalls at the door. Breakfast is not included.
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นูรีฮัน ดาฮายี
Superior Room (No Window)
Stayed in May 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on May 12, 2024
Beautiful room, cool air conditioner, good reception service, peaceful, but would like to delete it because there are a lot of lizards.
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Chanok Chon
Deluxe Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
The room is clean and spacious. There is also a bathtub. The staff is friendly and close to tourist attractions.