Sonder the Burnham Apartments Loop

What a fantastic little apartment! Beautifully decorated, very clean, fantastic amenities, and a great location!

I don't have any real complaints about the hotel, room or any of the facilities. Everything went as planned and without issues. My room was spacious, clean and comfortable. I would consider staying here again for business travel. The area is not the best and it shows, it is a little sketchy and you need to be aware of your surroundings, especially as you enter or exit the facility. This is outside the control of the hotel, but it should be considered if you have family traveling with you. The hotel has good safety measures in place and controlled entry, which is nice. Overall I will stay here again and recommend it for individual business travel.

Only complaints would be no restroom for guests in the lobby. Could not check in until 4pm but was not allowed to use restroom from cleaning staff who could not speak English. Used translator and they wouldn't allow myself to use a restroom; frustrating. Lastly, cleanliness wise, hallways had a funky smell like poor air circulation and old garbage accumulated.

Stayed here with my family for 3 days. The quality of the apartment is good and has everything you possibly might need during your stay. However, a few things: 1. Washroom door is so squeaky, it probably can be heard from another floor. 2. At night, extremely loud because of the pipes that are on the ceiling throughout the whole apartment - so loud that it’s absolutely impossible to sleep. 3. Fridge door was broken. As much as the location was good, close to different parkings, and the apartment overall was nice, will not be staying again, solely because of the bad impression based on the above mentioned points.

I love the location, self-check-in, and full kitchens, but there is zero insulation between rooms, so if you happen to have neighbors, it is very loud.

AC was working well, clean room, comfortable beds, and wonderful customer service!

I got locked out of my room without phone and there was no way to call for emergency help

We like the place it was very clean and spacious very convenient in the sense on the location for people who are visiting. The only comment I have is regarding the bed and the pillows…They mattress was not super comfortable and the pillows smelled like sweat.

This place was great. Super close to the Blue L Line to/from Ohare was a snap. Right on the edge of the Loop so very walkable and was so safe feeling.