Sheraton Grand Chicago Riverwalk

Our stay was absolutely awesome! The staff were so helpful and friendly. Our room was clean and comfortable. My husband and I enjoyed our stay and we will return.

It's my first time staying in Sheraton Riverwalk Chicago and the experience was awesome! View was good, everything was convenient and it's highly recommended for everyone to stay there 🥰🥰

Not happy with the person at check in, not nice at all & gave us a very loud noisy floor.

walkable distance to many of the tourist spots, helpful staff, but terrible traffic outside the hotel

A very enjoyable 2 night stay. Staff were friendly, the room was spacious and comfortable and the location is great.

The staff is very friendly and helpful from the check in through the check out.

Very nice place.

My family and I arrived around 330AM on a Friday night/Saturday morning. Service: 4/5 The Night staff was awesome, hospitality was IMPECCABLE! From the receptionist , bellhop helper, security, you name it! I wish I could remember their names but the receptionist was a young African American male about early-mid 20s! The morning crew and afternoon crew need some pointers from the night shift staff because they need some work. Rooms: 3/5 Our room had 2 full size beds, they were nice and spacious for all 4 of us (3 adults & 1 child). No microwave was an inconvenience but it wasn’t too big of a deal since our short was stay. Overall I would rate our stay a 4/5 (Would have been 3.5/5 had it not been for the service we experienced when checking in.

There were no mini fridges in the rooms. Room was clean, service great.