The Rim Chiang Mai

The Rim Chiang Mai Reviews

The Rim Chiang Mai

51/2 Arak Rd, Mueang Chiang Mai District, Si Phum, Chiang Mai Province, 50200, ThailandView hotel details
The Rim Chiang Mai
The Rim Chiang MaiThe Rim Chiang MaiThe Rim Chiang Mai
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Guest Reviews of The Rim Chiang Mai

9.1/10
Great
118 reviews
Verified reviews
Location9.2
Amenities8.6
Service9.5
Cleanliness9.2
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All reviews(118)
Positive reviews(116)
Reviews with photos/video(57)
Delicious breakfast(26)
Quiet & comfortable(21)
Clean pool(18)
Great swimming pool(18)
Large rooms(10)
Well designed(9)
Shower difficult to use(9)
Offers pick-up/drop-offs(3)
Negative reviews(2)
Guest User
Grand Deluxe Room
Stayed in Jun 2026
Business traveler
15 reviews
10/10
Outstanding
Posted on Jul 20, 2026
I chose this hotel last minute for a business trip, and check-in was super quick. The moment I opened the room door, I felt instantly comfortable. The room decor was cozy and didn't feel cramped. The bedding was soft and gentle on the skin, and lying down on it immediately washed away a day's fatigue. The AC temperature was just right, not too hot or too cold. The windows were soundproof, so I slept very soundly through the night and woke up feeling much more refreshed. I'll definitely pick this hotel again next time I'm in the area. 🏨
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Response from Property: Thank you so much for your wonderful review and for choosing The Rim Chiangmai for your business trip.We are delighted to hear that you enjoyed a smooth check-in experience and that you felt comfortable from the moment you entered your room. It is especially rewarding to know that you appreciated the cozy décor, comfortable bedding, quiet atmosphere, and restful night's sleep. Creating a relaxing and welcoming environment for our guests is exactly what we strive for.Your kind words mean a great deal to our entire team, and we are truly honored that you would choose to stay with us again on your next visit to Chiang Mai.We look forward to welcoming you back for another comfortable and memorable stay.
Aixiaodeyan jing
Supreme Deluxe Room
Stayed in Jun 2026
Family
10 reviews
9.5/10
Amazing
Posted on Jul 16, 2026
The overall environment is great, with a prime location making it easy to hail a taxi. The breakfast was clean and hygienic. The only minor downside was that the lighting in the first-floor room was a bit dim and the room felt a little damp. The swimming pool, however, was absolutely beautiful.
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6/9
Response from Property: Thank you very much for sharing your kind feedback with us.We are delighted to hear that you enjoyed our peaceful environment, convenient location, beautiful swimming pool, and breakfast. It is always rewarding to know that our guests have a pleasant and comfortable stay.Thank you once again for choosing The Rim Chiangmai. We truly appreciate your support and look forward to welcoming you back for another memorable stay in the near future.
Qusonggaiyan
Supreme Deluxe Room
Stayed in Jun 2026
Traveling with friends
23 reviews
10/10
Outstanding
Posted on Jul 7, 2026
This hotel has a strong Southeast Asian architectural style. It's located on the west side of Chiang Mai's Old City, with Suthep Mountain as its backdrop, making it very convenient to get to Chiang Mai University. However, it's a bit far from the new city and Tha Phae Gate, which means it's a very quiet area.
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Response from Property: Thank you for taking the time to share your thoughtful review.We are delighted to know that you appreciated our distinctive Southeast Asian and Lanna-inspired architecture, as well as our peaceful location on the western side of Chiang Mai's Old City. Many of our guests enjoy the quiet surroundings while still being within easy reach of cultural attractions, Chiang Mai University, and the city's historic temples.Thank you once again for choosing The Rim Chiangmai. We hope to have the pleasure of welcoming you back for another memorable stay.
Guest User
Supreme Deluxe Room
Stayed in May 2026
Couple
3 reviews
8.0/10
Very good
Posted on Jun 14, 2026
The decor is very Lanna-style. It's about an 8-9 minute walk to Thapae Gate and also quite close to the Saturday night market. The room was clean and a good size, and the service was decent. It's a bit of a hidden gem among small hotels.
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Response from Property: Thank you very much for your kind review and for choosing to stay with us.Your thoughtful comments truly encourage our team to continue delivering warm hospitality and memorable experiences for every guest.We sincerely appreciate your recommendation and look forward to welcoming you back to The Rim Chiangmai on your next visit to Chiang Mai.
Guest User
Supreme Deluxe Room
Stayed in Apr 2026
Traveling with friends
7 reviews
10/10
Outstanding
Posted on Jun 5, 2026
I contacted the hotel in advance for airport pickup, and the car was waiting right there when I arrived. The driver was incredibly friendly and proactively helped with my luggage. It was about a ten-minute drive to the hotel. The hotel itself looked beautiful, and the front desk staff were also very welcoming and showed us to our room. Although the hotel isn't large, we all had a really great impression of the place. The breakfast selection wasn't huge, but there was certainly enough to fill us up. I'd definitely come back if I have the chance.
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Response from Property: Thank you very much for taking the time to share your wonderful review.We are delighted to hear that your experience started smoothly with our airport transfer service and that our driver made you feel welcome from the moment you arrived. It is also a pleasure to know that our your overall stay left such a positive impression.We are glad you enjoyed our breakfast and found it satisfying. Your kind words are truly encouraging and will be shared with our entire team, as they inspire us to continue delivering warm and attentive hospitality.Thank you once again for choosing The Rim Chiangmai. We sincerely look forward to welcoming you back for another memorable stay whenever your travels bring you to Chiang Mai.
Aimizaiquanshijie
Supreme Deluxe Room
Stayed in Apr 2026
Couple
34 reviews
9.7/10
Amazing
Posted on May 15, 2026
The service was great, and the staff were all very welcoming. However, on the first night, the air conditioning fan was so loud that I couldn't sleep. I wanted to turn off the AC and open the window, but then there would be mosquitoes, so I barely got any sleep. After I reported it the next day, they moved me to a different room where the noise was much less, but it was street-facing and noisier than the previous room. The balcony overlooked the parking lot and lobby. Other rooms either still had very loud AC or were occupied by guests. I had no choice but to reluctantly accept it and stayed for two more nights (which I had already booked). On the last day, I checked out about 20 minutes late because I woke up late. The front desk prompted me twice, but they still gave us time to pack our luggage, which was quite good. Aside from the issues mentioned above, the hotel's exterior and architecture are quite unique, and the greenery is excellent. I saw geckos, birds, and even a mother cat with her kittens. It was a really good experience. If the air conditioning were quieter and the room was on an inner street, I would consider coming back.
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eyki
Supreme Deluxe Room
Stayed in Apr 2026
Family
28 reviews
8.5/10
Very good
Posted on May 16, 2026
Went on a vacation with my mom. The hotel's location is generally good, quiet, and convenient for transportation. The hotel has a bit of an old-fashioned charm, with a vintage feel, though some facilities are a bit dated. The beds were a bit small for two. The cleanliness was quite good, the staff were very friendly, and breakfast was also nice.
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Guest User
Supreme Deluxe Room
Stayed in Jun 2026
Family
5 reviews
4.0/10
Posted on Jul 13, 2026
Absolutely terrible! Despite there being plenty of empty rooms, they put me in room 201, a corner room in building 3. There was no hot water, and when I complained, they said it was hard to regulate the temperature if it got too hot. No WiFi either; they told me to try connecting to others. No elevator, so I tipped the luggage guy 20 baht, and he grinned ear to ear. The food wasn't good either. The room had a very dark, Southeast Asian style, quite eerie. It was just awful. One night, I even had a bad experience. Avoid this place at all costs!
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Response from Property: Thank you for taking the time to share your feedback. We are truly sorry to learn that your stay did not meet your expectations.Please accept our sincere apologies for the inconvenience you experienced with the hot water, Wi-Fi connection, and your overall stay. Your comments have been shared with our management and engineering teams so that these issues can be thoroughly reviewed and addressed.We also regret that our room style and dining experience did not match your preferences. While our hotel is intentionally designed in a traditional Lanna architectural style, we understand that every guest has different tastes, and we appreciate your honest feedback.We are disappointed to know that your experience left such a negative impression. Guest satisfaction is very important to us, and we appreciate your comments as they help us improve our facilities and services.We hope you will consider giving us another opportunity in the future to provide you with a much better experience.
Guest User
Supreme Deluxe Room
Stayed in Apr 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Jun 5, 2026
A really great option for solo travellers - super friendly and attentive staff, great location for access to the Old City, quiet, lovely pool for a refreshing dip after a day out and really comfortable rooms that face out onto a central pool setting. I would recommend getting a room on the second floor for a more private balcony option. Highly recommend.
Response from Property: Thank you so much for your wonderful recommendation and for sharing your experience with us.We are delighted to know that you enjoyed our peaceful atmosphere, convenient location in Chiang Mai's Old City, comfortable rooms, and refreshing pool. It is especially rewarding to hear that our friendly and attentive team helped make your stay even more enjoyable.Your kind recommendation means a great deal to all of us. We truly appreciate your support and look forward to welcoming you back to The Rim Chiangmai for another relaxing and memorable stay.
Anonymous User
Supreme Deluxe Room
Stayed in May 2026
Family
3 reviews
10/10
Outstanding
Posted on Jul 23, 2026
The room is very spacious, clean, and the environment is excellent, with great service.
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Guest User
Supreme Deluxe Room
Stayed in Mar 2026
Couple
3 reviews
9.5/10
Amazing
Posted on Apr 16, 2026
Hotel location is very convenient Staffs are friendly and helpful But the breakfast has less choice and the foods was cold
Response from Property: Thank you very much for your kind feedback.We’re delighted to hear that you enjoyed our convenient location and found our team friendly and helpful — your kind words truly mean a lot to us.We sincerely apologize for the disappointment regarding the breakfast variety and temperature. Your comments have been shared with our team for immediate improvement.We truly appreciate your valuable feedback and hope to have the opportunity to welcome you back for a better experience in the future.Warm regards,The Rim Chiang Mai
mwzz
Supreme Deluxe Room
Stayed in Mar 2026
Family
4 reviews
10/10
Outstanding
Posted on Apr 25, 2026
The hotel environment is fantastic, the service is excellent, and the breakfast is abundant!
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Response from Property: Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed the hotel environment, our service, and the breakfast selection.It was truly our pleasure to have you with us, and we sincerely hope to welcome you back again for another memorable stay in Chiang Mai.Warm regards,The Rim Chiang Mai
NARET TANGCHAROENKIAT
Supreme Deluxe Room
Stayed in Aug 2025
Couple
2 reviews
10/10
Outstanding
Posted on Sep 8, 2025
The ambiance was wonderful, and getting around was very convenient. The staff provided excellent service and were incredibly helpful. We were also offered a welcome drink and a complimentary set of Thai desserts. I would definitely choose to stay here again if I have the chance.
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Guest User
Supreme Deluxe Room
Stayed in Jan 2026
Solo traveler
3 reviews
9.5/10
Amazing
Posted on Feb 22, 2026
The location next to the West Gate of the Old Town is very convenient for getting around, and the service was good. However, it's an old hotel, so some of the linens are a bit worn. The breakfast was just okay, and the coffee, which many mentioned in reviews, was also quite mediocre, mainly due to the poor quality beans.
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Response from Property: Dear valued guest,Thank you for taking the time to share your feedback with us.We’re glad to know that you enjoyed our convenient location by the West Gate of the Old Town and that our service met your expectations.We regret to hear that certain aspects of your stay, particularly the condition of the linens, as well as the breakfast and coffee quality, did not fully meet your expectations. Please rest assured that your comments have been noted and will be reviewed carefully with our team for improvement.Your feedback is greatly appreciated, and we hope to have the opportunity to provide you with a more satisfying experience on your next visit.Warm regards,The Rim Chiang Mai
Siziwangqishihu
Supreme Deluxe Room
Stayed in Jul 2025
Family
15 reviews
9.0/10
Great
Posted on Aug 16, 2025
The room was very spacious and conveniently located right by the pool. The service was attentive, and the afternoon tea was quite enjoyable.
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