Lanna Palace 2004 Reviews

Lovely atmosphere. Good value for money. Beautiful staff.

It’s old that’s fine, but not well maintained at all, it’s horrible, such a pity a hotel like this would become so terrible. Very dusty and dirty.

the shower doesn't have hot water. the rooms are old but clean, staff are friendly but inefficient.

My first and last time Old hotel with unprofessional front desk Staffs I book Double room for my only me. But they provide Twin , surely they asked me do I accept for twin? I said yes, because I’ve waiting nearly 1 hour with only 2 guests were checking in.

I get to check in 8:30pm in this hotel which is suppose to check in after 2pm based on the hotel policy, I have to wait 4 hours in lounge. The room is dirty, the whole hotel is pretty run down and no hot water. Still rubbish in bins from previous guests. Worst hotel experience ever and no apology from anyone. We observed the same issues for other guests on same day and following day do this must be the norm. Would never stay here again even if free.

Absolutely the worst hotel experience ever. Arrived at 4.30pm to find both rooms not ready. We’re assured they would be ready soon. Waited 3.5 hours to get get for first room (8pm). To find the room dirty( rubbish in bins from previous tenant, dirty floor, dirty stained doors and curtains). No hot water for shower. No apology from staff for late room and filthy room. I would never stay here again even if offered room for free.

Was a nice stay there and would like to go again there love the view

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Not too bad โรงแรกกลับมาให้บริการใหม่ บางอย่างยังไม่เข้าที่เข้าทาง

I hate give such reviews but the hotel is very very old (the corridor looks scary as well like the Thai horror movie) and night staff barely speaks any English. The hot water takes forever to come out as well. Won’t come back again.

Receptionist services very bad,no hot for sgower, very noisy around hotel due to all the birds! i highly don't recommend for any tourists book this hotel!

Nice Good location

It is a good place to get a feel for the atmosphere of living in Chiang Mai for a month, and it is very accessible to many places in the old town. And the hotel staff are very friendly.

The hotel is not bad, the price is reasonable, but there are few people staying, the lobby is grand, not popular, the hotel is old, the breakfast is not bad, hope to be renovated, the front desk staff is slow, at first need to wait until 3 o'clock to check in, after communication arranged to check in at 10 o'clock, this needs to be improved, the room is empty, few people stay in the day, customers come, and need to make a rule to check in at 3 o'clock and check out early in the morning. This service is not good, and then waited for 20 minutes to get the room, the efficiency is better and the room card should be obtained within 5 minutes